1st January 2002

We knew we were inviting disaster when we decided to distribute our newsletters in HTML format. There's always some kind of tradeoff, though. Workarounds have been applied for just about every problem we've encountered. Flipping the sidebar to the right allowed non-compliant clients to view the content in an easier fashion. Issues are immediately uploaded to the Web and a full (direct) URL is included at the bottom of every mailed newsletter. Then we started to receive complaints along these lines, not long after people had upgraded to IE 6.0: "Lockergnome newsletters are arriving truncated. Each paragraph completes prematurely, there is no sidebar, and there's nothing beyond the first or second feature after the Report." Is this happening to you or to someone you love? You need to replace Internet Explorer 6.0's MLANG.DLL file with the one that came with IE5.5. If you no longer have the older version of IE installed on your system, find a friend who does and get it from him / her. Once the file is replaced, HTML mail viewing should return to normal.