5th April 2002

When is a message not a message? When you're looking for the wrong field. No, this isn't another Iowa joke. Lockergnomie R G. Brooks explains: "My wife, by mistake, deleted an Outlook Express message in her Sent Items folder. It was in the Deleted Items folder, so she dragged it back into Sent Items - and it disappeared! She dragged another in there and it did the same vanishing act. Help! where did it go? After a little detective work, I found that it was actually there, but the Sent Items and the Deleted Items folders use different column headers. In the Sent Items folder, you see only the 'To' and 'Sent' fields. In Deleted Items, you see the 'From' and 'Received' fields. When you scan through the other folder to find your file, you're staring at the wrong information. It will not be there." Until you flip on those fields. Right-click on any given sorting field and select the Columns option. Add and remove them at will. I'd also suggest turning on Outlook Express's Views bar, too. When you Right-click a Column, the option to turn it on will be there.