27th September 2002
Question: I have Microsoft Outlook 2002. Whenever I try to create a new appointment, I get this error message: "Outlook caused an Invalid Page Fault in module Msvcrt.dll." This just started happening, and I need to know how to fix it?
Answer: I am banking on the fact that you have a program called RegistryCleaner. This program is a component of Fix-It Utilities 2000 and SystemSuite 2000. I'm guessing that you ran this program and it said something about unused time zones. If you chose to remove those time zones, then that is exactly what caused the problem. RegistryCleaner messed with the following registry key: HKEY_LOCAL_MACHINE \ software \ Microsoft \ Windows \ CurrentVersion \ Time Zones. The fix for this is simple, though; just run the "Undo" function in RegistryCleaner. If this doesn't work, you may need to export the registry key from another computer (running Outlook 2002) and then import the registry key into your computer, but those steps are better suited for a later tip. Just run Undo in RegistryCleaner and you should be fine.