6th June 2001
Help with numerous problems caused by Microsoft's operating systems and applications comes in the form of Microsoft Knowledgebase (MS KB) articles. Once you have an article number in hand, you have to surf to the Knowledgebase search page, then enter the article number. If you're using Internet Explorer 5.x, shave a few steps off of the process by typing "MSKB Q286043" sans quotes. You'll instantly be whisked away to the exact missive you're after, and nary a click has been rendered to get there.