11th August 2000

Coming from the "Just Take the Bus" department, Lockergnomie Mike St. Ores notices another Microsoft troubleshooting aide. USB devices are typically easier to install than their parallel, serial, and SCSI counterparts. That's the beauty, eh! Naturally, the upgrading process doesn't always go as planned. Windows isn't always forthcoming as to what's wrong, where it went awry, and why it won't work. With your Windows 98 system CD in the drive, navigate to the Tools \ Reskit \ Diagnose folder. There, you'll find a nifty program called USBVIEW.EXE. Go ahead and launch that puppy to see what peripherals Windows recognizes; select a component to view its environmental settings. The more you know, the farther you'll go.