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This error message occurs when it is impossible to make a connection with the server. Please check the following options.
Are all settings in Dial-Up Networking correct?
Are all network settings correct?
If your settings are consistent with the ones listed above, but you still receive the same error message, the problem may be caused by the drivers of your modem or ISDN card.
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Double-click on My computer with your left mouse button. |
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Double-click on Control Panel with your left mouse button. |
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Open the Network component by double-clicking it with your left mouse button. |
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Make a note of all components that are listed. Remove all components by selecting them and clicking on the Remove button. Reinstall the Network components. Check this page to find out how. |
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Reinstall the drivers for the ISDN card, by first clicking Add, followed by Adapter and Add again. Now you can select your ISDN manufacturer from the list on the left and your ISDN adapter from the right. In case this does not work, please reinstall the ISDN card in the way described in the user manual provided with the card. |
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Click OK in order to close the network screen. |
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Follow the Windows instructions. |
If you use a modem, you will have to establish your modem speed first. The most common speeds are 33k6 and 56k. The latter come in three variations: 56k/Flex, 56k/X2 and 56k/V.90. Information about your modem type, can be found on the box or in the documentation of your modem. If you do not have these at your disposal, try the following: Go to the Control panel and open the component Modems. Here you will find information on your modem and in most cases the modem speed.
Decrease your modem speed down. You can do this as follows:
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Click on My computer with your left mouse button. |
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Double-click on Control Panel with your left mouse button. |
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Open the item Modems by double-clicking it |
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Select the modem you use and click on Properties |
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Decrease the current speed (recommended speed: 57600, but a lower speed can be used as well) Click OK to close the network screen |
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Click OK to close the modem screen |
Or: enter an initialisation string. You can this as follows:
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Click on My computer with your left mouse button. |
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Double-click on the Control Panel with your left mouse button. |
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Open the Modems component. |
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Select the modem you use and click on Properties. |
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Go to the Connection tab. |
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Click on the Advanced button. |
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In the Extra Settings box enter an initialisation string. Every modem has specific initialisation strings. You can probably find the strings that are appropriate for your modem in the manual of the modem. Close this screen again, by clicking OK. |
This is an overview of general, commonly used initialisation strings:
ATZ
AT&F
AT&FZ
AT&F+MS=V34 (for 56k modems only!)
AT&F+MS=11,1 (for 56k modems only!)
AT&F&C1&D2B0
AT&F&C1&D2B0+MS=56,1 (for 56k modems only!)
AT&F&C1&D2B0+MS=56,1,34000,56000 (for 56k modems only!)
AT&F&C1&D2B0+MS=56,1 (for 56k modems only!)
There is a possibility that your modem will no longer react after an initialisation string has been entered. If that is the case, please remove the initialisation string. If you are using an internal modem, restarting the computer will be required. In case of an external modem, you can just switch the modem off and on. You can then try using a different initialisation string.
Several strings exist for each modem type. A number of strings can usually be found in the documentation that comes with the modem. If the strings mentioned above do not help, you can try to find other strings that do function with your modem.
Decrease your modem speed. You can do this as follows;
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Click on My computer with your left mouse button. |
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Next, double-click on Control Panel with your left mouse button. |
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Open the Modems component by double-clicking it |
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Select the modem you use and click on Properties |
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Decrease the current speed (recommended speed: 57600, but a lower speed can be used as well) Click OK to close the network screen |
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Click OK to close the modem screen |
Or: Enter an initialisation string. You can do this as follows;
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Click on My computer with your left mouse button. |
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Double-click on the Control Panel with your left mouse button. |
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Open the Modems component. |
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Select the modem you use and click on Properties. |
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Go to the Connection tab. |
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Click on the Advanced button. |
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You can enter an initialisation string in the Extra Settings box. Each modem has specific initialisation strings. You can probably find the strings that are appropriate for your modem in the manual of the modem. Close this screen again, by clicking OK. |
This is an overview of general, commonly used initialisation strings:
ATZ
AT&F
AT&FZ
AT&F&C1&D2B0
There is a possibility that your modem will no longer react after an initialisation string has been entered. If that is the case, please remove the initialisation string. If you are using an internal modem, restarting the computer will be required. In case of an external modem, you can just switch the modem off and on. You can then try using a different initialisation string.
Several strings exist for each modem type. A number of strings can usually be found in the documentation that comes with the modem. If the strings mentioned above do not help, you can try to find other strings that do function with your modem.
