The S3-chip
can cause conflicts with internal modems that are
connected to the COM4 port. This problem can be solved in
two separate ways. If you do not know which chipset your video card uses, please
refer to your manual.
You
can use the following procedure to decrease the Hardware
acceleration
of the video card.
The
best solution, however, is to connect the modem to a different
communication port.
The
message can also be caused by a connection speed that was set to high.
This instability may influence the proper operation of the PPP protocol. Read
more about decreasing your connection speed.
Reinstalling
and properly configuring your network components may also provide a
solution to this problem. There are, however, a few things that require
your attention. First of all, notice the order of installation for
the network components. It is essential that you install the client first,
immediately followed by the TCP/IP protocol. Please notice, that the WINS
resolution in this TCP/IP protocol must be unchecked.
You will find the necessary steps in the pages on the
installation and configuration of the network.
You can
also try to locate the cause by selecting terminal window after
dialing. This terminal window will only
be used to check the data throughput. If you do not receive any data at
all, please try this method to solve the problem.
The
remarks above do not apply for ISDN connections. If you receive this
message when you connect using ISDN, there are two possibilities. The
first possibility is that the Microsoft ISDN Accelerator Pack has not been
installed. This component is, however, necessary to establish a proper
ISDN connection with the Internet. You will have to install it.
The second
possible solution is slightly more complicated. It involves reinstalling
all drivers for the ISDN card. This means, that you will have to
completely reinstall the software for your ISDN card, only after you have removed
the old drivers first. Please use the manual supplied with your ISDN card
during this process.