Why do I receive an error message about working Off line'?

ATTENTION: World Online Lite users need to use other network information!

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This message occurs when you are trying to view a web page while your computer has not made a connection. Below you will find a number of solutions for this problem.

Is there a blank page configured as start-up page?

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  • To check whether the start-up page is a blank page, just look at the Address bar of the Internet Explorer and see if the word blank is mentioned there.
  • If this is the case, you can continue by editing this setting. If this is not the case, the problem is probably caused by something else. Return to the top of this page.
  • In the menu bar at the top of the application click on Tools and select Internet Options.
  • Once you have opened the Internet Options click on the General tab.
  • If the field Address states: about:blank, please remove this text and enter the following line:

    http://www.worldonline.cz/

    Next, click OK and restart the Internet Explorer. You will be asked to make a connection.

  • If a URL (the address of a page on the Internet) is already entered here (for example: http://www.worldonline.cz/), the problem must be caused by something else. Go back to the top of this page.

Does your configuration state that a connection has to be made first?

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  • You can check this by following the steps below:
  • Click on Tools and select Internet Options. Next, click on the Connection tab.
  • The example shown here, is configured to Never dial a connection, instead of this option you can choose the last option, Always dial my default connection.
  • If you have multiple dialup connections and the word Default does NOT occur behind the dial-up connection of World Online, you may change this by selecting the connection to World Online first and then clicking on the Set Default button.
  • Now you can click OK to close the program.

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