Our free support services consist of electronic information resources for all issues. Allaire does not currently offer fee-based telephone support for HomeSite.
Allaire Knowledge Base
The Knowledge Base articles contain valuable technical product information as well as tips and techniques for working with our products. This would be the first place to look for answers concerning any issue.
Evaluation Support
Support is available Monday through Friday from 8AM to 6PM Eastern time (except holidays) via the HomeSite Support Forum .
Allaire Support Forum
The Allaire HomeSite Support Forum is an excellent source of technical information, suggestions, and discussions with Allaire's technical staff, Team Allaire members, and other Web developers. You can search the valuable information contained in more than 25,000 threads or start a thread of your own. Support Forum postings receive a response within 48 hours.
Installation Support
If you are unable to install successfully, take a look at our Knowledge Base article 1497. That article is updated and has the most current install issues. If you don't find a solution in that article then post your problem at the HomeSite Support Forum .
Come visit us at Allaire.com for the latest information and news about our products.