If you are unable to resolve your problem using these help files, please do the following:
1. If you are having a recording problem, create your diagnostic log file by clicking on "Capture Diagnostic" from the top of the program's toolbar. The resulting diagnostic.log file will be saved in your MusicMatch Jukebox subdirectory.
2. Email this file and a detailed description of the problem you are encountering to:
technical_support@musicmatch.com
We will respond as quickly as possible!