Q1 |
I hear sound skipping and the quality seems degraded when I play it in MySoundStudio. |
A1 |
Possible factors: |
- Your PC's capabilities
- There is not enough space available on your hard disk.
- CPU performance is low.
- Hard disk performance is low.
<Solution>
- Reduce the number of tracks.
- Check the disk space available on your hard disk. We recommend you to make sure that you have enough disk space available for the file you will be using beforehand.
- Settings
<Solution>
- Check the buffer size setting (File-Settings-Sound Buffer).
Too small sound buffer size (such as 0.1 second) may cause the sound skip or degrade the sound quality. Optimal sound buffer size varies by the hardware capability. Start with setting the buffer size to 0.5 and increase the value as needed.
- Hard disk environment
<Solution>
- Defragmenting your hard disk may resolve the problem.
- Memory-resident software
<Solution>
- Memory-resident software such as anti-virus program running on background may affect the performance of MySoundStudio. Exit any software running on background and try again.
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Q2 |
The sound on monaural channel is played in lower volume than when played in the other application. |
A2 |
MySoundStudio calculates pan values of each track and assigns one half of the amplitude displayed on the tracks evenly in the right and left channels. This is unique process to MySoundStudio and not available in any other sound editing applications. MySoundStudio uses this process to ensure the accuracy of the pan values. |
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Q3 |
I pressed the space bar, but the sound data is not played. |
A3 |
If the Selection Start/End window or the Controller window is active, pressing the space bar may not play the sound. In this case, deactivate these windows by selecting other windows. |
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Q4 |
I recorded sound, but no sound has been recorded. |
A4 |
Please do the following: |
- Choose Control - Record Control to open Record Control window, and make sure that correct input source is selected on the Volume Control that launches. Also, please make sure that the volume slider for the input source is set to appropriate level.
- Make sure that your PC and external devices are connected properly. Also make sure that the sound card installed on your PC works properly.
- Try recording sound in the Sound Recorder that comes with Windows system. If the sound is recorded in Sound Recorder, the sound should be able to be recorded in MySoundStudio as well. To launch Sound Recorder, choose Start - Programs - Accessories - Entertainment - Sound Recorder.
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Q5 |
When I try recording, I get the message saying "The number of selected tracks does not match specified record channels." |
A5 |
This message is displayed if the numbers of selected tracks are more than channels specified in the File - Settings. If Mono is selected in the Settings dialog box, select only one track. If Stereo is selected, select two tracks before you start recording.
You can also set the number of channels to record by clicking either Stereo or Mono button on the Mixer Control window. |
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Q6 |
I can not record the sound played by RealPlayer to the file in MySoundStudio. |
A6 |
The problem cause depends whether your sound card is capable to redirect the output data to input data. Please contact the manufacturer of the sound card you are using. |
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Q7 |
The Record While Playing feature is disabled. |
A7 |
Make sure that your sound card is full-duplex. Also some sound card models do not support Record While Playing feature if Monitor checkbox is selected on the Mixer Control window. To see if this is the case, deselect Monitor and try again. |
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Q8 |
If I record sound while playing existing tracks, the recorded sound is shifted to the right (later time point) of the time point I had expected. |
A8 |
Some of sound card models may not be able to synchronize recording and playback tracks. To correct this problem, choose File - Settings. Click the Input Sound Device tab on the dialog box that appears, type expected gap between recording and playback tracks in the Offset box. |
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Q9 |
Animated images saved in my .dgs file are not displayed on the other machine. |
A9 |
MySoundStudio format (.dgs) saves the file name of the referenced image file but not its content. To display the referenced images on the other PC, you must take not only the MySoundStudio format (.dgs) file but also the image file (.avi) referenced by the .dgs fie.
If you wish to change the file name of the referenced image file, open the View - Property dialog box and type the new name in the Reference Video File box. |
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Q10 |
Audio-feedback occurs when I connect the mixer to PC via Line-In and Line-Out ports. |
A10 |
Make sure that the mixer and PC are connected properly so that the signal out of the sound card would not be sent back to the input of the sound card. |
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