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Detecting a storage card

The Add Storage Card Wizard detects any storage cards that are connected to your computer and that have not been previously configured. If the wizard cannot detect a storage card, the Cannot find storage card page appears. If this page appears and your storage card is connected to the computer and has not been previously configured, troubleshoot your storage card.

To troubleshoot your storage card

  1. Verify the following:

    For more information about connecting, formatting, and operating your portable device, see the documentation that came with your device.

  2. On the Cannot find storage card page, click Retry.

    After you click Retry, it may take approximately 20 seconds for Sync & Go to detect your card.

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