This is one of the services included in Platinum Internet Security. In order to use it, you must have previously registered as a Panda Software user. If you have already registered, select the option Services in the Control panel and click on Suggestion box.
In order to use this service, follow the steps below:
1. From the Platinum Internet Security window, go to the Services menu in the Control panel.
2. Select the option Suggestion box.
3. The first screen explains the objective of the wizard. It is advisable to consult the FAQs before sending a suggestion. In order to do this, click on the option FAQs (Frequently asked questions and answers).
4. If you have checked the FAQs and not found an answer that adapts to your needs, click on Next.
5. In the box Enter your e-mail address, write your e-mail address and check that it is correct. In the Suggestion section, enter you comments or ideas for improving Platinum Internet Security or the services that it includes. These suggestions will be carefully considered and will help us to improve. Explain each suggestion CLEARLY and PRECISELY.
The Attach file button also allows you to select any file that you think may help us. After selecting the file, click on Next. If you want to go back to the previous step, click on Previous. If you click on the option Legal notice, a note about the legality and protection of confidential data is displayed. Click on Next to continue.
6. Click on Send, in order to send us your comments described in Suggestion.
7. When this has been done, a dialog box informs you of the progress delivery of the message. In order to go back to the services menu, click on Finish.
At any time you can click on Cancel to end or stop the process of sending suggestions.