If you go to the Quarantine section in the Control panel, you can carry out several operations on files that you consider suspicious: put them in Quarantine, scan them, send them to Panda Software to be analyzed, restore them to their original location, delete them, etc.
All of these operations can be carried out through the options in the corresponding panels or through the options in the pop-up menus (these menus vary depending on the section).
By clicking on the main or right panel in the Hospital - Quarantine section (which shows the file list) the corresponding pop-up menu is displayed:
Pop-up menu for files in Quarantine
Any file in a directory on the hard disk can be put in Quarantine (manually or automatically). This means that it is moved from its original location to the group of files that you have quarantined (isolated from the rest).
This tool is used for suspicious files (possibly infected) to prevent them form being used and to isolate them from the rest (for more information about quarantined files, consult the Hospital - Quarantine section in this Help). When a file has been put in Quarantine (it appears in the panel on the right when Quarantine is selected in the Hospital), you can carry out certain actions on that file using the pop-up menu, or through the control panel on the left. These actions are:
· Disinfect and restore. This option checks the selected files for viruses and other threats (it scans them) and disinfects them if they are infected. This operation can also be performed using the function key F8. If the file is not infected or if it has been disinfected, it can be restored in its original location (directory or folder). A dialog box prompting you to confirm this operation will be displayed. If you confirm the operation, the file will leave Quarantine. In other words, it is ‘discharged’ and goes to the directory in which it was originally stored (before it was sent to Quarantine). This operation can also be carried out through Disinfect and restore in the Quarantine panel.
· Refresh. Updates or shows the current information on each file in the list. The same operation can be carried out through the function key F5. This option is only available in the pop-up menu, not in the Quarantine panel.
· Show information. Shows additional data about the file selected in Quarantine. This option is only available in the pop-up menu, not in the Quarantine panel.
· Delete. The selected file is automatically deleted and cannot be recovered. It is deleted from Quarantine and from its original directory. This operation can also be performed through the Delete file option in the Quarantine panel.
· Send. This option allows you to send the quarantined file to the Panda Software Virus Laboratory. Our experts will study the file in order to find a solution to the problem the file is causing. You can only send the quarantined file if the program is correctly updated. The file will be scanned and whether it is infected or not you can send it to Panda Software for analysis. This operation can also be performed through the Send to Panda option in the Quarantine panel.
For more information about each action that can be carried out on the files in Quarantine, consult the Actions on quarantined files section in this Help.