What services does Platinum Internet Security include?

 

In order to access the services included in Platinum Internet Security, select the Services option in the Control panel in the program window. The services available are displayed in the central panel, from where you can directly access each one by clicking on it.

 

 

·      Platinum Internet Security update. This service allows you to manually update the program, enable and disable the automatic updates and set the characteristics of each one. For more information, consult the What is an update? section in this Help. You can carry out manual updates through the Panda Software updates Web page

·      My downloads area. Clicking on this option will take you to the downloads area in Panda Software’s website.

·      Internet tech support. Without a doubt it is extremely important be able to count on someone to help you to immediately resolve any malware-related incident or problems with the program. Platinum Internet Security allows you to directly access the Technical Support area on Panda Software’s website (). You can access this page by clicking on the Internet Tech Support option in the Platinum Internet Security program group or through the Services menu in the program window. For more information consult the Internet tech support section in this Help.

·      E-mail tech support. After consulting the FAQs included with Platinum Internet Security, through the FAQs (Frequently asked questions and answers) service, you should have solved your problem. If you haven’t, you can send us any other questions through this technical support service or technical inquiries via e-mail. For more information about this service, consult the Send technical inquiries via e-mail section in this Help.

·      Suggestion box. Your opinion is very important to us! This service allows you to directly contact Panda Software, sending us any ideas, comments or suggestions that you may have for improving your Platinum Internet Security, the services that it includes, or any other matter. For more information, consult the Suggestion box section in this Help.

·      Panda bulletins. Clicking on this option will display a screen that will allow you to subscribe to IT security bulletins. In addition, you will also be able to access the Panda bulletin archives, where you will find all the news previously published by Panda Software. By doing this you will receive IT security news, information about Panda, interesting offers and automatic alerts right on your desktop.

 

In the lower part of the screen, you will find virus resource services:

 

·      Send suspicious files to Panda (SOS Virus). If the scan detects files that it considers suspicious, they could be affected by a new virus or threat. In this case, send the files to Panda Software, and we will quickly send you a solution, or certification that the files are in perfect condition. Select the files and instruct Platinum Internet Security to send them to the Panda Software Research Laboratory. Our experts will study them and detect the virus (if there is one), remove it and send you the corresponding solution. For more information, consult the Send suspicious files to Panda (SOS Virus) section in this Help.

·      Virus Info. This option will allow you to obtain real-time information and resources to keep you safe from viruses and other threats: global virus observatory, virusometer, repair utilities, etc.