This is one of the services included in the antivirus solutions developed by Panda Software (www.pandasoftware.com/). This Panda Software Virus Laboratory service provides rapid solutions to incidents involving unknown viruses and similar incidents (suspicious files, etc.). It is the perfect complement to updates and to the tech support service (www.pandasoftware.com/support), which guarantees Panda Software’s clients peace of mind in the event of a virus outbreak.