How does the anti-spam protection work?

 

Once the anti-spam protection has been enabled, Platinum Internet Security will move all messages detected as spam to an e-mail folder called Spam in Outlook and Outlook Express.

 

image\nota_shg.gif Note: if you have a different e-mail client, you should create this folder manually. Then, a rule should be created so that all messages detected as spam are automatically moved to the Spam folder. Click here to obtain further information.

 

From that moment on, every time Platinum Internet Security detects spam, it will be automatically moved to the Spam folder, and the following text will be added to the subject of the messages detected: This could be spam.

 

Some e-mail messages might be wrongly classified as spam, or the other way round. Platinum Internet Security allows you to reclassify your e-mail in order to avoid these situations. If your e-mail client is Microsoft Outlook you will be able to reclassify e-mail messages by means of the following buttons:

 

This button in Outlook’s button bar, will allow you to reclassify e-mail messages that were wrongly classified as Not Spam. If you consider an e-mail message to be spam, select it and press this button. The message will be moved to the Spam folder, and all messages with similar characteristics received from that moment will be classified as spam (unsolicited e-mail).

 

This button allows you to reclassify e-mail messages that have been wrongly classified as Spam. If you do not consider an e-mail message to be spam, select it and press this button. The message will be immediately moved to your Inbox, and all messages with similar characteristics received from that moment will not be classified as spam.

 

If you use Outlook Express or another e-mail client, these options will be displayed as a link at the end of each e-mail message received:

 

·      This is Spam! This option is displayed in e-mail messages that were NOT classified as spam. Click on this option if you want to reclassify a message as spam. If you do this, the e-mail will be moved to the Spam folder. In addition, all messages with similar characteristics that are received from that point, will also be moved to the Spam folder.

·      This is not Spam! This option is displayed when Platinum Internet Security classifies an e-mail message as spam. Click on this option if you consider that the message is not spam. If you do this, the message will be sent back to the Inbox. In addition, all messages with similar characteristics that are received from that point, will be classified in the same way.