What do I do when I have questions about TuneUp Utilities?
TuneUp Utilities 2004 has been designed to be as user friendly as possible and informs you of possible problems in advance in many places, or prevents these mistakes entirely.
This page can help you if you should run into problems with the program that you cannot solve in spite of this.
Solutions to potential problems
Problem: | I changed something in my system with TuneUp Utilities, but want to undo this change. |
Solution: |
|
Problem: | A TuneUp Utilities module crashes repeatedly or does not work correctly. |
Solution: |
|
Problem: | I am looking for a specific setting in TuneUp Utilities but cannot find it (again). |
Solution: |
|
Important technical support information
If the solutions suggested above do not help you and you wish to contact our technical support, you should be at your computer, and should have the following information ready:
- The version number of TuneUp Utilities (you can find this number by clicking the small gears in the Start Center and selecting Info).
- Your Windows version and information on any updates that you have installed.
- The hardware and software you are using.
- The exact wording of any error messages.
- A description of the problem and the steps that caused the problem.
Technical support
You have a number of options for obtaining support for TuneUp Utilities 2004. Please follow the instructions in the following list so that we can help you solve your problem as quickly as possible.
- If you have access to the Internet, visit our online support site. There, you can find information on current problems and a list of frequently asked questions with detailed answers.
- If you cannot find an answer to your question on this site, please send us an e-mail to our support team at: tu2004@tune-up.com