ISSUE: When playing a preview of a muvee, the video is jerky, or goes so slowly it turns into a 'slide show' of occasional frames. This generally happens on slower machines below the minimum spec (see below), but it can sometimes occur on faster machines. It depends on several factors: the format and resolution of the input video, how fragmented your hard disk is, which Windows operating system you're using, etc.
*IMPORTANT NOTE*: This is only an issue in preview, so even if you experience the problem, it will not affect muvees you save. They will save at whatever frame rate you select without any jerkiness.
SOLUTIONS:
- Close other programs when running muvee autoProducer.
- Defragment hard disk.
- Compress input video (uncompressed video tends to be worst because of the high disk transfer rate).
- Upgrade operating system. Windows XP and 2000 generally handle video more efficiently. Windows 98 and ME are generally worse.
ISSUE: When making a muvee, the video display occasionally freezes while autoProducer is analyzing the video. This problem is primarily seen on PCs running Windows ME.
NOTE: While this is disconcerting, the analysis itself continues fine.
SOLUTION: Dragging the autoProducer window to a slightly different position usually causes the video to display correctly.
ISSUE: It is not always clear to new users that the 4 small gray/green circular indicators (to the right of the "Select Video" button, etc.) are also buttons. They allow you to select which of the media to play: you can play the input video, input music, muvee preview, or saved muvee.
SOLUTION: After selecting video and music and making a muvee, click one of these buttons then use the transport controls.
ISSUE: When you click 'Capture' under 'Select Video', autoProducer says 'No DV capture devices found'.
NOTE: Currently we only support DV camcorders connected via IEEE 1394 interfaces (also called 'Firewire' and 'i.LINK') and installed with the Microsoft drivers.
SOLUTIONS:
- Capture is only enabled if you have a DV camcorder connected and it is switched on. Before clicking 'Capture', ensure camcorder is connected to IEEE1394 port and is switched either to CAMERA mode or VCR mode.
- If that doesn't work, check that the camcorder is recognized by your system and is using the Microsoft drivers. Here's how: with the camera connected and switched on, go to 'Control Panel' - System -Device Manager. In the list, look for "AVC Device" (probably under "AVC Device Class") or "Microsoft DV Camera and VCR" (probably under "Imaging Device"). This is the camcorder.
- Right click on the camcorder device to view its properties and go to 'Driver'. It must be using a Microsoft driver. Provided this is the case, muvee autoProducer will be able to capture from it. If you have installed your capture hardware with only proprietary drivers, muvee autoProducer will not recognize it. Some vendors allow you to install capture hardware with both their proprietary drivers and the Microsoft drivers. Changing to the Microsoft drivers or installing both sets of drivers should solve the problem and allow autoProducer to caRight click
If you have any other problems, please visit our Support page at www.muvee.com. We maintain a technical FAQ (Frequently-Asked Questions) and email support .
We recommend the following minimum hardware:
NOTE: muvee autoProducer will run on most systems below this specification, but preview mode may not be usable. (See "Known Issues" No. 1 above.)
Operating systems supported
muvee autoProducer requires Microsoft DirectX 8.0 or later to be installed.
If you hit any problems or frustrations using muvee autoProducer, or if you have ideas for features you would like to see included, please send us email at feedback@muvee.com . We're working very hard to make the program as good as we can. Every bit of feedback helps.
If you're reporting a bug, please give as much detail as possible: describe what you did, what happened, any error messages displayed, what version of autoProducer you have, what kind of computer and operating system you're using, and anything else you think might be relevant. Thanks!
This End User License Agreement applies to any version of the muvee autoProducer software application including the version known as "muvee autoProducer Cobalt" which is purchased without a "ProUser" license (henceforth referred to as "The Software").
You should carefully read this End User License Agreement before installing The Software.
Installation of The Software indicates your acceptance of this End User License Agreement. If you do not agree to any of the terms and conditions of this End User License Agreement, do not install or use The Software. You agree that your use of The Software acknowledges that you have read this End User License Agreement, understand it, and agree to be bound by all of the terms and conditions of this End User License Agreement.
By installing The Software you accept that the copyright of The Software is owned by muvee Technologies Pte. Ltd. and that The Software contains novel and innovative technologies, features and concepts which are the subject of patent applications. You understand and agree that the intellectual property embodied in The Software is valuable to muvee Technologies Pte. Ltd. and that you are granted use with the understanding that the intent of muvee Technologies Pte. Ltd. is to realise and protect the full monetary value of such intellectual property.
muvee Technologies Pte. Ltd. hereby grants to you a non-exclusive license to use The Software and any related documentation subject to the following terms: You may:
This license does not grant you any right to any enhancement or upgrade.
By installing The Software you undertake not to use your access to The Software in order to develop, attempt to develop, or assist in the development of any software (whether directly competing or otherwise) which uses or emulates the novel and innovative technologies and features of The Software, or which has a similar user interface to The Software or which uses signal analysis of audio and/or video in order to automate or facilitate the task of editing, animating, compositing or altering video or any other digital media. You further undertake not to rent, lease, transfer, modify, translate, reverse engineer, decompile, disassemble or create derivative works based on The Software.
By installing The Software you further undertake not to copy or distribute any code, screenshots, technical evaluations or other materials relating to The Software or to make any other disclosures concerning The Software which might assist any other persons, parties or entities to develop, attempt to develop, or assist in the development of any software (whether directly competing or otherwise) which uses or emulates the novel and innovative technologies and features of The Software, or which has a similar user interface to The Software or which uses signal analysis of audio and/or video in order to automate or facilitate the task of editing, animating, compositing or altering video or any other digital media.
In addition you agree that you shall only use The Software in a manner that complies with all applicable laws in all jurisdictions in which you use The Software and you undertake not to use The Software to create works which infringe the copyright or other intellectual property rights of third parties or of muvee Technologies Pte. Ltd. In the event of any such unauthorized use you agree to hold muvee Technologies Pte. Ltd. harmless from any claims or losses relating to such unauthorized use.
By installing The Software you agree that you will only use The Software for your private non-commercial use. You further agree not to use The Software to provide, or as part of, any commercial service or application. You also undertake not to copy or distribute The Software or make it available to third parties under any circumstances.
The software, and all accompanying files, data and materials, are distributed "as is" and with no warranties of any kind, whether express or implied. By installing The Software you assume the entire risk of using The Software. In no event shall muvee Technologies Pte. Ltd., or their principals, shareholders, officers, employees, affiliates, contractors, subsidiaries, or parent organizations, be liable for any incidental, consequential, or punitive damages whatsoever relating to the use of the software. In no event does muvee Technologies Pte. Ltd. authorize you to use The Software in applications or systems where its failure to perform can reasonably be expected to result in a significant physical injury, or in loss of life. Any such use by you is entirely at your own risk, and you agree to hold muvee Technologies Pte. Ltd. harmless from any claims or losses relating to such unauthorized use.
By installing The Software you understand and accept that The Software may communicate with the muvee Technologies web server for the purposes of automatic update notification and for copy protection of The Software. The Software will transmit only the muvee autoProducer Product Key and version number, and a unique identifier of your PC hardware.muvee Technologies Pte. Ltd. warrants that this information shall be treated as confidential and shall not be used for any other purpose. muvee Technologies Pte. Ltd. further warrants that The Software does not transmit or collect for transmission any other information or data whatsoever.
All rights of any kind in The Software which are not expressly granted in this End User License Agreement are entirely and exclusively reserved to and by muvee Technologies Pte. Ltd.
This End User License Agreement shall be governed by and construed in all respects according to the laws of the Republic of Singapore.
This End User License Agreement applies to any version of the muvee autoProducer software application including the version known as "muvee autoProducer Cobalt" which is purchased with a "ProUser" license (henceforth referred to as "The Software").
You should carefully read this End User License Agreement before installing The Software.
Installation of The Software indicates your acceptance of this End User License Agreement. If you do not agree to any of the terms and conditions of this End User License Agreement, do not install or use The Software. You agree that your use of The Software acknowledges that you have read this End User License Agreement, understand it, and agree to be bound by all of the terms and conditions of this End User License Agreement.
By installing The Software you accept that the copyright of The Software is owned by muvee Technologies Pte. Ltd. and that The Software contains novel and innovative technologies, features and concepts which are the subject of patent applications. You understand and agree that the intellectual property embodied in The Software is valuable to muvee Technologies Pte. Ltd. and that you are granted use with the understanding that the intent of muvee Technologies Pte. Ltd. is to realise and protect the full monetary value of such intellectual property.
muvee Technologies Pte. Ltd. hereby grants to you a non-exclusive license to use The Software and any related documentation subject to the following terms: You may:
This license does not grant you any right to any enhancement or upgrade.
By installing The Software you undertake not to use your access to The Software in order to develop, attempt to develop, or assist in the development of any software (whether directly competing or otherwise) which uses or emulates the novel and innovative technologies and features of The Software, or which has a similar user interface to The Software or which uses signal analysis of audio and/or video in order to automate or facilitate the task of editing, animating, compositing or altering video or any other digital media. You further undertake not to rent, lease, transfer, modify, translate, reverse engineer, decompile, disassemble or create derivative works based on The Software.
By installing The Software you further undertake not to copy or distribute any code, screenshots, technical evaluations or other materials relating to The Software or to make any other disclosures concerning The Software which might assist any other persons, parties or entities to develop, attempt to develop, or assist in the development of any software (whether directly competing or otherwise) which uses or emulates the novel and innovative technologies and features of The Software, or which has a similar user interface to The Software or which uses signal analysis of audio and/or video in order to automate or facilitate the task of editing, animating, compositing or altering video or any other digital media.
In addition you agree that you shall only use The Software in a manner that complies with all applicable laws in all jurisdictions in which you use The Software and you undertake not to use The Software to create works which infringe the copyright or other intellectual property rights of third parties or of muvee Technologies Pte. Ltd. In the event of any such unauthorized use you agree to hold muvee Technologies Pte. Ltd. harmless from any claims or losses relating to such unauthorized use.
By installing The Software and purchasing a ProUser license you are granted the right to use The Software in a professional or commercial environment as a production tool to create content which is made by you as part of a professional service or application. You undertake not to copy or distribute The Software or make it available to third parties under any circumstances.
The software, and all accompanying files, data and materials, are distributed "as is" and with no warranties of any kind, whether express or implied. By installing The Software you assume the entire risk of using The Software. In no event shall muvee Technologies Pte. Ltd., or their principals, shareholders, officers, employees, affiliates, contractors, subsidiaries, or parent organizations, be liable for any incidental, consequential, or punitive damages whatsoever relating to the use of the software. In no event does muvee Technologies Pte. Ltd. authorize you to use The Software in applications or systems where its failure to perform can reasonably be expected to result in a significant physical injury, or in loss of life. Any such use by you is entirely at your own risk, and you agree to hold muvee Technologies Pte. Ltd. harmless from any claims or losses relating to such unauthorized use.
By installing The Software you understand and accept that The Software may communicate with the muvee Technologies web server for the purposes of automatic update notification and for copy protection of The Software.The Software will transmit only the muvee autoProducer Product Key and version number, and a unique identifier of your PC hardware.muvee Technologies Pte. Ltd. warrants that this information shall be treated as confidential and shall not be used for any other purpose. muvee Technologies Pte. Ltd. further warrants that The Software does not transmit or collect for transmission any other information or data whatsoever.
All rights of any kind in The Software which are not expressly granted in this End User License Agreement are entirely and exclusively reserved to and by muvee Technologies Pte. Ltd.
This End User License Agreement shall be governed by and construed in all respects according to the laws of the Republic of Singapore.
Copyright 2000 - 2002, muvee Technologies Pte. Ltd . All Rights Reserved