The software's window is most likely off of your screen's viewing area.
Therefore, when you start the program, and it does not display on the
screen, right click on the taskbar icon you see at the bottom of your
desktop and select the "Move" command. Now use the arrow keys
on your keyboard to move the window back onto your screen's viewing area.
Unfortunately, a major inconvenience with the WMA file at present is
that many files are protected (locked). As far as we know, protected WMA
files cannot be converted (with any software). Some WMA files are intentionally
protected, while others are automatically protected upon creation by the
producing software.
This is usually caused by the video file's audio content using a codec
that is not supported by the conversion module. Even though it may play
properly in Blaze Media Pro, the playback engine's supported codecs is
different from that of the conversion module. You will want to ensure
you're running the latest version of Blaze Media Pro if you're experiencing
this problem since we are always adding support for additional codecs
as the software is updated.
Audio editor instability is caused by insufficient system
resources. The audio editor feature of Blaze Media Pro uses much more
system resources than any other element of the software since it must
load the uncompressed data from audio files at once for processing. Although,
on most systems, 128MB of RAM should be sufficient, depending on other
hardware in the system, 256MB may produce much better results.
Blaze Media Pro's audio editor feature can be used to record from any
available source. Therefore, you will need to make the necessary hardware
connection from your stereo or other source device to your sound card.
Now within the audio editor, select the connection used on your sound
card as the input source for recording. Start playback on your stereo
or other device, and click the record button on the audio editor window.
When the desired audio content playback is complete, press Stop on the
audio editor, and save the recording via the audio editor's Save As command.
If you'd prefer to save the recording directly to MP3, before saving,
use the Convert (Select Format) command, choosing the MPEG Layer 3 option.
One other consideration to keep in mind when using the audio editor is
the frequency at which recordings are saved. If you'd like to use a frequency
other than the default (44.1kHz), click the Configure item on the audio
editor's File menu. On the options dialog, select the Other tab, and click
the New File Preset Format Settings button. The setting to be automatically
used for future recordings can be defined here.
This problem seems to occur only when using a download manager with
specific network conditions. If at all possible, you will have better
results by downloading the software normally through your browser. If
this is not a practical solution for your Internet connection, we recommend
logging in anonymously to the blazemp.com FTP (using the FTP client's
default port and other settings and blazemp.com as the server). Using
this method, you can resume the download if needed, and should not experience
any problems.
Unfortunately, some ISPs experience packet loss when downloading larger
files. Other than trying the download again at another time, you would
likely have more success by using the multiple-file download option on
the downloads page. Most ISPs do not have problems with files of this
size. However, if you do have a problem with one of the files, instead
of having to re-download the entire package, you can download only that
one part again, which should work much better under this circumstance.
This is not a policy on our part. It is now required by Gracenote (the
company who owns and operates the CDDB service) in order to access their
new CDDB2 database. More information on the topic can be found on the
CDDB web site at http://www.cddb.com/FAQs.html/faqset=dev/page=5
Please remember that you must be connected to the Internet to take advantage
of the CDDB.
Next, confirm that you have the CDDB option enabled by selecting 'File/Enable
CDDB Auto-Save' from the CD Converter's File menu. Also ensure that the
'Retrieve Track Titles from CDDB' option is checked on the CD Converter
window.
If problems persist, there may be a temporary
network problem with the CDDB itself or your ISP may be experiencing difficulties
in establishing a connection with the CDDB. If you use a Proxy Server,
be sure to enter its details into the software by selecting the appropriate
option from the CD Converter's File menu.
When converting from WAV to MP3 or WAV to WMA, the source file and output
file must be the same frequency. Otherwise, the resulting output will
play too slow or too fast, depending on the difference in frequencies.
In this situation, you will need to convert files with a frequency other
than 44.1kHz using the WAV Codec Converter before processing. Once this
step has been taken, the conversion to MP3 or WMA will produce the desired
result.
The Product ID for Blaze Media Pro can be found on the software's registration
window. If your copy of the software has expired, this window is shown
automatically when the application is launched. Otherwise, run Blaze Media
Pro, and select the "Purchase" command from the Help menu, and
the registration window will then be displayed. The Product ID is listed
on the lower-left corner of this window. You may click the Product ID,
and it will be copied to the Windows clipboard, which can then be pasted
into the order form for convenience, if you prefer.
The software's license is for a single computer. If you'd like to use
the software on an additional computer, you may upgrade your license (for
$25) to support this from https://www.blazemp.com/orderform-upgrade.html.
When ordering, be sure to supply the Product ID from the computer on which
the software will be registered.
No. Mystik Media does not develop Macintosh software at this time. Unfortunately,
as we are not familiar with the Macintosh software market, we do not know
of a solution to recommend for similar operations on the Mac platform.
Blaze Media Pro is not currently sold through retail distributors. We
are using the "try before you buy" method of distribution at
present which allows users to install the software and ensure it's what
they're looking for before having to spend any money whatsoever. The software
can be purchased from anywhere in the world, though, directly from the
Blaze Media Pro web site or via postal mail, fax, PayPal, or wire transfer.
Although most newer CD-ROM drives can convert digitally, only CD-ROM
drives that support the Redbook audio format and have a reasonable level
of seeking accuracy can convert tracks from CDs to disk in digital format.
Many older
CD-ROM drives, and some new ones, do not support this capability.
Conversion output quality is affected by two factors: CD-ROM drive and
system processing power. For best conversion performance:
1) Avoid simultaneously running other applications which would drain
the CPU's power (graphics programs, scanners, other compressors, etc.)
2) Avoid simultaneously running other applications which are writing
to the hard drive.
3) Certain configurations which cause the
operating system to crash, such as low memory or several open windows,
will also affect the quality of conversion output.
The first step is to ensure you are running the appropriate ASPI manager.
There are a number of ASPI managers available that will not support digital
CD conversion from all types of CD-ROM drives. The ASPI manager shipped
with Windows 95/98 should work properly. If you have installed a disk
drive, SCSI controller, or CD-ROM drive which has updated the ASPI manager
on your system, you may have a newer version, but one that does not support
digital CD conversion from your drive. In this case, you should reinstall
the appropriate ASPI manager for the version of Windows you are running.
There are a number of possible obstacles when converting from CD, including
minute scratches or physical damage to the CD for a particular track,
internal vibration of your CD-ROM drive, interruptions with multiple networked
PCs, attempting to convert from an enhanced CD, as well as a variety of
other possibilities.
A bigger problem can often be your CD-ROM drive itself. About 25% of
the drives currently on the market do not support digital audio extraction.
Depending on what the source of the problem is, you may find that all
recording is affected or that only a few tracks from certain CDs present
problems.
Many of the drives that do support digital audio extraction have poor
seeking accuracy that results in audible artifacts in the conversion output.
During the conversion process, drive-seeking errors (jitter) may cause
clicks, pops, scratches or skips to be heard in the output file. To eliminate
or minimize this effect, experiment with the Copy Mode setting to determine
which configuration produces the best result on your system. You may access
this option by selecting the Configure command from the CD Converter's
File menu. Conversion time may take longer with a different option selected,
but the jitter may be minimized depending on which setting your drive
utilizes. Some drives will produce excellent sound quality without changing
this setting. We recommend you try all available configurations to determine
which is best for your drive if you're experiencing problems.
There is no standard or optimal setting since
every system is set up differently. Fine-tuning is often a matter of trial
and error. Always remember to avoid running any applications in the background
while converting. This includes any pre-installed applications that may
have come on your PC.
Speed fluctuations are most often caused by the computer's processor
not being able to keep up with the conversion process. Because Blaze Media
Pro performs all recording and encoding in one step (for maximum speed
and quality), it demands more processing power than an encoder by itself.
If you have limited processing power and have had better results encoding
using a two-step method of creating MP3/WMA files, try first converting
from CD to WAV format and then encoding to MP3 format with the WAV to
MP3 conversion feature of Blaze Media Pro.
Skipping is usually caused either by jitter or accuracy problems when
the drive is seeking data. They can be aggravated by degraded system performance.
Try to defragment your hard disk regularly
and avoid running programs that use a lot of system resources when running
Blaze Media Pro. To defragment a drive, double click on 'My Computer'
icon on your desktop, right-click on the drive (C, D etc…) you'd like
to defragment, click on 'Properties/Tools' and choose 'Defragment Now'.
Depending on the size of your hard drive, this may take several hours.
It's best not using your computer during this time.
Unfortunately, the same qualities that make a CD-ROM great for a portable
computer make it very difficult to obtain acceptable output quality from
CD conversion. It is quite possible that from this drive, you may never
produce a clean conversion, and if possible, you may want to perform your
conversions on a desktop system instead, using your laptop solely for
playback.
Unfortunately, if this is the case, your drive most likely does not
support the raw data threading method for writing data to CD. We have
developed the WAV to CD conversion feature using the method that works
for the majority of drives available. However, some drives use proprietary
methods or non-standard initialization commands, and therefore are not
supported. If this is the case, the drive will come bundled with software
(usually Adaptec Easy CD Creator) that has been branded for and customized
to work specifically with your drive. Therefore, you will probably be
better off to use this software for the writing step of the process. Of
course, you may still use Blaze Media Pro to convert from CD or convert
your WAV files to the correct quality (with the WAV Codec Converter),
and then use Adaptec Easy CD Creator (or alternate software) that came
bundled with your drive.
Unfortunately, not all CD players can handle CD-R discs. When creating
custom CDs to play in your home or car stereo system, be sure to purchase
CD-R discs, and check the insert before buying to ensure they are designed
for audio track content. This will greatly increase the ability to play
on various CD player types. In general, avoid generic CD-R discs, as they
are the least likely to work in a home or car stereo.
When Blaze Media Pro is purchased, all updates for the major version
ordered can be downloaded and used free of charge. The only time an additional
fee is required is when a major upgrade is released. If you decide that
you'd like to upgrade to the new major version, it is therefore subject
to upgrade pricing. Of course, if you'd prefer not to upgrade, you may
still continue to use the version purchased at no additional cost.
Blaze Media Pro is offered as a trial version so that users can fully
test the software free of charge to determine if the application functions
to the users' specifications, and it is indeed the product to suit their
needs. Therefore, once Blaze Media Pro is purchased, and the unlock information
is delivered, refunds are not possible. A method is not available for
us to "take back" the unlock information as far as a return.
Furthermore, since users are able to fully test the software before purchase,
there should be no need for refunds. If for some reason, you ordered Blaze
Media Pro, but did not receive the unlock information, simply email sales@blazemp.com with the date of
your order, the name supplied with your order, and the Product ID from
the software's registration window, and we will look for your order and
send the registration details to you promptly.
With the current version of Blaze Media Pro, the Product ID does not
change if you format your computer or your system crashes. Therefore,
your unlock code will still be valid, and you should not need new registration
information.
Windows 95 (with Service Pack 1), Windows NT 4.0 (with Service Pack
4 - minimum), Windows 98, Windows ME, or Windows 2000.
Minimum: Intel® Pentium® class 200MHz processor or better; 64 MB RAM;
50 MB Hard Drive space; 4x CD-ROM drive or better; Sound Blaster-compatible
sound card and speakers/headphones; SVGA or higher color video display
card (minimum resolution 800x600); Internet connection for CDDB access,
ordering, and support.
Recommended: Intel® Pentium® II class 400MHz
MMX or better; 128 MB RAM or more; 50 MB Hard Drive space; 12x CD-ROM
drive; Sound Blaster-compatible sound card and speakers/headphones; CD-Writer
(for creating audio CDs); 16-bit color video card; Internet connection
for CDDB access, ordering, and support.
To uninstall Blaze Media Pro, click 'Start' from your Windows Taskbar,
go into 'Settings/Control Panels/Add/Remove Programs' and select Blaze
Media Pro from the Install/Uninstall tab.
FAQ
Below are the most frequently asked question. Click
on the question to see the answer.