Fax Reception

 

GENERAL:

These options define all the activity within the scope of Fax Reception. The Notify After(days) and Remove After(days) fields in the Configuration screen are not implemented in this version  of HotWire EasyFAX, meaning that received faxes are never automatically purged. You must periodically remove old faxes that you no longer wish to keep on your hard drive.

Enabling incoming Fax processing - When you first install HotWire EasyFax the Fax Listener is turned off, meaning that no faxes will be received. This is the default because the modem and serial port have to first be properly defined before the listener process can be started. Once all your modem and serial port parameters are properly configured you can enable the Fax Listener. The Fax Listener can accept Fax Connections, Data Connections or both, automatically determining which type of connection is being attempted and taking the appropriate action. There are two steps to enabling fax reception the first time.  Go to the Admin->Configuration option off the main menu. In the Configuration screen you'll see a section at the bottom called "Communications Parameters". In this section you can select what types of connections you want to accept. You should select at least Fax connections for the label "Inbound connections allowed:". If you're going to login or permit others to login on the same modem you should also check the Data checkbox. Press the OK button to save your changes. Now that you configured the types of connections acceptable, you need to enable the Fax Listener by pulling down the Admin->Listener option and selecting Enable Listener. To disable the listener simply select Disable Listener. NOTE: Neither Data nor Fax connections are accepted if the Fax Listener is disabled.

Automatic printing of received Faxes - Faxes can be automatically printed when they are received, or not, according to your preference. To have received faxes automatically printed upon receipt go to the Admin->Configuration option off the main menu and in the section labelled "Printing and Resolution" select the checkbox labelled Print Incoming.  Deselect this checkbox if you don't want faxes to be automatically printed when they are received.

Automatic purging of received Faxes - In the Configuration screen you can set faxes to be automatically purged after a certain number of days. Set the number of days to 0 to disable the auto-purge feature. If a fax has been neither read nor printed, it will not be purged automatically and you must purge it manually.  NOTE: This feature is not implemented in this version of HotWire EasyFax.

Printing received Faxes on demand - Faxes can be printed at any time or as many times as desired. To print a fax you must start the FaxVue program by pressing the (tortoise) button on the toolbar.  Once the FaxView program appears, press the IN button on the vertical toolbar to the left of the image display window. Highlight the desired fax in the displayed list and press the Print button below the list box. From the resulting popup dialog choose the Printer, Printer Type, Page Range and any other parameters and press the OK button.

Viewing received Faxes via X-Windows - To view a fax you must start the FaxVue program by pressing the (tortoise) button on the toolbar. Once the FaxView program appears, press the IN button on the vertical toolbar to the left of the image display window. You are presented with a sorted list of received faxes, ordered chronologically, most recent first, oldest last. You can select the fax you want with the mouse and press the OK button below the list, or simply double-click the right mouse button on the fax you wish to view.

Manual deletion of received Faxes - Select the fax you wish to delete (described above) and press the Delete button below the list box.

Forwarding or "CC"-ing a Fax - Any fax can be forwarded on to another destination without the need for you to go back to the main HotWire EasyFax screen. If you're viewing a fax and want to send a copy to another person, simply press the CC button on the toolbar or select the File->Forward to .... option off the FaxVue main menu. You will be presented with a dialog box requesting information about this forwarding operation. Choose a destination from the Destination Information combobox, or enter a new name and number. Change the Sender information if desired. The Send original coverpage option is ignored for received faxes and is intended for use only with outgoing faxes. You may prepend a new coverpage if you so desire by checking the Prepend New Coverpage option. If you have chosen to prepend a coverpage you may merge some text into it as well by checking the Merge Text checkbox. Checking the Merge Text option will popup a small window allowing you to enter up to 4,000 character of text to merge. Press OK to go ahead a forward this fax, or press CANCEL to go back to the Forward dialog and change any options or cancel the operation entirely.

Zooming and rotating the Fax image - It is fairly common for faxes, or certain pages of faxes, to arrive upside-down. While this doesn't matter much with a paper fax machine (since you can easily turn the page around) it would display the page upside down in the viewer. So that you don't have to stand on your head to view these pages, you can press the Downward-looking Tortoise button on the toolbar to turn the page upside-down. The other tortoise buttons will cause the "received" top of the page to be displayed in the position of the head of the tortoise as displayed on the toolbar button. You could also rotate the image by select the Orientation option off the main menu. There are three sizes that an image can be displayed; they are DEFAULT, ENLARGED and REDUCED. The toolbar has three buttons with a frontal view of the tortoise representing these three sizes. The fax image can also be zoomed by selecting the Zoom option off the main menu.

Inverting the foreground and background colors - Sometimes a fax comes in and its really dark, making it hard to read. You can exchange the foreground and background colors to make it easier to read by pressing the Checkered Tortoise toolbar button or by choosing the Orientation->Swap Foreground/Background option off the main menu. If the image is still not legible you should export it to an external graphical format (described below) and manipulate the image with some other graphic editor or utility.

Exporting the Fax image to another graphical format - To export an image to a standard graphical image first you must display the page that you wish to export in the viewer (only one page can be exported at a time). The press the EXP button on the toolbar. From the resulting dialog choose the format that you want to export to and enter the filename (or pathname) of the file that you want this image stored into. When done making your selections press the OK button. This is a slow process and may take from 1 to 15 seconds to complete.