Voice Quality Problems.
This page lists some hints on how to improve voice quality and solutions to
common problems found when using First Contact Communicator that cause degraded
voice quality.
First Contact Communicator works best with a headset instead of a
microphone and a speaker. With the headset, you can reduce echo and noise
level significantly.
The voice quality can be tested and fine tuned using the Test
Sound utility.
Some helpful tips to improve sound quality:
 | We recommend you to equip your PC with a headset. Using a headset reduces
background noise, echoes and distortions. |
 | If you use a microphone and speaker as the sound input/output device, the
sound from the speaker may be recorded once again through your microphone
and the other users will hear their voice on the background of your voice.
When using First Contact in the Voice Activated mode (i.e. not using the
Push-To-Talk mode), this condition can cause very loud feedback noise.
Reduce the volume of the speakers and/or the input gain of the microphone.
If possible, try positioning microphone farther back than the speakers,
having the speakers facing forward. |
 | Even when using a headset, some people might still get echoes. The best
way to solve the problem is to play around with the "Volume
Control". Try lowering the speaker volume and microphone gain.
There will be a point where the echo disappears. An easy way to get access
to the Volume Control is by pressing the "Volume Control" button
on the advanced page of the Options
Dialog. |
 | The positioning of the microphone also plays an important role in the
voice quality. You should speak about an inch or two from the microphone.
Speaking too closely to the microphone may introduce distortion in the
voice, resulting in low voice quality, some times barely
understandable. |
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