Troubleshooting Game Integration Mode (GIM).
This page lists common problems found with the Game Integration Mode. If the
situation described applies to you, follow the suggestions described in the
solutions.
When you connect to a game server to play one of the games supported by the
GIM, First Contact doesn't detect the connection.
 | Make sure that First Contact is running when you connect to the Game
Server. |
 | Check the User List, if your name is listed there then you are connected,
and probably the connection audio notification was masked by sound played by
the game. |
 | Check that the appropriate plugin is not disabled. Go to the Plugins
Page in the Options Dialog. |
 | If still the GIM doesn't work for this game, notify the company that
created the plugin. If the plugin was created by Alienware Technology, send
an e-mail with details of the problem to techsupport@alienwaretech.com. |
First Contact detects when you connect to a game server, but fails to detect
when I change teams.
 | Notify the company that created the plugin. If the plugin was created by
Alienware Technology, send an e-mail with details of the problem to techsupport@alienwaretech.com. |
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