Back to the ZeroPort Error page Common ZeroPort Error Messages

"I received a 'Naughty Naughty' error message"

The Naughty Naughty error may occur when the ZeroPort is moved outside of the screen's viewable area, even if only one pixel is outside of the screen. Complete the following steps to correct this error:
  1. Place the ZeroPort directly in the middle of the screen and "surf the net."
  2. If the Naughty Naughty error does not appear, move the ZeroPort slowly to the upper right hand corner of the screen.
  3. Log off of NetZero.
  4. Log back on with the ZeroPort in the upper right hand corner where it was previously moved.
  5. Surf the net again.
If you continue to get the Naughty Naughty error message, please send an e-mail to: speedyresponse@netzero.net with a subject code of 999 and the information below:
  1. Full Name
  2. Member ID
  3. Operating System (Win 95, 98, NT) plus version number
  4. Processor Speed
  5. Modem brand and speed
  6. NetZero version number
  7. Telephone Number
  8. Dial-up number used
  9. E-mail address
  10. Browser used (Internet Explorer, Netscape Navigator)
  11. E-mail program used
  12. Monitor resolution (800x600 or greater is preferred)
  13. Video card (make and model)
  14. Color mode (16 bit True Color or greater is necessary)