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Error 781: The encryption attempt failed because no valid certificate was found

Runtime error 781 occurs when you have certificates enabled for Internet Explorer 5.0. NetZero software does not have a compatible type of certificate for this setting. To resolve this error, follow the instructions below:
  1. Click on the Windows Start button.
  2. Point to Settings and select Control Panel.
  1. Double-click the Internet Options icon.
  1. Select the Content tab.
  1. Click on the Certificates button.
  1. Click on the Advanced button.
  1. Ensure that Client Authentication is not checked.
  2. Click OK.
  3. Click Close.
  4. Click OK.
  5. Retry the NetZero connection.
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