New Media Group
Bill Sauser: Producer
Kara Eve Schwartz: Associate Producer
Joel Fugazzotto: Director of New Media Group
Content and Production
Matthew Luallen: Subject Matter Expert
Ann Gaine: Script and Test Question Editor
Dan Schiff: Production Archive Coordinator
Rachel Boyce: Information Design Specialist, Lead
Marketing
Margaret Rowlands: Marketing Design and Production Manager
Sonja Johnson: Marketing Coordinator
Manufacturing
Steve Melville: Manufacturing Supervisor
CD Booklet
Teresa Trego: Production Editor
Franz Baumhackl: Electronic Publishing Specialist
The CCNP Complete Virtual Trainer is based on:
The CCNP: Switching Study Guide
Author: Todd Lammle and Kevin Hales
Associate Publisher: Neil Edde
Contracts and Licensing Manager: Kristine O'Callaghan
Acquisitions & Developmental Editors: Jill Schlessinger
Editor: Judy Flynn
Production Editor: Shannon Murphy
Technical Editors: Errol Robichaux and Mark Tashiro
Book Designer: Bill Gibson
Graphic Illustrator: Tony Jonick
Electronic Publishing Specialist: Nila Nichols
Proofreaders: Laurie O'Connell, Ericka Donald, Nanette Duffy, Laura Schattschneider, Camera Obscura
Indexer: Matthew Spence
Cover Designer: Archer Design
Cover Photograph: Tony Stone Images
Copyright © 2001. First edition copyright © 1999 SYBEX Inc. SYBEX Inc., 1151 Marina Village Parkway, Alameda, CA 94501.
World rights reserved. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photocopy, photograph, magnetic, or other record, without the prior agreement and written permission of the publisher.
Library of Congress Card Number: 00-106195
ISBN: 0-7821-2711-8
SYBEX and the SYBEX logo are trademarks of SYBEX Inc. in the USA and other countries.
Screen reproductions produced with Collage Complete.
Collage Complete is a trademark of Inner Media Inc.
TRADEMARKS: SYBEX has attempted throughout this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer.
The author and publisher have made their best efforts to prepare this book, and the content is based upon final release software whenever possible. Portions of the manuscript may be based upon prerelease versions supplied by software manufacturer(s). The author and the publisher make no representation or warranties of any kind with regard to the completeness or accuracy of the contents herein and accept no liability of any kind including but not limited to performance, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this book.
Manufactured in the United States of America
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