With Emailrobot's Email Management, you will be able to:
· Distribute incoming e-mail among different persons
· Send personalized auto replies
· Archive all incoming and outgoing e-mail
· Assign tracking numbers to e-mails
· Produce reports on corporate e-mail communication
· Produce communications histories per customer, tracking number or mail agent
In order to use Email Management, you must:
1. Configure your ODBC database
2. Configure the Email Management System
3. Install the Email Communications Viewer on client machines (optional)