Introduction

With Emailrobot's Email Management, you will be able to:

· Distribute incoming e-mail among different persons

· Send personalized auto replies

· Archive all incoming and outgoing e-mail

· Assign tracking numbers to e-mails

· Produce reports on corporate e-mail communication

· Produce communications histories per customer, tracking number or mail agent

In order to use Email Management, you must:

1. Configure your ODBC database

2. Configure the Email Management System

3. Install the Email Communications Viewer on client machines (optional)


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