Day 118 - 01 May 95 - Page 60


     
     1        "Crew labour percentage for August/September/October
     2        must", I emphasise "must", "be within the targeted labour
     3        guidelines which are as follows  ... "
     4        A.  They could be regional guidelines or there could be
     5        market guidelines.
     6
     7   Q.   If we go to page 1759, actually it appears that the
     8        solicitor for Mr. Williams was seeking discovery on the
     9        labour percentages and disciplinary procedures and things
    10        like that.  If we look over the page on 1760, point 1.3 at
    11        the top of the page ---
    12        A.  Yes.
    13
    14   Q.   -- it says -- this is an answer from McDonald's -- the
    15        second sentence:  "However, with regard to people
    16        development and labour expenditure, each restaurant will
    17        have varying requirements in both these areas and, as such,
    18        the targets set would normally be established and assessed
    19        by both the Area and Senior Operations Supervisor".  What
    20        position is the Senior Operations Supervisor?  Does that
    21        cover whole region?
    22        A.  No, there is no Senior Operations Supervisor now.
    23
    24   Q.   But at that time would that cover the whole region?
    25        A.  No, no, he would have -- there were three stores to a
    26        supervisor and two or three supervisors to a senior
    27        supervisor.  So, he would have a responsibility for
    28        somewhere round about 12 restaurants, and I think -----
    29
    30   Q.   What is an area supervisor then, is that regional?
    31        A.  An Area Supervisor?  No, the Area Supervisor is the
    32        Supervisor.  He has three restaurants.
    33
    34   MR. JUSTICE BELL:  He is the three restaurant person?
    35        A.  Yes, he is about three restaurants.  In some of the
    36        smaller places he may have four, but three is about
    37        normal.  The Senior Operations Supervisor has two or three
    38        Supervisors that he is responsible for or, maybe, it is
    39        even four.  They generally had about 14, 12 restaurants, 12
    40        to 14 restaurants.
    41
    42   MR. MORRIS:  If we move to page 1804?
    43        A.  Yes.
    44
    45   Q.   Under point 3, Personnel?
    46        A.  Yes.
    47
    48   Q.   Do you want to read those to yourself, those nine points?
    49        A.  Yes.
    50 
    51   Q.   Is there anything that gives you cause for concern in terms 
    52        of -- as I understand it -- tell me if I am right or wrong 
    53         -- this is a meeting of McDonald's officials regarding
    54        Mr. Williams' restaurant and problems at that restaurant
    55        regarding disciplinary action against Mr. Williams; is that
    56        correct?
    57        A.  I have no idea.  I know nothing about this case.
    58
    59   Q.   No, but from your experience as Head of Personnel and the
    60        way McDonald's relates to its managers and the various

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