Day 133 - 12 Jun 95 - Page 32
1 A. Yes.
2
3 Q. That block of people is 58 per cent of the total number of
4 current employees; that the percentage of those who have at
5 this date worked continuously for between six months and 10
6 years is 61 per cent, and that the percentage of those who
7 have worked from between one year and 10 years is 44 per
8 cent, those are rounded figures?
9 A. Yes.
10
11 Q. One can see if one looks at the same quarter for the
12 previous year those figures are 59 per cent, 64 per cent
13 and 47 per cent respectively. My question is this:
14 Bearing on the question of retention of crew and crew
15 satisfaction, what, if anything, did those figures tell you
16 as a Human Resources person?
17 A. Well, that in terms of people leaving we do have many
18 people who do remain with us continuously for those periods
19 of time.
20
21 Q. Does that give you a good or a bad signal as a Human
22 Resources person?
23 A. In general, a good one, given that we are a first
24 employer and given all the things that we have said about
25 student leavers, and I know that many people do stay with
26 us for long periods of time.
27
28 Q. One of the things, Ms. Mead, which you may or may not
29 remember -- perhaps you never knew, I do not know -- that
30 the leaflet which is the subject of this libel action says
31 about McDonald's is that the chances of promotion for the
32 ordinary worker are minimal. What do you think about that?
33 A. I would have thought we were a company which actually
34 offered chances for promotion rather more readily than many
35 other companies I can think of. Certainly, not just from
36 my own experience, but from many people whom I know and
37 have worked with, and take the example that we mentioned
38 before about video which struck me when I was watching it.
39
40 Q. Mr. Nicholson gave us some figures for managerial staff,
41 salaried staff, promoted from crew earlier on and I have no
42 desire to repeat his evidence through you. You, however,
43 have produced a new document for us, a new analysis, which
44 is document B, my Lord, of the new bundle. This tells us,
45 I think, does it not, Ms. Mead, of the salaried staff in
46 each category what percentage have come from outside and
47 what percentage have come up from crew; is that right?
48 A. Yes.
49
50 Q. We see that 58 per cent of managers were originally crew,
51 is that right? That is the first pie chart.
52 A. Yes.
53
54 Q. That 62 per cent of first assistants were originally crew?
55 A. Yes.
56
57 Q. 44 per cent of second assistants ---
58 A. Yes.
59
60 Q. -- but I think only 35 per cent of trainees; is that right?
