Day 172 - 12 Oct 95 - Page 51
1
2 MR. JUSTICE BELL: Just read the headings; leave out the
3 reference numbers.
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5 MR. MORRIS: Yes.
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7 MR. JUSTICE BELL: And read the text in so far as it has stayed
8 in.
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10 MR. MORRIS: Right. Heading: "24 hour shifts. One person
11 I can remember working 24 hour shifts was Joe. I can't
12 remember his second name. I can't remember any dates."
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14 Heading: "More than 39 hours in a week. More than half
15 the full time staff worked for more than 39 hours. This
16 was quite regularly although I don't have any dates or
17 names of anybody who did so. I can't remember these
18 details.
19
20 "I rarely did overtime. The reason I know that other
21 people did it was because it was common knowledge and that
22 they had told me."
23
24 Heading: "More than 5 hours without a break. I don't have
25 any names or dates but this happened nearly every day of
26 the week. I remember on one occasion I nearly passed out
27 because I wasn't getting a break during a very long
28 period."
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30 Heading: "Pressure to follow prescribed steps. I was
31 trained to follow prescribed steps. Someone called Susan
32 trained me. I don't know her second name. There were
33 tests for people every so often for them to earn their
34 stars. This would occur with a manager standing or sitting
35 behind the person and watching. There was a test every
36 month.
37
38 "The managers that did this were Steve Quinn, Mark (I don't
39 know his second name), two managers both called Jenny and
40 the main manager Jim Atkinson."
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42 Heading: "Smiling. In training we were all told to look
43 happy. I don't think much would happen if we didn't smile
44 though."
45
46 Heading: "Freezers. The work that we had to do in the
47 freezers was called stock rotation. This was where stock
48 was put at the back when it came in and older stock was
49 pushed to the front. This was about 3 or 4 times a week.
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51 "Sometimes it would take up to 2 hours to do this. I did
52 this in the Marble Arch outlet. I asked for stock
53 handlers' gloves and overalls or stock jackets. I asked
54 the assistant manager Steve Quinn. He said that they
55 didn't have any such warm clothing or equipment. I asked
56 whether they were going to get any and he said No.
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58 "I don't remember anyone particularly getting ill or being
59 injured as a result of this."
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