Day 180 - 31 Oct 95 - Page 24


     
     1        Catering Industry Training Board until it was, if you like,
     2        privatised, became a limited company, and became the Hotel
     3        and Catering Training Company.
     4
     5   Q.   It is backed by the Hotel and Training Companies?
     6        A.  Its membership includes a very large number of the -- a
     7        cross-section, if you like, of organisations but,
     8        essentially, it is a research and information body, and it
     9        conducts a number of surveys, annual surveys, of the work
    10        force.  This is one of their bog standard reports.  It is
    11        the employment flow of one of that particular year, 1994.
    12
    13   MR. JUSTICE BELL:  Yes, but I think you are being asked what the
    14        Hotel and Catering Training Company actually consists of?
    15        A.  Oh, right.  It is an organisation which -- a membership
    16        organisation which -----
    17
    18   MR. MORRIS:  In fact, it does have it on page 4 in that
    19        document.
    20
    21   MR. JUSTICE BELL:  Yes.  Take me to that.
    22
    23   MR. MORRIS:  The role of HCTC?
    24        A.  Yes.
    25
    26   Q.   "HCTC Board of Trustees appointed by the Restaurateurs
    27        Association of Great Britain?
    28        A.  Yes, if I might just carry on?  "The British
    29        Hospitality Association and the Brewers and Licensed
    30        retailers", these are the primary hotel and catering
    31        employer membership organisations in the industry.  It is
    32        effectively, as it says in the middle there, "the voice of
    33        the industry's concerns on training, vocational education",
    34        etcetera.
    35
    36   Q.   I notice on the other side of the page it says:  "Thanks to
    37        the Employment Departments for funding the research"?
    38        A.  Yes.  It does specific targeted research funded by the
    39        industry or by government.
    40
    41   Q.   Right.
    42        A.  So it is a pucker organisation, well respected
    43        throughout the industry.
    44
    45   Q.   If we just look down the middle of the first column on page
    46        13, the middle of the large paragraph, it says: "Catering
    47        and hospitality employers, as a major component of the
    48        distribution and consumer services and industries, had the
    49        highest rate of employee turnover relative to other
    50        industries".  Does that accord with your experiences? 
    51        A.  Well, this is a known fact about the hotel and catering 
    52        industry.  It is bedevilled by high turnover. 
    53
    54   Q.   So if you can just take us straight to the chart?
    55        A.  Yes, as table 2.5 on page 13 indicates, we are talking
    56        about a turnover rate in restaurants, and this is a sample
    57        survey, an employee sample survey, a turnover rate of, an
    58        annualised turnover rate of 35.4 per cent.  I -----
    59
    60   Q.   Sorry, that would be high, would it, compared to other

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