Day 085 - 08 Feb 95 - Page 57


     
     1
     2   Q.   Of East Anglia?
     3        A.  Yes.  The senior supervisor position got turned into
     4        operations manager, so either of those.  It was to the
     5        heads of each of the regions, so I guess they may well have
     6        passed the information on under a separate cover to us.
     7
     8   Q.   Those are the heads of each of the regions, are they?
     9        A.  At that time Paul Preston is the President of the
    10        company, Marcus Hewson, Andrew Taylor, Peter Richards would
    11        have been looking after the various regions in the country.
    12
    13   Q.   It indicates that in February 1991 the Quality Reference
    14        Guide for 1990 was still in use at that time.  To carry on,
    15        under the section about calibration check lists it says:
    16        "New operational procedures regarding completion of
    17        calibration check lists are being drawn up, together with
    18        instructions on checking temperature frames for accuracy.
    19        As from today the calibration check list is to be completed
    20        in total on a weekly basis and retained in the restaurant
    21        for future reference as needed."   Would you agree that up
    22        to that time it appears that the calibration check list was
    23        not being regularly done on a weekly basis?
    24        A.  It was being regularly done but, as I said earlier, the
    25        calibration check list, that document I went through trying
    26        to explain the temperatures on it, was an aid to complete
    27        and tick off the preventative maintenance calendar.  What
    28        we are asking here is for the purpose of documentation that
    29        you actually retain that document.
    30
    31   Q.   But it says it is to be completed in total on a weekly
    32        basis?
    33        A.  You need not have done one in total on a weekly basis
    34        before.  You could have just had it as an aid to complete
    35        the tasks that were on the PMC.
    36
    37   Q.   So you need not bother filling it in if you did not want
    38        to?
    39        A.  It was not required.  What you had to do was the
    40        calculation checks and sign that you had done them on the
    41        preventative maintenance calendar and you use this as an
    42        aid to do it.  What is behind this is to substantiate that
    43        we have carried out the tasks we are already doing.  To
    44        retain this document would be better than just throwing it
    45        in the bin like we were doing at the end of the week.  It
    46        was just a piece of paper that you used to do it with.  You
    47        verified it, but if someone wanted to say, "Did you really
    48        do that", you can show them the document and it has ketchup
    49        and meat juices on it and it looks as though it is a real
    50        working document, you could keep it and verify it. 
    51 
    52   Q.   Could you not just show whoever was checking, could you not 
    53        just show them the calendar?
    54        A.  We could, but we wanted to make sure we could prove to
    55        people that we were doing what we were saying we were doing
    56        and this was one of the ways of doing it.  Thought the time
    57        we have not changed much other than trying to get our
    58        documentation in order so we can demonstrate to people that
    59        we really do all the things that we say we do.
    60

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