Day 184 - 06 Nov 95 - Page 16
1 Q. -- which all crew get when they start, and it gives all the
2 conditions, what the examples of misconduct are, how the
3 breaks are scheduled.
4 A. I believe we do have one, but I am not sure. I do not
5 do the hiring. I am pretty sure we have one.
6
7 Q. Did you get one when you joined McDonald's?
8 A. I cannot remember.
9
10 MR. JUSTICE BELL: Your own copy?
11 A. I cannot remember. That was five years ago.
12
13 MR. MORRIS: Does each crew member have a list of, you know,
14 terms and conditions under which they are employed?
15 A. Yes.
16
17 Q. Is it a big document?
18 A. Well, I am not sure about the book, but on the file
19 that we would put all their things in, like their SOCs and
20 wage performance reviews; and there is things on the file
21 that they have to sign, as in like, you know, "I have read
22 and understood that the penalty for theft", or "I have read
23 and understood" -- you know, like, just the policies of
24 McDonald's, that the customers are our number one priority,
25 and things like that. So, as I said, I am pretty sure,
26 like 99 per cent sure, that they do get a handbook with all
27 the things in it. If it is what you are talking about, it
28 is about that big; it is just a small one.
29
30 Q. That is what every crew member will be expected to have
31 read at some stage and be marked on?
32 A. They do not get marked on the Handbook.
33
34 Q. Or verify that they have read it?
35 A. Their file, when they get hired, whoever hires -- like,
36 the orientation that they go through, the Manager goes
37 through with them and goes through every point and makes
38 sure that they understand the McDonald's policies, that
39 they understand that customers are the first priority, that
40 they understand that stealing, you know, is not allowed or
41 favoured.
42
43 Q. OK. Can you get the file which is a pink one with "XI" on
44 it? It is behind you on those shelves. It should have a
45 big "XI" written on it. If you go to tab 1, can you see
46 something that has got Crew Handbook? If you look through
47 that, just flick through it for the moment, does that seem
48 familiar to you? Have a flick through it generally. Does
49 that look like the kind of thing which you were referring
50 to as a booklet?
51 A. I never read the Crew Handbook, so I -- and I only saw
52 a glimpse of it. I would expect it to have all of this
53 inside it, because it seems to be -----
54
55 Q. Right, OK. Maybe we can leave that, then -- if you just
56 put it to one side that file.
57
58 MR. JUSTICE BELL: Put it back there.
59 A. Sure, no problem.
60
