Day 074 - 16 Jan 95 - Page 28
1 I do not remember which street she came from. It could be
2 Markham Square. I do not recall that.
3
4 Q. You did not go around to check afterwards?
5 A. I must have done so, but I do not remember where it
6 was.
7
8 Q. In paragraph (4) of your statement you have said that you
9 were aware that the Smith Street Residents Association had
10 complained about the street environment/index.html">litter which they
11 believed originated from McDonald's customers?
12 A. Right.
13
14 Q. In particular, there were complaints in late 1991. Can you
15 just tell us about those complaints?
16 A. I think when people see cartons or anything like that
17 on a street they assume that -----
18
19 MR. JUSTICE BELL: No, just pause a moment. The question was
20 that you said there were complaints in late 1991. You have
21 been asked to tell us about the complaints, which must mean
22 tell us what you remember about the actual complaints which
23 were made in late 1991?
24 A. Right, that was -----
25
26 Q. Not what might happen or does happen; what did happen.
27 A. Right, my Lord. Miss Linda Wells, she phoned me up,
28 and she suggested to me that there was a problem of environment/index.html">litter
29 in Smith Street. So, I made an appointment and I visited
30 her with my Manager, Miss Robertson, Lindy Robertson, to
31 have a meeting with her.
32
33 MS. STEEL: Was that just after one complaint that you made an
34 appointment to see her?
35 A. Yes, at the moment she phoned me up, I requested her to
36 give me the first possible time slot which she had. She
37 did it and I made a couple of promises which I fulfilled
38 right away, and those are highlighted in that letter to,
39 I think, Paul Preston.
40
41 Q. Did you get complaints about environment/index.html">litter at other stores that
42 you have worked at?
43 A. McDonald's Barnet, no complaint whatsoever; Golders
44 Green, I do not recall anybody complaining about in Golders
45 Green; Stephenson Place, it was just where the slope is,
46 where the shopping centre is, so there are not any
47 residents around; in High Street in Birmingham, there was
48 no complaint which I recall.
49
50 Q. So it is just the Kings Road that you remember there being
51 complaints at?
52 A. Yes, I do, but there might be one or two complaints but
53 it is so far back that I do not really remember it.
54
55 Q. Was the complaint by Linda Wells the first complaint that
56 you had received?
57 A. For Smith Street, yes.
58
59 Q. You said in your statement that, in particular, there were
60 complaints in late 1991. Are you now wanting to change
