Day 064 - 08 Dec 94 - Page 57


     
     1        A.  Not if we have withdrawn the leaflet and we are
     2        updating, no.
     3
     4   Q.   Or if the stores run out for any other reason?
     5        A.  That would be very brief normally and they would
     6        normally borrow from another store.
     7
     8   Q.   If you found out that sometimes it was not -- well, what do
     9        you mean by "brief" first of all?
    10        A.  A day or two.
    11
    12   Q.   If you found out that in fact some stores did not have any
    13        ingredient brochures for a week, two weeks, a month, what
    14        action would you take?
    15        A.  Clearly if that was brought to our attention, somebody
    16        has been negligent and we would have to investigate.
    17
    18   Q.   Do you actually take any steps to check out that all the
    19        stores do have these brochures available all the time?
    20        A.  The store manager does certainly.
    21
    22   Q.   But you as a company do not go round keeping a check on
    23        that type of thing?
    24        A.  No, we cannot do everything ourselves.  That is the
    25        responsibility of the store manager.
    26
    27   Q.   Have you ever warned any managers about that?
    28        A.  No, but then I would not have done.  That would come
    29        into the responsibility of the operations department.
    30        Certainly the hierarchy of operations may well have warned
    31        managers, I am sure they have, but I personally would not
    32        have been involved in that.
    33
    34   Q.   You said during examination in-chief that you largely
    35        follow, well, this country largely follows America as
    36        regards nutrition?
    37        A.  I said that we do most of the time, yes, not all the
    38        time but mostly.
    39
    40   Q.   There are actually quite a few products that are available
    41        in America that are not available over here, are there not?
    42        A.  Yes, and I explained that at the time.
    43
    44   Q.   Especially the ones that have less fat and more fibre?
    45        A.  I explained the reason for that.
    46
    47   Q.   What was that again?
    48        A.  Which products are you referring to, any particular
    49        product?
    50 
    51   Q.   The ones that are not available in this country that are 
    52        available in America, apart from the McLean Delux; 
    53        I remember you saying that.  I do not remember you giving
    54        reasons for any of the others?
    55        A.  Well, I did.  I mentioned low fat milk shake
    56        specifically.
    57
    58   Q.   So why is that not available over here?
    59        A.  We felt that the product was far away from the full fat
    60        product in terms of its taste and its acceptability to the

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