Day 134 - 13 Jun 95 - Page 72
1 Mr. Nicholson did not ask me that.
2
3 Q. You were talking about rap sessions in your
4 evidence-in-chief. You were asked: "Do you ever get rap
5 sessions which are what I might call a bit stormy or
6 uncomfortable for the managers?" You said: "Yes. Yes,
7 there are times when if adverse comments are made about
8 things to do with your restaurant or about the managers
9 themselves and their management style, that obviously does
10 happen." Are you referring there to the manager that is
11 conducting the rap session?
12 A. No. I think there I was referring to if there are
13 criticisms made of managers in the restaurant it is
14 understandable that the managers in the restaurant do not
15 initially like to hear criticism about themselves.
16
17 Q. So the rap session itself is not getting stormy then?
18 A. Well, they get quite heated, but they are actually
19 quite enjoyable things to attend because usually people are
20 constructive, so they can be quite light-hearted as well
21 even though people may voice their opinions quite
22 strongly. I would not describe them as stormy very often.
23
24 Q. I just wanted to ask something about the documents at
25 tab 24A in volume XII.
26
27 MR. JUSTICE BELL: The spreadsheet.
28
29 MS. STEEL: Yes. You were saying about what the general
30 managers are. There are one grade up from a Restaurant
31 Manager, is that right?
32 A. Yes. What we have at the moment is that we have a
33 number -- well, I am not really sure what the question is
34 going to be, but there are two types of general managers
35 now in the Company and it depends what you are going to ask
36 me as to whether you want me to go into all that really.
37
38 MR. JUSTICE BELL: Why do you not tell us one sentence on each
39 of them what they are?
40 A. Right.
41
42 MS. STEEL: I do not mind, but I can ask a specific question if
43 you want. He said a general manager is someone who works
44 in one restaurant?
45 A. Yes.
46
47 Q. Who has usually more experienced and is of a higher grade,
48 one grade up from a Restaurant Manager whose pay and
49 performance is linked or, sorry, bonus is linked to
50 performance and profitability. What are their duties?
51 A. The duties of a general manager?
52
53 Q. Yes.
54 A. I think it would at this point in the day be too long
55 for me to try to describe it. Their responsibility is to
56 run the restaurant.
57
58 MR. JUSTICE BELL: Might they have a manager or more than one
59 manager under them?
60 A. Assistant managers they would have.
