Day 134 - 13 Jun 95 - Page 43


     
     1
     2   MR. MORRIS:  I understand that.  I said only those agree.  18
     3        per cent positively disagree with that and 12 per cent were
     4        not sure.  So, 18 per cent is a pretty substantial
     5        percentage of McDonald's employees nationally not getting a
     6        performance review in the last four months, indeed, it
     7        might have been five months, six months, seven months or
     8        eight month for all we know, but at least four months they
     9        did not get a performance review, so would that concern
    10        you?
    11        A.  Yes, because the performance review system is
    12        important.  Before I go on to answer properly, can I
    13        just clarify that four months is the frequency now, that is
    14        the recommended frequency, so that is the period of time in
    15        which it is due so it is only beyond that time that it is
    16        over-due.
    17
    18   Q.   Exactly.  It may have been over-due for months for all we
    19        know, but we only know that it was at least over-due ---
    20        A.  No.
    21
    22   Q.   -- at least had not happened in the last four months?
    23        A.  Right, but four months is the period of time during
    24        which it should take place, so it is only beyond that.
    25
    26   Q.   We can argue about that, but it is obvious to me that it is
    27        at least four months that it had not happened, they had not
    28        received a performance review in the last four months.  So,
    29        it was a basically, if we can rely on this, which you have
    30        claimed you can ---
    31        A.  Yes.
    32
    33   Q.   -- then that would indicate that at least 18 per cent were
    34        not getting the possibility of a pay rise which is a
    35        Company policy, that they should get that
    36        performance  -----
    37        A.  Yes, I understand that point.  I was merely trying to
    38        clear up what I thought was a technical sort of difference
    39        that we have.  Perhaps you have understood.
    40
    41   MR. JUSTICE BELL:  Is your point that it might be not very much
    42        over four months or this gives us no ---
    43        A.  Yes.
    44
    45   Q.   -- it does not say how much over or is there another point
    46        you have in mind?
    47        A.  No, that was the point.  It was only because in the
    48        documents we looked at earlier, the frequency then was
    49        every two months of the performance review.  This is four
    50        months.  I thought there had been a misunderstanding in 
    51        that area, but perhaps not. 
    52 
    53        So, to answer the point then about the four months:  In the
    54        same way, the reason why we conduct this survey is in order
    55        to find out whether the policies that we have are operating
    56        and then where they are not.  That is where we find that
    57        they are not happening, in those restaurants which got a
    58        lower response which would be the representation of what we
    59        see here in summary.  That is where those Area Operations
    60        people would then go and look at the details of that and

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