Day 151 - 10 Jul 95 - Page 42


     
     1   Q.   What I am trying to get at is whether generally they kind
     2        of stick to one until they have learned that or whether
     3        every day they come in they go on a different station each
     4        time?
     5        A.  Again flexible for the individual concerned because
     6        some people are going to pick it up quicker than others,
     7        but the idea was as long as they were not nervous and
     8        feeling uncomfortable themselves, the person who was being
     9        trained, the new person, the idea was to stay on the
    10        station until they felt really comfortable perhaps to be
    11        left on their own for a while or to need maximum
    12        supervision, so we would keep the flexibility there so we
    13        did not constrain people to say: "3 days here, 3 days
    14        there".  There was a sort of framework in which everyone
    15        worked but certainly we tried to keep it flexible to the
    16        individual who was being trained.
    17
    18   Q.   I think it says somewhere that OCLs should not be carried
    19        out within 2 or 3 days within a person starting on a
    20        station.  Would that accord with your memory of the
    21        situation?
    22
    23   MR. ATKINSON:  Can we have the reference?
    24
    25   MR. JUSTICE BELL:  Why not ask what his recollection is about
    26        that, about how long?
    27
    28   MISS STEEL:  If he does not want to accept that, that is
    29        absolutely fine, I do not mind.  Why did you say you do not
    30        remember?
    31        A.  As I mentioned earlier on, I cannot relate to there
    32        being a sort of framework or policy.  There may well have
    33        been one but I cannot recollect that we had to do a number
    34        of OCLs beforehand.
    35
    36   Q.   If you could get pink volume 12, I think it is.  I am not
    37        sure, but it is the crew training programme.
    38
    39   MR. JUSTICE BELL:  Yes, the first tab in that, tab 11, that is
    40        an undated crew programme.
    41
    42   MISS STEEL:  If you turn to page 404, number 5, it says: "After
    43        a reasonable length of time, i.e. 2 days for fillet and
    44        pies, and 3 days for french fries, a management person must
    45        do an observation check-list on the crew member".  Do you
    46        recall this?
    47        A.  Not specifically, no.
    48
    49   Q.   But does that accord with the training practice that you
    50        were either implementing when you were a manager, or 
    51        ensuring it was implemented when you were an area 
    52        supervisor? 
    53        A.  I would say broadly I would agree the sort of
    54        reasonable length of time.  I think what I asked the
    55        managers to do was to be flexible, but perhaps after two
    56        days somebody was not -- they were perhaps very nervous of
    57        an area and rather than put pouring oil on burning water,
    58        so to speak, by giving them a failed OCL, it would be far
    59        better for a manager to perhaps give them a couple of days,
    60        work on the station, go to a different area, come back

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