Day 208 - 24 Jan 96 - Page 69
1 I think your percentages fall in the appropriate box as for
2 five pence or 10 pence. But you can raise the premium on
3 the crew and still be in the good percentage.
4
5 MR. MORRIS: McDonald's have very high standards.
6
7 MR. JUSTICE BELL: There we are. There are many paradoxes in
8 this case. £7,500 a year, and you seem to be quite happy
9 in your work; is that right?
10 A. Yes.
11
12 MS. STEEL: If you could turn to page 211 in volume 1. Have
13 you found it?
14 A. Am I looking for something to do with -----
15
16 Q. 211.
17 A. Rap sessions, is it?
18
19 Q. Yes, that is right. It says under "Alan Charlesworth,
20 First Assistant", the second sentence is: "Unwilling to
21 spend money on things that matter, e.g., maintenance and
22 repair." Do you remember that complaint about
23 Mr. Charlesworth?
24 A. Not really, because I did not go to the rap session.
25 So, no, I do not remember. I may have read it when it came
26 out but, no, I do not remember it at all.
27
28 Q. On page 249, under: "How well is the equipment and building
29 maintained", it says: "Cleanliness is good, but actually
30 fixing things is not good, especially in the back-up
31 areas." Would you accept that as a criticism of the store?
32 A. I am not really sure what was supposed to be wrong with
33 the back-up areas, to be honest. It says back area. I do
34 not really know -- it does not say what is specifically
35 wrong with the back-up area, so I cannot really say.
36 I think fixing things like the toasters which have been
37 broken here, but we get something back as soon as
38 possible. So I would say in that respect it is quite true,
39 but I am not sure what is wrong, supposed to be wrong with
40 the back-up areas. I cannot really say it was fixed or
41 what, really.
42
43 Q. If you turn to page 178 -- and I am trying to do this
44 quickly -- if you look at the scores, in particular, the
45 first three and the fifth, and then the First Aid list,
46 underneath that: "Supplies. No plasters, qualified First
47 Aiders list displayed", and there is nought out of 20 for
48 that. Do you see that?
49 A. Yes.
50
51 Q. The following page, the health and safety file, nought out
52 of 10. Do you see?
53 A. Yes.
54
55 Q. There are also complaints in the rap sessions that health
56 and safety is not taken seriously. Would you accept, from
57 looking at that, that health and safety is not put as a
58 number 1 priority?
59 A. I do not know. Health and safety is in respect of
60 looking after crew. I would say, yes, it is, like -- if
