Day 150 - 07 Jul 95 - Page 33
1 Q. Does that apply all the more to a Market Manager?
2 A. Absolutely. As you go up in that operations hierarchy.
3
4 Q. And as Regional Manager?
5 A. Yes, you have more restaurants under your
6 responsibility, so it becomes a less frequent occurrence to
7 visit a restaurant.
8
9 Q. So when the Senior Supervisor, for example, is coming, was
10 notice given?
11 A. Yes.
12
13 Q. To you?
14 A. Yes.
15
16 Q. I do not know whether you said this, but where would the
17 Senior Supervisor be coming from, geographically speaking?
18 A. Well ----
19
20 Q. For Colchester?
21 A. Depending on where they lived, no. I mean, he did not
22 live in Colchester, but I think at the time my Senior
23 Supervisor lived in the sort of Milton Keynes area.
24
25 Q. So he was not right on top of the store?
26 A. No. But the idea was, was that part of that process or
27 part of my training process, perhaps, is to work alongside
28 the subordinate, so to speak. So he would specifically
29 come and plan a time with me and my schedule; say, "I will
30 come down next June", or whatever it is or whenever the
31 time was, so that I am available and not on holiday or on a
32 day off, or whatever.
33
34 MR. JUSTICE BELL: I was going to ask, would anyone from Senior
35 Supervisor upwards visit a restaurant which was yours as
36 Area Supervisor without you being there? Were there
37 situations where they came without telling you or, indeed,
38 arranged it with the Manager without telling you?
39 A. No. They would not arrange it with the Manager without
40 telling me. I can probably remember a couple of instances
41 whereby on their way into London, for example, because we
42 are down the A12 there, that they may well pop into the
43 restaurant, but they would never spend a whole day or half
44 a day in the restaurant without letting me know so that
45 I could be around there to hear what they have to say about
46 the restaurant.
47
48 Q. So if it was a visit of which the manager would know, so,
49 for instance, that he might (human nature being what it is)
50 want the restaurant to look its best.
51 A. Sure.
52
53 Q. You would always know if he knew?
54 A. I would probably tell him.
55
56 Q. Right, and you would actually be there on the visit, would
57 you?
58 A. Yes.
59
60 MR. ATKINSON: The notice that you had received of that sort of
