Day 137 - 19 Jun 95 - Page 56


     
     1        problems develop, and you need to make sure that your
     2        people are properly motivated and given an opportunity to
     3        succeed and achieve their aspirations.
     4
     5   Q.   I take it unions have made charges of unfair labour or
     6        election practices against the Corporation and its
     7        owner/operators over time?
     8        A.  Yes, yes, they have.
     9
    10   Q.   Yes, they have.  Has the NLRB ever found any of those
    11        charges proved after a contested adjudication?
    12        A.  No, sir.
    13
    14   Q.   What, in all the 21 years that you have been working in
    15        your position or below?
    16        A.  That is correct.  Also, I might add there have not been
    17        that many situations.
    18
    19   Q.   We are going to look at a handful in a moment.  When we
    20        have done that, I will ask you if you can think of any
    21        others.  I say "in a moment", probably tomorrow.
    22        A.  OK.
    23
    24   Q.   Before we go on to the Company's attitude to unions
    25        generally, can I ask you to look at a part of the
    26        Operation's Training Manual which is volume X of the pink
    27        files which you may not have there?
    28        A.  Volume X?
    29
    30   Q.   Yes.  It is all one document.
    31        A.  Yes, I have it.
    32
    33   Q.   There are no tabs in it.  Can you turn to page 104, please?
    34        A.  That is the printed number at the bottom?
    35
    36   Q.   No, not the printed one, the stamped one?
    37        A.  The stamped one, I am sorry.  Yes, 104?
    38
    39   Q.   104.  This is a questionnaire for the Crew Opinion Survey?
    40        A.  Yes.
    41
    42   Q.   Then there is a specimen response, I think a makeup, on the
    43        following page, 105.  Do you see that?
    44        A.  Yes.
    45
    46   Q.   Headed:  "Any store USA"?
    47        A.  Yes.
    48
    49   Q.   Then there is what the store does with the results on the
    50        next page.  On page 107 there is a specimen notice about 
    51        the results.  Do you see that? 
    52        A.  Yes, I do. 
    53
    54   Q.   My question is this, Mr. Stein:  Ms. Mead told us (and has
    55        shown us) that in this country the results of these Crew
    56        Opinion Surveys are collated nationally?
    57        A.  Yes.
    58
    59   Q.   Does that happen in the United States?
    60        A.  Yes, but I need to inform you that in the United States

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