Day 137 - 19 Jun 95 - Page 56
1 problems develop, and you need to make sure that your
2 people are properly motivated and given an opportunity to
3 succeed and achieve their aspirations.
4
5 Q. I take it unions have made charges of unfair labour or
6 election practices against the Corporation and its
7 owner/operators over time?
8 A. Yes, yes, they have.
9
10 Q. Yes, they have. Has the NLRB ever found any of those
11 charges proved after a contested adjudication?
12 A. No, sir.
13
14 Q. What, in all the 21 years that you have been working in
15 your position or below?
16 A. That is correct. Also, I might add there have not been
17 that many situations.
18
19 Q. We are going to look at a handful in a moment. When we
20 have done that, I will ask you if you can think of any
21 others. I say "in a moment", probably tomorrow.
22 A. OK.
23
24 Q. Before we go on to the Company's attitude to unions
25 generally, can I ask you to look at a part of the
26 Operation's Training Manual which is volume X of the pink
27 files which you may not have there?
28 A. Volume X?
29
30 Q. Yes. It is all one document.
31 A. Yes, I have it.
32
33 Q. There are no tabs in it. Can you turn to page 104, please?
34 A. That is the printed number at the bottom?
35
36 Q. No, not the printed one, the stamped one?
37 A. The stamped one, I am sorry. Yes, 104?
38
39 Q. 104. This is a questionnaire for the Crew Opinion Survey?
40 A. Yes.
41
42 Q. Then there is a specimen response, I think a makeup, on the
43 following page, 105. Do you see that?
44 A. Yes.
45
46 Q. Headed: "Any store USA"?
47 A. Yes.
48
49 Q. Then there is what the store does with the results on the
50 next page. On page 107 there is a specimen notice about
51 the results. Do you see that?
52 A. Yes, I do.
53
54 Q. My question is this, Mr. Stein: Ms. Mead told us (and has
55 shown us) that in this country the results of these Crew
56 Opinion Surveys are collated nationally?
57 A. Yes.
58
59 Q. Does that happen in the United States?
60 A. Yes, but I need to inform you that in the United States
