Day 074 - 16 Jan 95 - Page 68
1 collected after that.
2
3 Q. That was because of the things like leakage from the
4 in-store bins when they were being dragged out to the -----
5 A. There are all sorts of reasons because there are lots
6 of pigeons as well so in that Royal Avenue you see all the
7 time so it gets a mucky.
8
9 MR. MORRIS: You said environment/index.html">litter collection was top priority?
10 A. Yes.
11
12 Q. Does that mean of the scale of the things that are
13 priorities in the restaurant it was No. 1?
14 A. It is a top priority as much as it is hygiene in the
15 restaurant because it depends that outside and inside, you
16 know, what level you are talking about, but it is like
17 quality, service, cleanliness -- as much as that thing is
18 important, outside environment/index.html">litter is equally important.
19
20 Q. So it is not the top priority then?
21 A. Well, all these things are at the same level, the one
22 which I suggested, because I am not going to mark down the
23 hygiene of the restaurant for environment/index.html">litter and, similarly, vice
24 versa, that you would not care about environment/index.html">litter.
25
26 Q. So when you say it is a top priority you mean in terms of
27 it is of equal status as to all the others on the OCL check
28 list -- they are all priorities?
29 A. Well, priority-wise on that one it is only dining area
30 OCL. This is only a dining area OCL. There are other OCLs
31 too which includes hygiene, counter procedures, quality,
32 quality-wise, cooking procedure-wise.
33
34 Q. When you said it is top priority I got the impression -----
35
36 MR. JUSTICE BELL: Mr. Morris, does it really matter? For
37 better or worse, what he said is that it is important.
38
39 MR. MORRIS: It is important.
40
41 MR. JUSTICE BELL: Yes, whether it is a top priority, the top
42 priority, may not matter but that is the effect of what he
43 says.
44
45 MR. MORRIS: But during busy periods or extremely busy periods,
46 environment/index.html">litter patrols can get missed out, you said, yes?
47 A. No, I did not say that, that during -- I said there
48 have been occasion when it has happened, that all of a
49 sudden that there is a rush, a sudden rush; in that way, on
50 those kinds of occasions, things have been missed out or
51 delayed, but otherwise we have enough staff in the
52 restaurant.
53
54 Q. So it is not as important as serving the customers? For
55 example, if you have lot of customers that takes priority?
56 A. No, it is not that it takes priority because here you
57 are judging a very short time-scale of 10, 15 minutes or
58 five minutes or seven minutes with the whole operation of
59 environment/index.html">litter patrol. That is not the case because what I am
60 suggesting is sometimes it might go from 30 to 40 minutes.
