Day 137 - 19 Jun 95 - Page 26
1
2 Q. If you look at Minorities, a different picture emerges,
3 here, as with the Managers but perhaps not quite so
4 strikingly, McDonald's outscores the national percentage,
5 41.2 per cent against 32.5 per cent?
6 A. Yes, we do.
7
8 Q. Looking at those figures, both for Service Workers and for
9 Officials and Managers, that is to say, salaried people,
10 from your point of view, as somebody who has a
11 responsibility for and an interest in non-discrimination
12 and affirmative action, how do those figures strike you, so
13 far as McDonald's is concerned?
14 A. I am -- not to pat ourselves on the back, but I am --
15 they are outstanding figures all the way around; first of
16 all, with regard to the opportunities that we provide to
17 people coming in at the Service Worker level, to have the
18 opportunities of our training programmes, our development
19 programmes; the fact that we really reach out to the
20 minority community especially, and women, and bring in the
21 people that we do, I think fulfils the spirit and the
22 effort that I think I have described earlier.
23
24 Then what happens within our organisation is we developed
25 that foreign (?) system from our crew people, and it takes
26 a period of time to keep improving the numbers, and if you
27 were to look at the early 70s compared to now ------
28
29 Q. I was going to ask you that. Can you tell us, are these
30 figures in 1990, which is perhaps a convenient mid point,
31 an improvement, the same or worse than what they might have
32 been in, let us say, 1980 or something like that?
33 A. Oh, a significant improvement.
34
35 Q. Are they better than they were in 85, do you think?
36 A. Oh, absolutely; no question about it.
37
38 Q. How good are they at the moment, 1995?
39 A. I think that out 95 would definitely be better as far
40 as at the higher levels at the managerial levels, because
41 the effort, really, is to be able to develop -- we develop
42 our people for most part from within the organisation. We
43 are not folks who go out and do a lot of external
44 hiring -----
45
46 Q. I am sorry to interrupt you. Do you have a figure in your
47 head for the number of salaried staff that started life at
48 McDonald's as crew?
49 A. Oh, sure. I would have a couple of different figures.
50
51 Q. If you would give them?
52 A. OK. The percentage of store management -- these are
53 our Store Managers -- that would have started as crew is 70
54 per cent; the number of middle of Operations management
55 would be 50 per cent, approximately 50 per cent, and above
56 that would similarly be around 50 per cent.
57
58 Q. I want to ask you a word, please, about licensees who are
59 not, I take it, included in these figures?
60 A. Yes.
