Day 204 - 15 Jan 96 - Page 20


     
     1   Q.   Well, they are talking about problems.  You must have had
     2        some problems?
     3        A.  To be set a goal and objective is not just because it
     4        is a problem; it is to better yourself and to improve the
     5        whole smooth operation.  It might have been to just
     6        actually attack the deficiencies in the restaurant.
     7
     8   Q.   But these are grades that you would be expected to get;
     9        yes?
    10        A.  And I did.  I had a full field the following year,
    11        I believe.  I got two As and a B, which the Ops Manager was
    12        very happy with.
    13
    14   Q.   If we can go to the Mark Davis performance reviews.  Again,
    15        I am not sure if they are behind Mark Davis or if they are
    16        in a separate file.
    17
    18   MR. JUSTICE BELL:  If you turn back to divider 33 in the same
    19        bundle, please, Mr. Harney.  After Mr. Davis' statement,
    20        there are a number of performance reviews which have
    21        numbers stamped at the bottom of the page.
    22
    23   MR. MORRIS:  Page 14, yes?
    24        A.  Yes.
    25
    26   Q.   This is before you were at Clacton.  I think it is 1988.
    27        Yes, it is.  November 1988, Clacton achieved quality,
    28        C grade, service B, and cleanliness B, while Colchester
    29        achieved B, A, B for the same; yes?
    30        A.  That is what it says, yes.
    31
    32   Q.   Just note that; yes?
    33        A.  OK.
    34
    35   Q.   It says at the end of that first paragraph on that
    36        page: "You must redress Clacton on their quality within
    37        30 days."  We then just note that.  If we go to page 9,
    38        yes, in the middle there is a little chart there and it
    39        says crew numbers, 1st April 89, for Clacton there were
    40        48.  The target by 7.89 was 80; is that correct, yes?
    41        A.  I see that, yes.
    42
    43   Q.   This is in March 89.  If we then turn to page 5, yes, the
    44        chart at the top has:  "Clacton crew numbers, 1489, 48,
    45        target set 80, crew numbers 9989, 60", was what you
    46        achieved.  This is one with you, is it not, as Manager?
    47        A.  As my first few months as Manager, yes.
    48
    49   Q.   Yes.
    50        A.  Over the summer period, yes. 
    51 
    52   Q.   So you had failed to reach the target, had you not? 
    53        A.  The target, yes, the target set by Mark Davis and
    54        myself and John Atherton was not achieved but, as a
    55        Manager, I was -- I took the responsibility and decision to
    56        actually crew my numbers to 60.  The productivity of the
    57        staff were exceptional, and so the numbers of 80 were not
    58        necessary.  It is no good having 80 crew if you cannot give
    59        them any hours.  That is a pure business decision and it
    60        was taken by me.

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