Day 259 - 10 Jun 96 - Page 54


     
     1        many variables?
     2        A.  I cannot say how long he spent on it.  It was his job.
     3        He did what he had to do.
     4
     5   Q.   He would have talked to someone else about that, anyway?
     6        A.  He may have spoken to me as well.
     7
     8   MS. STEEL:   You say he may have.  You cannot remember any
     9        specific occasion, then?
    10        A.  He always spoke to me on all of his visits.
    11
    12   MR. JUSTICE BELL: That is about the fifth time we have had
    13        that.  There is really no need to ask the same question so
    14        many times.
    15
    16   MR. MORRIS:  Were there any company records of the anomalies,
    17        complaints, irregularities, national statistics that
    18        arrived in your office, some kind of statistical records
    19        were kept to say:  "We have had 437 complaints this year
    20        from employees about this, this and this"?
    21        A.  We certainly did not have that number of complaints to
    22        even warrant statistics being kept.
    23
    24   Q.   Even if it was only 37?
    25        A.  Even if was half a dozen in a year, they were put right
    26        within the next pay run, so it did not warrant keeping
    27        statistics on them.
    28
    29   Q.   So the human error that seems to appear in every other
    30        company in the world does not seem to apply to McDonald's?
    31        A.  Certainly, any company that I have worked for since
    32        does not keep statistical evidence of complaints from
    33        employees about miscalculation of their wages.  I have
    34        never come across that, thankfully.
    35
    36   Q.   Have you ever come across any company that does not pay
    37        overtime rates?
    38
    39   MR. JUSTICE BELL:  Well -----
    40
    41   THE WITNESS:  I do not think that is relevant.
    42
    43   MR. JUSTICE BELL: You really cannot ask questions like that of
    44        this witness. It does not matter, anyway, with respect to
    45        Mrs. Pearce, what she thinks.
    46
    47   MR. MORRIS:  McDonald's did not have any records of complaints
    48        that they could have shown Mr. Mills?
    49        A.  Mr. Mills came to us to investigate.  We did not go to
    50        him to ask him about something that perhaps a crew member 
    51        had complained about, because I have explained to you 
    52        before the procedure was, if a crew member was unhappy 
    53        about something, he would go to his immediate superior who
    54        would have then put it right.
    55
    56   Q.   Mr. Mills did not have statistics to check?
    57        A.  No.
    58
    59   MR. MORRIS: Right.  OK.
    60

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