Day 118 - 01 May 95 - Page 74


     
     1        I was often invited by -----
     2
     3   MR. JUSTICE BELL:  How productive is this going to be?  The case
     4        of anything where there may be a risk of something going
     5        wrong, surely someone has to make an assessment of whether
     6        there is a risk and how great it is and, therefore, what
     7        degree of supervision is required and how high that goes up
     8        the chain of management.  I would invite you not to make a
     9        general exploration.  You have asked your question on
    10        this.  It follows what from Mr. Nicholson has said that he
    11        did not think it required him to check on whether the law
    12        in relation to 15-year olds was being observed.
    13
    14   MR. MORRIS:  Are there any examples in that period, say 1989/90,
    15        when you thought you were required because of illegalities
    16        or because a particular manager did not get on with the
    17        supervisor, were there reasons where you had to visit?
    18        A.  1989/90.
    19
    20   Q.   Or would you just make general visits when you were going
    21        around?
    22        A.  I mean, there were certain stores, there was a store
    23        that someone said they had cut their face on a piece of
    24        glass; it was a franchise store and they chewed on a piece
    25        of glass and cut their lip.  The glass was supposed to have
    26        been in a cheeseburger.  It was a franchise store.  It was
    27        a security matter.  I went up and dealt with it personally
    28        because the franchisee asked me to.  I would have dealt
    29        with that one.
    30
    31   Q.   As head of security?  It was a security matter?
    32        A.  It was a security matter.  It was also a franchise
    33        store and I was responsible for franchised stores.  He
    34        particularly asked me to come up and see him and I did.  If
    35        someone particularly asks me to go I go, unless there is a
    36        good reason for me not to go but I try.
    37
    38   Q.   Can I ask you something a little bit off the subject but
    39        maybe to finish off with.  You were Head of Personnel and
    40        you said you were concerned with welfare?
    41        A.  Yes.
    42
    43   Q.   --- of staff, is that correct?
    44        A.  Yes.
    45
    46   Q.   And that you had brought some of your experience in the
    47        Metropolitan Police into McDonald's as regards employee
    48        welfare.  Is that correct?  It is not a trick question.
    49        A.  No, I know.  I think I was asked, did my training in
    50        the Metropolitan Police, my position in the Metropolitan 
    51        Police, enable me to perform this function and I said 
    52        "yes". 
    53
    54   Q.   Does McDonald's take a concern about their staff welfare in
    55        terms of, say, for example, staff inevitably are going to
    56        have problems with family credit or housing benefit or
    57        things like that, does McDonald's advise staff of their
    58        rights?
    59        A.  Oh, yes, we would give that kind of advice to staff.
    60        If they had problems with something at all or anything of

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