Day 166 - 28 Sep 95 - Page 67


     
     1
     2   Q.   Both, total?
     3        A.  Two or three.  They would leave at various times.  For
     4        instance, I said earlier, you have got the breakfast
     5        Manager might go at 2 o'clock.
     6
     7   Q.   Right, but on average it was two or three that would be on
     8        duty at any given hour?
     9        A.  I had 17, I recall about 17, people to schedule on what
    10        I call the management schedule.  Whether or not they were,
    11        like, all salaried managers or all floor managers, there
    12        would be a lot of us at times, a lot when necessary.
    13
    14   Q.   But, generally, it was two or three; is that what you are
    15        saying?
    16
    17   MR. JUSTICE BELL:  Was there a "generally"?
    18        A.  There is no written thing for me to follow or anything.
    19
    20   Q.   It seems to me that at the moment the picture I get is
    21        that, entirely consistently with McDonald's policy (with a
    22        very small P) with regard to scheduling, you try to match
    23        the number of crew working at any given time with the
    24        amount of custom you expected?
    25        A.  That is right.
    26
    27   Q.   Presumably, the number of managers and floor managers was
    28        related to some extent to the number of crew who were
    29        working.  I suppose you have a minimum because you have a
    30        minimum number of areas, whether they are busy or not,
    31        where you may only need a floor manager at least.  But did
    32        the number of managers vary with the number of crew to some
    33        extent?
    34        A.  At weekends, on Sundays and Saturdays, you would have
    35        many more working than during the week.  I would probably
    36        have two or three working on the nights as well.  Having
    37        like 17 people available to schedule, days off included
    38        courses to go on, holidays, you know.  You are able to put
    39        the right -- the managers in to manage the restaurant.
    40
    41   MS. STEEL:   So at weekends and holiday there might be five or
    42        six on at a time?
    43        A.  Yes.
    44
    45   Q.   Yes?
    46        A.  Maybe have part-time managers, floor managers working
    47        for me as well.
    48
    49   Q.   On top of that?
    50        A.  They also made up -- you know, during the summer 
    51        holidays they would be doing more hours. 
    52 
    53   Q.   I was not clear what you said actually.  You said, yes, to
    54        there might be five or six at a time, weekends and
    55        holiday.  Then you said:  "Part-time floor managers working
    56        for me as well".  So what I am asking was, when you said
    57        the part-time floor managers working for you as well, was
    58        that on top of the five or six?
    59        A.  No.
    60

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