Day 155 - 14 Jul 95 - Page 44
1 that, would they?
2 A. Yes, in some cases, yes, but some individuals, whether
3 it is was announced or unannounced, still achieved the same
4 standards.
5
6 Q. I am just trying to see if it is -----
7
8 MR. JUSTICE BELL: I do not think you need pursue it any
9 further. I can see that if a restaurant is top notched it
10 may be as good or just about as good when it is
11 unannounced. What I would have thought might be most
12 significant is if there is a significant disparity between
13 unannounced and announced, then you can probably work out
14 for yourself that, save when the Manager knows you are
15 coming, things are not too hot in the store. I mean, this
16 is all common sense, is it not, nothing to do with
17 McDonald's procedures; it is just a fact of life.
18
19 MR. MORRIS: But did you have a significant disparity between
20 the announced and unannounced audits at your store?
21 A. No.
22
23 Q. There was some disparity, was there?
24 A. Very minimal.
25
26 Q. Minimal?
27 A. Yes.
28
29 MR. JUSTICE BELL: Try to concentrate on the things which are
30 particularly relevant to Mr. Giardina. We have had a lot
31 of people talking about general McDonald's practices. We
32 really are now getting on to witnesses who have something
33 to say about particular incidents or allegations which were
34 made. It is fair enough for you to make some points about
35 the general run of things, but a time has to come when it
36 is not helpful, even to your own case, to go over them
37 again with every witness as they stick their head above the
38 parapet.
39
40 MR. MORRIS: The last point on this subject, you were actually
41 cleaning up yourself because you knew that the Area
42 Supervisor was coming, is what you said, yes?
43 A. Not "cleaning up" in maybe the sense I think you are
44 talking about. I saw a piece of environment/index.html">litter on the table.
45 I put it in the bin.
46
47 Q. But you said that because you knew the Area Supervisor was
48 coming?
49 A. Also because I am good at housekeeping. That is what
50 I would normally do anyway.
51
52 Q. The point is, Mr. Giardina, that you called the Area
53 Supervisor down for an unannounced visit because of the
54 union leaflets.
55
56 MR. RAMPTON: My Lord -----
57
58 MR. JUSTICE BELL: That is a contradiction in terms, is it not,
59 calling someone down for an unannounced visit?
60
