Day 131 - 06 Jun 95 - Page 69
1 company and the importance of good communication in the
2 organisation. Its application had resulted in a conflict
3 between operational requirements and safety where the need
4 to get the product to the customer and to maximise sales in
5 competition with other stores had taken precedence." How
6 does hustle ---
7 A. What reference is that, please, Mr. Morris? What page
8 is it?
9
10 Q. -- precedence over safety, over employees' safety.
11 A. I am sorry.
12
13 MR. JUSTICE BELL: All you are being asked for is the page so
14 that Mr. Purslow can look at it himself.
15
16 MR. MORRIS: 829, I am sorry.
17 A. Sorry.
18
19 Q. There is a whole section on hustle. We will not go into
20 detail.
21
22 MR. JUSTICE BELL: What I would like you to put is again a
23 specific example. You may be coming to it because it may
24 be in the middle of that page, but if I might suggest to
25 you, I can see what Mr. Purslow means by "pouring", by his
26 answer so far as pouring is concerned. If a grill top is
27 made to take, let us just say, 12 patties at a time, unless
28 you are positively suggesting that someone is put to
29 operate two grills at the same time because of
30 under-staffing, I can understand Mr. Purslow's answer to
31 that.
32
33 So, if you have any other examples, and you may be coming
34 to one with hustle, looking at the middle of the page you
35 are referring to, I think you should put them so that I can
36 understand what you are getting at, so that if you put an
37 argument to me after all the evidence, that if you do such
38 and such more quickly there is a greater risk, we will have
39 actually had some evidence on it.
40
41 MR. MORRIS: Just to clarify what the question is on the pouring
42 of the oil, for example, if you pour it at speed so that it
43 comes out at a greater amount at any one time, there is a
44 possibility it is going to slop over the edge of the bin
45 and splash on to people's shoes. So that is an occasion
46 where if you are working under pressure you may be more
47 careless than if you have plenty of time?
48 A. I say again -----
49
50 Q. You would accept that, would you?
51 A. No, no. I say again that it takes no longer to pour
52 oil in a proper method than to pry to pour it quickly by
53 your words because it does not work like that. You have a
54 container and you empty it. Now, unless you are actually
55 going to tip it upside-down on the floor, you are not going
56 to empty it any quicker. You have to pour it at a rate
57 into a bin. I am sorry.
58
59 Q. And splashes over the side is because you are under
60 pressure to get the job ------
