Day 155 - 14 Jul 95 - Page 65
1
2 MR. MORRIS: When Mr. Magee says, and Mr. Rampton asked you
3 about this, that the five star people have lousy wages as
4 well as him, presumably, and yet they managed to treat the
5 people below them as badly as they were treated themselves,
6 it is a management tactic, is it not, to substitute
7 improvements in wages or conditions with giving people
8 power over people.
9 A. No, that is not true.
10
11 Q. That is why McDonald's has such a complex hierarchy
12 compared to other jobs?
13 A. I cannot speak for McDonald's; I am speaking for
14 myself.
15
16 Q. You may have low wages but at least you can boss someone
17 else around, a kind of way of dealing with in-store
18 conditions?
19 A. That is not true.
20
21 Q. About Mr. Magee feeling that he was not paid for the hours
22 he worked, and not being able to believe the clock cards
23 tallying, is this something you have come across at
24 McDonald's?
25 A. Only when crew members have forgotten to clock out.
26
27 Q. Does that happen a lot?
28 A. Not very often. I think it is in their own interests
29 to clock out. I think quite a few people were aware of
30 every minute and every hour they worked, so it was not
31 really a problem at all.
32
33 Q. So we are talking about 99 per cent of the time people are
34 clocking out properly?
35 A. Sorry, say that again?
36
37 Q. 99 per cent of the time people will clock out at the
38 correct times?
39 A. That is correct, yes.
40
41 Q. Is that something that people have said to you, crew
42 members have said to you, over the years or at rap
43 sessions, "I am not getting paid for all the hours
44 I work"?
45 A. As I stated before, it is a very rare case. Now it is
46 computerised and even in those days, it was all with clock
47 machines.
48
49 Q. Now there would be even less confusion than there might
50 have been in the mid 80s or late 80s?
51 A. There should be no confusion at all apart from when
52 there is either a computer error or a crew member has
53 forgotten to clock in or out for break or forgot clock out
54 to go home and then went home.
55
56 Q. If people were concerned about that kind of thing, would
57 they bring it up at a rap session? Would that be the sort
58 of thing that would come out of a rap session?
59 A. Only if it was a persistent problem but 99.9 times out
60 of 100 you would get the crew member come up to the Manager
