Day 259 - 10 Jun 96 - Page 37


     
     1        hour's overtime has been missed off here", so they would
     2        address it to the Store Manager and then, in turn, the
     3        Store Manager would come back and say -- you have to
     4        remember, at that time it was very much a manual operation.
     5        It has gone on leaps and bounds since I left; it is now
     6        done automatically by computer.  But human error --
     7        sometimes you can, if you operating a manual transfer of
     8        hours from a clock card on to a time sheet to come to Head
     9        Office, you could be excused for missing an hour off
    10        somewhere along the line; and that would have been put
    11        right on the next payroll, if not before.
    12
    13   Q.   But you do not know that, do you?
    14        A.  What do I not know?
    15
    16   Q.   You do not know that it has been put right?
    17        A.  Yes, because I was in charge of the people that were
    18        putting it right in the department.
    19
    20   Q.   I thought you said it was done at store level, it was put
    21        right?
    22        A.  Would have been added on for the next pay run.
    23
    24   Q.   You do not know that, do you?
    25        A.  Yes, I do, because we had a comments column on the time
    26        sheets which were sent from the restaurant to us at the
    27        wages office, and the Store Manager would indicate that the
    28        hours that had been missed off were appertaining to a
    29        previous payroll or a payroll period.  They were
    30        fortnightly paid.
    31
    32   MS. STEEL:   So, just to clarify, the position was that this
    33        would have all have to be noticed by the crew member first
    34        to make a complaint about it; that was how the process was
    35        initiated of any corrections that were being made, it would
    36        be after a crew member had noticed it and brought it to the
    37        attention of their supervisor?
    38        A.  How else would an error in your pay be detected, until
    39        you report it?
    40
    41   Q.   That is what I am asking you?
    42        A.  That is right.
    43
    44   Q.   That was the way it was discovered: if a crew member made a
    45        complaint, they had to notice it first?
    46        A.  Who else would notice it?
    47
    48   MR. JUSTICE BELL:  Do not -- it is pretty obvious that is the
    49        situation.
    50 
    51   MR. MORRIS:  If somebody failed to keep a proper record of the 
    52        hours worked, that would affect your department, would it 
    53        not?  That comes under your remit, that people have to keep
    54        proper record; otherwise you will not be able to know how
    55        much people were entitled to?
    56        A.  That is right.
    57
    58   Q.   You cannot remember a single occasion when it was found
    59        that improper records had been kept?
    60        A.  Not improper records, no.  What I do remember is that

Prev Next Index