Day 167 - 02 Oct 95 - Page 17
1 A. The manuals?
2
3 Q. Yes.
4 A. They are sometimes referred to, yes.
5
6 Q. Right. Sometimes the Managers on the courses would have to
7 read sections and perhaps answer questions about them?
8 A. Not necessarily read the sections while they were on
9 the course, but in preparation for a course they might have
10 to read sections of the manual.
11
12 Q. Does that mean that each Manager would be given a copy of
13 the training manual?
14 A. Each restaurant is given a copy.
15
16 Q. So when the Managers come to Hamburger University, if they
17 want a copy they have to bring the store's copy with them,
18 do they?
19 A. When they -- when it is being brought up to date, they
20 bring the old copy in to Hamburger University and it is
21 signed for and signed out for the new one, so one store --
22 each store has one manual.
23
24 Q. Right. But does the University have manuals as well, have
25 copies of the manual as well?
26 A. Yes.
27
28 Q. Yes.
29
30 MR. JUSTICE BELL: So when it is brought up to date they bring
31 the whole manual in and they are given a whole new manual?
32 A. That is right.
33
34 Q. With such changes as have been carried out. Do you want to
35 ask any more about the exact form it takes because if you
36 do not I will, but you can if you wish.
37
38 MS. STEEL: You can ask if you want.
39
40 MR. JUSTICE BELL: Yes. You say it is a binder with books in
41 it. What do you mean by that?
42 A. It is just a loose-leaf binder with different sections,
43 basically are small books on each particular subject, for
44 example, meat integrity, personnel, marketing, things like
45 that.
46
47 MS. STEEL: Would security be a separate book?
48 A. Security would be a section as well.
49
50 Q. Right.
51 A. This is in its present format.
52
53 MR. JUSTICE BELL: This is?
54 A. The present format of it.
55
56 MS. STEEL: How long has it been in that format?
57 A. A number of years.
58
59 Q. Right. Are you also responsible for teaching about the
60 personnel policies and procedures manual or were you,
