Day 086 - 09 Feb 95 - Page 70
1 any other health and safety hazard.
2
3 Q. But in terms of day-to-day accidents, things like people
4 burning themselves on the hot plate are going to be far
5 more frequently than people catching fire or the restaurant
6 going up in smoke?
7 A. They are, but the consequences of the latter happening
8 are much more severe than a small burn.
9
10 Q. But people can get very severe burns, can they not, from
11 slipping and falling and putting their hands on the grill
12 or something like that?
13 A. Yes, they can by doing that.
14
15 Q. Is there anything in these about not running?
16 A. I do not think you will see anything that specifically
17 says "do not run".
18
19 Q. You said yesterday that by the definition people do not run
20 in the stores, but they do move very quickly, do not they?
21 A. I was given assistance yesterday on the definition of
22 "running" and by that definition -----
23
24 MR. JUSTICE BELL: It was really what I saw as running so that I
25 could I understand just what you were talking about.
26 A. That is right. So, I accept that people move quickly
27 in McDonald's.
28
29 MS. STEEL: Very quickly, though?
30 A. No. On occasions they may do, but the majority of our
31 business is in quiet restaurants in the suburbs with few
32 customers coming through them. There is no need to move
33 particularly quickly to serve customers effectively.
34
35 Q. There is nothing in these observation check lists about
36 doing things at a steady speed and carefully making sure
37 that you are not going to ----
38 A. To answer effectively, I think I would probably have to
39 look through them all.
40
41 Q. You do not know then? I mean, this is part of your area of
42 responsibility, is it not, this is part of what is used for
43 training purposes?
44 A. We use this for training purposes, yes.
45
46 Q. But you do not recall anything like that being in the -----
47 A. It gives advice on how quickly people should move.
48
49 Q. Yes.
50 A. Other than our hustle.
51
52 Q. Other than the hustle. The hustle, of course, is to move
53 at speed?
54 A. No. We went through that yesterday and that was not
55 the definition of hustle.
56
57 Q. As it happens, perhaps would you like to turn to page 306
58 of the yellow VII? It is in tab F. It is behind
59 Mr. Wignall's statements.
60 A. This is page 245?
