Day 150 - 07 Jul 95 - Page 55
1 Q. Just while we are on that, are the managers shown videos as
2 part of their training?
3 A. I do not believe they are, no. I do not recall using
4 videos myself for the training of managers. Generally,
5 I think, certainly in the classes I attended as an
6 Assistant Manager, on paper work, on equipment, those were
7 the two sort of major training courses, they were all
8 practical use of equipment, dismantle, trouble-shooting,
9 and so on and so forth, and certainly the completion of
10 paper work, records, when I learnt the job as an Assistant
11 Manager, and I doubt if it would have been very much
12 different when I was training my managers a couple of years
13 later.
14
15 Q. What about things like floor control and things like that?
16 A. Floor control, I do not believe at the time we had any
17 videos to teach floor control. That would be very much
18 based on one's experience of one-to-one training with the
19 Manager, just in terms of how I learnt to run an efficient
20 shift, and how to use the skills of people and at the same
21 time complete training, complete performance reviews, and
22 the whole idea of time planning one's day, week and month.
23
24 Q. Were you just doing part of the training? Did staff have
25 to go to Hamburger University in London to complete the
26 training?
27 A. Yes, the Assistant Managers. Mine was more of a
28 preparatory, supplementary, if you like, part of their
29 training. What I did did not cancel out the need for them
30 to go on formal courses, so to speak. So they would still
31 go to -- primarily they went to Birmingham for their
32 courses, although it does seem that obviously crazy that we
33 are closer to London, but we went to Birmingham for the
34 majority of those courses.
35
36 Q. I think it might be useful if you get your statement.
37
38 MR. JUSTICE BELL: It is yellow X. You see behind you, there it
39 is, and tab 34, divider 34, towards the back.
40
41 MS. STEEL: Have you got page 226?
42 A. Yes, the first page?
43
44 Q. Yes, that is right.
45 A. Yes.
46
47 Q. Halfway through the second paragraph it says: "Further,
48 Simon was a Floor Manager", that is Simon Gidney, "was a
49 Floor Manager who undertook many of the tasks that a normal
50 Second Assistant Manager would perform. I was worried that
51 the Floor Managers were undermining the authority of the
52 Assistant Managers in the restaurant and were not
53 concentrating on their principal role of managing a
54 particular area within the store."
55
56 So, while Simon was a Floor Manager, and he was undertaking
57 the tasks of a Second Assistant Manager, as a Floor
58 Manager, he would be on hourly pay; is that right?
59 A. That is right, he was.
60
