Day 003 - 30 Jun 94 - Page 24
1 and hygiene goals and objectives setting and
accomplishment review, are elements which held them in
2 very good stead as they went forward looking for a job.
3 Equally, I can speak from my own personal experience on
this: I had, I guess, the misfortune many years ago to
4 sit opposite an interviewer. The man said to me:
"Mr. Preston, tell me about your experience. Do you have
5 any?" I was a young 16 year old and I had to say: "I am
sorry, sir, I do not have any." He said: "Well, then
6 I cannot offer you a job". He said: "I really don't care
what you had for experience, but I wanted you to have
7 something".
8 McDonald's fills that void in society, I think. I rather
vowed many years ago I would not want that ever to be said
9 about me. I would want to give opportunity.
10 Q. I understand. People who join the restaurant at the
lowest level get paid, presumably, the lowest wage?
11 A. Usually.
12 Q. How soon can they expect an increase in their wages?
A. In the British company normally there is a 21-day
13 probationary period. After that their performance is
reviewed, evaluated and it would not be uncommon to have
14 an increase in pay.
15 Q. How rapidly can pay increases increment, as it were, one
on other another during a person's time at he early stages
16 of his career?
A. In an hourly paid standpoint the members of staff are
17 reviewed twice a year minimum.
18 Q. Does the amount you are paid depend on the length of
service or does it depend on performance or a combination?
19 A. It is primarily ability. Most people have seen the
little badges our crew wear, be they green, yellow or
20 white, with a series of stars. The colours change as they
move from probation to their next level. The stars are
21 added as they demonstrate the ability to handle a
particular function in the stores. It is a form of
22 recognition. Along with those stars comes consideration
for wage increases.
23
Q. A connected topic, Mr. Preston: What about the assertion
24 that chances of promotion in McDonald's are minimal? What
do you say about that?
25 A. I guess I am lviing proof of that; it is absolutely
rubbish.
26
Q. Yes, but you are only one person among 31,000?
27 A. I am one standing here, but I would say to you that
probably half of our management people today in the UK
28 started as members of staff. I would guess the number may
even be higher in the United States where we have been
29 trading so much longer.
30 Q. Do not worry about that. Mr. Beavers will tell us about
that and Mr. Stein. But you would say roughly 50 per cent
