Day 134 - 13 Jun 95 - Page 69
1 A. On the paragraph near the hole punch it is something,
2 something weekly hours, something below 35. What does that
3 say?
4
5 MR. RAMPTON: "The average weekly hours were well below 35."
6 A. Were well below?
7
8 MR. RAMPTON: Yes.
9 A. Does it have a number only in something weeks?
10
11 MS. STEEL: Only in eight weeks. You were in the Personnel
12 Department at this time, yes?
13 A. Yes.
14
15 Q. Did the Company investigate the report by the Transport and
16 General Workers Union before sending that letter in reply,
17 do you know?
18 A. I do not know. I do not know anything about it.
19
20 Q. Would you not expect to have known about it if the Company
21 did carry out investigations into this?
22 A. No, not necessarily.
23
24 Q. Well, they quite serious allegations that the Union were
25 making, were they not?
26 A. Yes, they are on the face of them, but I would not
27 necessarily know about this. If I was not dealing with
28 that restaurant. I do not know whose writing that is on
29 that, but I do not know anything about it. I did not deal
30 with that group of restaurants.
31
32 Q. So when you were first in the Personnel Department you were
33 only dealing with one area of restaurants?
34 A. Yes.
35
36 Q. What area was that?
37 A. It differed at different times. I have dealt with
38 central London, North London, South and South East London,
39 I have worked in the area in Gravesend or dealt with the
40 area of Gravesend at times.
41
42 Q. You do not know where you were working in September, what
43 area you were covering in September 1987?
44 A. I cannot remember but I have said quite clearly I do
45 not know anything about this and I can assure you I know
46 nothing about this.
47
48 Q. You said that the Company had implemented programmes
49 I think since 1990, although I do not think you gave a
50 specific year, to bring down the crew turnover. When were
51 those programmes implemented and what were those
52 programmes?
53 A. The kind of thing I am referring to is ways of
54 continuously improving things and that can range from
55 anything to do with giving different training to managers
56 to making sure that the way they are conducting performance
57 reviews is right; giving them training in counselling to
58 scholarship education programmes, things like that. I can
59 go on if you wish. Junior business management programme, a
60 variety of different things that go to making sure that
