Day 161 - 24 Jul 95 - Page 52
1 the employee, when he has finished his queue, we will bring
2 somebody else. So that kind of situation always occurs.
3
4 Q. What kind of necessary task would there be, say, for
5 somebody who is working in the kitchen area to do at the
6 end of their shift?
7 A. I think, quite often, the kitchen people are asked to
8 go in time. It is easy to bring somebody straight in and
9 replace them without any delay. So, quite often, the
10 situation arises in the counter area, or somebody has been
11 given a task of cleaning and then they have been asked to
12 do the job; and it is reasonable, in my opinion or in my
13 management opinion, to finish it in time they have not.
14 They have said, "Could you please finish it? It has got to
15 get here, it has got to get there. Finish it and you can
16 go home"; and we check -- before they go home, we check the
17 job they have done. Yes, in my opinion, again, if it is
18 not satisfactory, they have got to have it satisfactory,
19 because it is given time to complete it.
20
21 Q. Can you just go to one of those documents -- I think it was
22 volume XV, tab 108 -- that we were at before? I do not
23 know if it is still out -- that pink volume XV.
24
25 MR. JUSTICE BELL: I think you have them separately in front of
26 you.
27
28 MR. MORRIS: It was the third page of that bundle of documents
29 that is headed "Rap Session, Putney".
30 A. Right.
31
32 Q. I do not know exactly how the Putney store came into this
33 whole affair. But -----
34
35 MR. RAMPTON: That is, my Lord, because the television company
36 asked to see an example of some notes of a rap session.
37
38 MR. MORRIS: Right. Just a couple of things I want to ask you
39 about that. Have you got the first page of that? In that
40 particular series of notes sent to the film company as an
41 example -- presumably, a fairly typical example -- it says
42 "people present, 8"; then "length of service", and half
43 the people were there for less than six months. Is it
44 something that is fairly normal for the rap sessions, that
45 people that have been there less often tend to attend rap
46 sessions and people that have been there longer do not want
47 to volunteer to go any more; is that the sort of pattern
48 that happens?
49 A. No. In my opinion, it is equally represented. This is
50 an unusual for me, this one, 0 to 6 months is four people.
51 Quite often, I would find from 6 months to 24 months you
52 find more people attending the rap session.
53
54 Q. So, usually, it is the more longer term employees that
55 would want to go to rap sessions?
56 A. It is just a good representation of the new starters,
57 right in the middle, who knows what to expect and what they
58 want, and old experience as well; so a good range of
59 middle.
60
