Day 085 - 08 Feb 95 - Page 25


     
     1
     2   Q.   You have worked at McDonald's.  When you joined you did not
     3        joined as crew, did you?
     4        A.  No.  I joined as a Trainee Manager, but you had to do a
     5        number of weeks doing crew members' jobs so I was familiar
     6        with those 12 years ago.
     7
     8   Q.   But it is hard work, is it not, McDonald's, especially in
     9        rush periods?
    10        A.  It is hard work, yes.
    11
    12   Q.   It is very intense work, is it not?  At rush times it is
    13        very intense?
    14        A.  At rush times it is, you are occupied all the time.
    15
    16   Q.   Yes.  When you get reports back about accidents do you know
    17        when most of the accidents occur; whether it is RIDDOR or
    18        whether it is, you know, accident book?
    19        A.  Well, I know that most accidents occur in the kitchen
    20        areas as regards slips, trips and falls rather than on the
    21        front counter.
    22
    23   Q.   They happen, do they, generally in rush periods as well?
    24        A.  I do not think there is a correlation between rush
    25        periods and the accidents.
    26
    27   Q.   Do you get that information then?
    28        A.  I am speculating here.  I have not seen that
    29        information, but from the feedback I have had in the last
    30        six months from Jill and just generally observing
    31        restaurants, I know that in the evening times after we
    32        close the restaurant a number of accidents happen there.
    33        I think  ----
    34
    35   Q.   That is a specific -----
    36        A.  I do not really see there is -- if you are saying that
    37        rushing around causing accidents on the front counter,
    38        there is not a great deal of accidents over the rush period
    39        on the front counter caused by hustle.
    40
    41   Q.   I do not mean just the front counter, I mean anywhere in
    42        the store.  I mean, rush periods are the time -- do you
    43        have information about when accidents occur, apart from
    44        just what you have observed yourself?
    45        A.  The information is there.  When accidents occur the
    46        time is recorded.
    47
    48   Q.   In the accident book?
    49        A.  Yes, in the accident book.  We put it in the accident
    50        book.  It is also in the incident report forms.  I have not 
    51        seen a report that tells me that this is a particular time 
    52        of day that shows that accidents are more frequent. 
    53
    54   Q.   So, it is not something that has been monitored in some
    55        kind of -- it is not something that has been looked into,
    56        "when do most of our accidents occur?"  Has anyone done a
    57        report on that or analysed statistics or anything?
    58        A.  I cannot speak for every safety circle in every
    59        restaurant, but safety circles are made up with the crew
    60        members that work in the restaurant and management staff,

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