Day 169 - 04 Oct 95 - Page 47


     
     1
     2   MR. MORRIS:  I think we have got the handbooks going back to
     3        1986 or something
     4
     5   MR. RAMPTON:  We have handbooks going back to 86.  We are just
     6        going to .....
     7
     8   MR. MORRIS:  Would it have been before that?
     9
    10   MR. RAMPTON:  I am going to look.
    11
    12   MR. MORRIS:  I am asking the witness.
    13
    14   MR. RAMPTON:  The witness does not know.
    15
    16   THE WITNESS:  In 1986 -- it is possible but I cannot remember
    17        when the actual direction came out from McDonald's.
    18
    19   Q.   Did it come out, this direction, when you were a Senior
    20        Supervisor?
    21        A.  I think it was before that.
    22
    23   Q.   OK.  Local store Managers can talk to the local press
    24        though, can they not?
    25        A.  No, it has been said by McDonald's that all enquiries
    26        should be directed to East Finchley.
    27
    28   Q.   Even local enquiries about the promotion that the -----
    29        A.  Oh, sorry, yes.  If it is in relation to just a normal
    30        promotion, or whether it is a Happy Meal promotion (which
    31        we have got at this point in time) then, yes, the local
    32        store can deal with that.  It is only if it is anything
    33        more in depth.
    34
    35   Q.   So local Managers would decide which issues were local
    36        issues that they could talk to the press about, and if it
    37        was anything difficult or controversial it would go back to
    38        Head Office?
    39        A.  Well, it is a case of, for example, if there was a fire
    40        in one of the restaurants down the road, yes, then any
    41        enquiries in relation to that fire in the McDonald's
    42        restaurant should be directed to Head Office.  If it was in
    43        relation to what promotion we were doing in the given store
    44        at that point in time, then the Manager could deal with
    45        that at store level.
    46
    47   Q.   Or if a local Manager wanted to talk about -- even now, I
    48        have seen it myself, the local press reporting the Managers
    49        saying about their commitment to the community or things
    50        like that, that is OK for local Managers to do that, yes? 
    51        A.  In relation to what they are doing within -- there are 
    52        certain things that the Store Manager will do within a 
    53        community, that he will link up with the press in relation
    54        to that particular -- maybe it is a charity event he is
    55        being involved in in the local community, and it may be a
    56        link with the press directly.
    57
    58   MR. MORRIS:  Where are you going on this?
    59
    60   MR. MORRIS:  Where we are going is that, in fact, local Managers

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