Day 084 - 07 Feb 95 - Page 51
1 A. Yes.
2
3 Q. So if someone visits a hospital and is not off work for
4 more than three days, then it is not a notifiable accident?
5 A. Correct.
6
7 Q. Notifiable accidents are the RIDDOR -----
8
9 MR. JUSTICE BELL: It must go in the Accident Book, but so far
10 as the instructions on that sheet are concerned, it does
11 not have to go on an Incident Report Form?
12 A. I would -- I am not sure if this is written down
13 anywhere, but it is my experience that if anyone does go to
14 hospital with an accident from the store, an Incident
15 Report Form would certainly be filled out. That is
16 somewhere when I talked about the difference between the
17 cut finger and something being notifiable by law, the
18 Incident Report Form would get filled in.
19
20 MR. MORRIS: Just to clarify, those notifiable accidents are the
21 RIDDOR accidents, the statistics? That is one and the same
22 thing?
23 A. Yes.
24
25 Q. I will just go back over some other matters that were
26 raised in the examination by Mr. Rampton. Why do you make
27 unannounced visits rather than announced visits sometimes?
28 A. Out of a matter of interest in the job that I do. A
29 new restaurant may open and it just happens that I have an
30 interest to go to that particular restaurant, and I do not
31 ring or tell anyone that I am going there. I maybe
32 accompanied by someone who works for me. We go to the
33 restaurant, maybe with some items on agenda, maybe some new
34 way of running the trifle operation, may it is just a new
35 style of restaurant, maybe it is just because it is on the
36 way to somewhere else, that we would go along and visit the
37 restaurant.
38
39 Sometimes, as regards announced, it is not a proclamation
40 that goes out. It is just that I will arrange to meet
41 someone who is associated with the restaurant, maybe the
42 Area Manager or the Operations Manager, or meet him at the
43 restaurant, or there maybe a specific issue I wish to
44 discuss with the restaurant manager who may have had a new
45 piece of equipment that he has been looking at over a
46 couple of months and I just want to go and solicit his
47 opinion about how it is going. Occasionally it is
48 announced and occasionally is not announced.
49
50 Q. But when you want to see people working in as natural a way
51 as possible without knowing that the boss is coming down,
52 do you make unannounced visits in those circumstances?
53 A. I visit restaurants with my family and see the normal
54 operation and I can make observations there. I am still
55 the same person going in. I am not quite sure what it is
56 you are driving at.
57
58 MR. JUSTICE BELL: I would assume, without the question being
59 asked, if you want to get a true view of how the restaurant
60 is run on any normal working day you go announced so ---
