Day 064 - 08 Dec 94 - Page 57
1 A. Not if we have withdrawn the leaflet and we are
2 updating, no.
3
4 Q. Or if the stores run out for any other reason?
5 A. That would be very brief normally and they would
6 normally borrow from another store.
7
8 Q. If you found out that sometimes it was not -- well, what do
9 you mean by "brief" first of all?
10 A. A day or two.
11
12 Q. If you found out that in fact some stores did not have any
13 ingredient brochures for a week, two weeks, a month, what
14 action would you take?
15 A. Clearly if that was brought to our attention, somebody
16 has been negligent and we would have to investigate.
17
18 Q. Do you actually take any steps to check out that all the
19 stores do have these brochures available all the time?
20 A. The store manager does certainly.
21
22 Q. But you as a company do not go round keeping a check on
23 that type of thing?
24 A. No, we cannot do everything ourselves. That is the
25 responsibility of the store manager.
26
27 Q. Have you ever warned any managers about that?
28 A. No, but then I would not have done. That would come
29 into the responsibility of the operations department.
30 Certainly the hierarchy of operations may well have warned
31 managers, I am sure they have, but I personally would not
32 have been involved in that.
33
34 Q. You said during examination in-chief that you largely
35 follow, well, this country largely follows America as
36 regards nutrition?
37 A. I said that we do most of the time, yes, not all the
38 time but mostly.
39
40 Q. There are actually quite a few products that are available
41 in America that are not available over here, are there not?
42 A. Yes, and I explained that at the time.
43
44 Q. Especially the ones that have less fat and more fibre?
45 A. I explained the reason for that.
46
47 Q. What was that again?
48 A. Which products are you referring to, any particular
49 product?
50
51 Q. The ones that are not available in this country that are
52 available in America, apart from the McLean Delux;
53 I remember you saying that. I do not remember you giving
54 reasons for any of the others?
55 A. Well, I did. I mentioned low fat milk shake
56 specifically.
57
58 Q. So why is that not available over here?
59 A. We felt that the product was far away from the full fat
60 product in terms of its taste and its acceptability to the
