Day 169 - 04 Oct 95 - Page 15
1 and it when it became apparent that the problem was too
2 severe to repair, or it was a problem we could not repair,
3 then we obtained a new one.
4
5 Q. That took over two months?
6 A. It did not take over two months without a grease
7 trough, no.
8
9 Q. No, but without a non-leaking grease trough?
10 A. No, I did not say that. I did not say the grease
11 trough leaked constantly for two months. What I said was
12 there was a problem with the grease trough approximately
13 once a week or possibly once every two weeks. This may be
14 a problem that they will not slide in properly because of
15 the guide rails because maybe that somebody as dropped them
16 and bent them out of shape, and occasionally it may mean
17 that they leak.
18
19 Q. That problem every week or every two weeks carried on for
20 over two months?
21 A. Approximately, yes, I should imagine.
22
23 Q. Right. It did sometimes happen, did it not, that it
24 actually spilled out further on the floor because the leaks
25 were not just at the top, and there did not have to be four
26 days grease in there for them to leak enough to get over
27 the floor as a whole?
28 A. No, it did not, no, it did not.
29
30 Q. Beyond the extent of the grills?
31 A. You are suggesting it leaked onto the floor where
32 people stood?
33
34 Q. On occasions, yes.
35 A. No.
36
37 Q. The undercooking of products: You are saying Mr. Logan is
38 accurate in saying that such complaints about undercooked
39 products are received approximately once a week and that
40 you say an incident report form must be completed. So, you
41 are aware of one incident report form for each week; is
42 that right?
43 A. No, I am aware of one incident report form when any
44 problem with meat or chicken bearing sandwiches which
45 occurred. It is not a problem with an untoasted bun that
46 would be an undercooked product. A bun that is not toasted
47 properly or a bun that is over-toasted, you do not really
48 need to fill in an incident report form to report that
49 someone, for instance, put the tray in crooked when they
50 were loading a toaster.
51
52 Q. No, but in terms of complaints, we are not talking about
53 whether or not someone happened to notice that the buns
54 were undercooked while they were taking them out ---
55 A. Well, I am.
56
57 Q. -- because the tray was in crooked.
58 A. I am in my statement.
59
60 Q. What, customers complained about the trays going in
