Day 172 - 12 Oct 95 - Page 51


     
     1
     2   MR. JUSTICE BELL:  Just read the headings; leave out the
     3        reference numbers.
     4
     5   MR. MORRIS:  Yes.
     6
     7   MR. JUSTICE BELL:  And read the text in so far as it has stayed
     8        in.
     9
    10   MR. MORRIS:  Right.  Heading:  "24 hour shifts.  One person
    11        I can remember working 24 hour shifts was Joe.  I can't
    12        remember his second name.  I can't remember any dates."
    13
    14        Heading:  "More than 39 hours in a week.  More than half
    15        the full time staff worked for more than 39 hours.  This
    16        was quite regularly although I don't have any dates or
    17        names of anybody who did so.  I can't remember these
    18        details.
    19
    20        "I rarely did overtime.  The reason I know that other
    21        people did it was because it was common knowledge and that
    22        they had told me."
    23
    24        Heading:  "More than 5 hours without a break.  I don't have
    25        any names or dates but this happened nearly every day of
    26        the week.  I remember on one occasion I nearly passed out
    27        because I wasn't getting a break during a very long
    28        period."
    29
    30        Heading:  "Pressure to follow prescribed steps.  I was
    31        trained to follow prescribed steps.  Someone called Susan
    32        trained me.  I don't know her second name.  There were
    33        tests for people every so often for them to earn their
    34        stars.  This would occur with a manager standing or sitting
    35        behind the person and watching.  There was a test every
    36        month.
    37
    38        "The managers that did this were Steve Quinn, Mark (I don't
    39        know his second name), two managers both called Jenny and
    40        the main manager Jim Atkinson."
    41
    42        Heading:  "Smiling.  In training we were all told to look
    43        happy.  I don't think much would happen if we didn't smile
    44        though."
    45
    46        Heading:  "Freezers.  The work that we had to do in the
    47        freezers was called stock rotation.  This was where stock
    48        was put at the back when it came in and older stock was
    49        pushed to the front.  This was about 3 or 4 times a week.
    50 
    51        "Sometimes it would take up to 2 hours to do this.  I did 
    52        this in the Marble Arch outlet.  I asked for stock 
    53        handlers' gloves and overalls or stock jackets.  I asked
    54        the assistant manager Steve Quinn.  He said that they
    55        didn't have any such warm clothing or equipment.  I asked
    56        whether they were going to get any and he said No.
    57
    58        "I don't remember anyone particularly getting ill or being
    59        injured as a result of this."
    60

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