Day 085 - 08 Feb 95 - Page 13


     
     1        maintenance that is followed that covers those areas.  But
     2        I think it would be fair to say as a result of this we
     3        would have looked at that, and there certainly have been a
     4        number of revisions and improvements to make it easier to
     5        conduct and certain areas prioritised on that.
     6
     7        I said it a number of times yesterday, but this is Jill
     8        Barnes' great area of expertise and she was in her
     9        position, I believe, when this report was published.  So,
    10        I think you may be able to get some much more accurate
    11        responses on this, rather than my attempts to relate what
    12        I was doing in Anglia at this point in time.
    13
    14   MR. MORRIS:  If we go to 4.9, do you want to read that?
    15        A.  Yes.  Yes, I have read that.
    16
    17   Q.   That is fairly critical, is it not?  Is that a fair picture
    18        there?
    19        A.  I would say it is by no means typical of all McDonald's
    20        restaurants.  Unfortunately, while I would like all of them
    21        to be perfect and to say that we were 100 per cent,
    22        unfortunately, that is not the case.  Some restaurants will
    23        not be 100 per cent and one of those restaurants looks as
    24        though it was visited there, so it is a cause for concern
    25        but I think that is all it is.
    26
    27   Q.   The thing about burns:  "Interviews confirm that burns were
    28        very common but only entered if considered severe by a
    29        manager".  That is something that was brought up yesterday,
    30        I think, by Mr. Rampton about burns not appearing in the
    31        accident statistics.  Is that something that you recognise
    32        is a problem with the present monitoring systems?
    33        A.  My understanding of the present monitoring systems is
    34        that burns are entered in the accident book.
    35
    36   Q.   But burns are a concern, are they not, of McDonald's?
    37        A.  All accidents of employees are a concern.
    38
    39   Q.   But specifically burns; it is an environment that involves
    40        hot fat, quick movement.  It would be fair to say that
    41        burns are common?
    42        A.  I would not say they are common.  They occur in the
    43        restaurants, yes, but as regards concern, I am more
    44        concerned about serious accidents than lesser accidents.
    45
    46   Q.   But burns can scar, can they not?
    47        A.  If they are severe.
    48
    49   Q.   Even small?
    50        A.  Yes. 
    51 
    52   Q.   Even if you are not hospitalised or off work for three 
    53        days?
    54        A.  Depending on the severity, yes, they can.
    55
    56   Q.   They can scar someone for life?
    57        A.  It would have to be a serious burn to scar someone for
    58        life.
    59
    60   Q.   Since this report was produced -- I know you have not seen

Prev Next Index