Day 209 - 25 Jan 96 - Page 55
1 MR. JUSTICE BELL: To whom does one 147 apply?
2
3 MR. MORRIS: It is Mike ---
4 A. Mike Stokes.
5
6 Q. -- Stokes. To be honest, he had a pay -- I do not know.
7 I think we can just move on from that, just maybe if I can
8 come on to stores and store audits?
9 A. Could I just point out something on the PRs, that in
10 McDonald's it was always very important for OCLs to be done
11 and they were supposed to be an indicator of your
12 performance and, you know, on a great deal of them there
13 are no OCLs done. It is only a couple done, you know, or
14 none, or it just says no OCLs or they are just blank, and
15 that is for ------
16
17 Q. Where does it record OCLs?
18 A. On the PR you have one section "Observation check list
19 scores" and one section "Personal attributes", and
20 observation checklist scores, I think, makes up half the
21 mark. So your PR can be decided on one OCL done on
22 you ---
23
24 Q. Right.
25 A. -- or no OCLs done on you, as is the case in some of
26 them, there is actually none at all or just, you know, or
27 one OCL which is not -- an OCL can take, a good OCL can
28 take 15 minutes, I suppose, 15, 20 minutes, after, like,
29 half an hour's observation or whatever, but should that
30 really determine your PR mark, if that is what they are
31 used for?
32
33 They just were not -- things just were not taken
34 seriously. The crew members were very -- a lot of them,
35 I know it is only my personal opinion, but they were very
36 apathetic about PRs because they were always late. You
37 would look at the crew comments section which is supposed
38 to be filled in by the crew because it is part of an audit,
39 you know, that crew fill in the comments section, and very
40 few of them are ever filled in. I think, to me, it was
41 because, you know, they would have their PRs, they would
42 get two in a row and they think: "What is the point? They
43 are not taken seriously. I am not even going to reply to
44 it" and most of them were not replied to.
45
46 Q. Some of them have things like "no comment" or "agree"?
47 A. Yes, but you found one that said "good goals" and
48 I have not found another one yet.
49
50 MR. JUSTICE BELL: What might help me, Mr. Morris, is because,
51 you know, it is part of McDonald's case about when you are
52 looking at low pay that it can be misleading to look at
53 what the basic rate is at any given time because of the pay
54 increases in accordance with performance reviews. We have
55 had all sorts of to-ing and fro-ing about that and how long
56 people stayed so how many they have and what chance they
57 have to increase. What I suggest you do, if you have not
58 done it already by the time you come to make some comment
59 -- I am not going to make a note of this so it is up to
60 you to bear it in mind -- if you do a bit of an analysis of
