Day 259 - 10 Jun 96 - Page 37
1 hour's overtime has been missed off here", so they would
2 address it to the Store Manager and then, in turn, the
3 Store Manager would come back and say -- you have to
4 remember, at that time it was very much a manual operation.
5 It has gone on leaps and bounds since I left; it is now
6 done automatically by computer. But human error --
7 sometimes you can, if you operating a manual transfer of
8 hours from a clock card on to a time sheet to come to Head
9 Office, you could be excused for missing an hour off
10 somewhere along the line; and that would have been put
11 right on the next payroll, if not before.
12
13 Q. But you do not know that, do you?
14 A. What do I not know?
15
16 Q. You do not know that it has been put right?
17 A. Yes, because I was in charge of the people that were
18 putting it right in the department.
19
20 Q. I thought you said it was done at store level, it was put
21 right?
22 A. Would have been added on for the next pay run.
23
24 Q. You do not know that, do you?
25 A. Yes, I do, because we had a comments column on the time
26 sheets which were sent from the restaurant to us at the
27 wages office, and the Store Manager would indicate that the
28 hours that had been missed off were appertaining to a
29 previous payroll or a payroll period. They were
30 fortnightly paid.
31
32 MS. STEEL: So, just to clarify, the position was that this
33 would have all have to be noticed by the crew member first
34 to make a complaint about it; that was how the process was
35 initiated of any corrections that were being made, it would
36 be after a crew member had noticed it and brought it to the
37 attention of their supervisor?
38 A. How else would an error in your pay be detected, until
39 you report it?
40
41 Q. That is what I am asking you?
42 A. That is right.
43
44 Q. That was the way it was discovered: if a crew member made a
45 complaint, they had to notice it first?
46 A. Who else would notice it?
47
48 MR. JUSTICE BELL: Do not -- it is pretty obvious that is the
49 situation.
50
51 MR. MORRIS: If somebody failed to keep a proper record of the
52 hours worked, that would affect your department, would it
53 not? That comes under your remit, that people have to keep
54 proper record; otherwise you will not be able to know how
55 much people were entitled to?
56 A. That is right.
57
58 Q. You cannot remember a single occasion when it was found
59 that improper records had been kept?
60 A. Not improper records, no. What I do remember is that
