Day 207 - 23 Jan 96 - Page 31
1 an action plan from there.
2
3 Q. Do you remember any action being taken after the action
4 plan was written?
5 A. I cannot specifically remember what action was taken.
6
7 Q. If we turn to page 207, performance reviews; and I think
8 there are only six people at this rap session. "Four out
9 of six" -- so that is two-thirds -- "had not had a review
10 in the last four months, and these were late. No back
11 performance reviews are done. Pay does go on if you watch
12 it go on." Do you remember that?
13 A. No, I do not.
14
15 MR. JUSTICE BELL: What does "go on" there mean?
16 A. I think .... (Pause)
17
18 Q. Does it mean you are given a rise provided you check --
19 does it mean you are given the rise which you have been
20 awarded provided that you check, or something else?
21 A. I think it is if you check.
22
23 MS. STEEL: If you hassle to make sure that it is put on there.
24
25 MR. JUSTICE BELL: When they say "pay does go on", they mean the
26 rise you have been awarded is actually given, do they, or
27 something else?
28 A. Well -----
29
30 MR. JUSTICE BELL: You did not write it. It is a bit unfair to
31 ask you. Is that what you are suggesting it means?
32
33 MS. STEEL: Yes, that it is put on but only if you really hassle
34 about it, keep a check on what is happening and complain.
35
36 (To the witness) Then if we turn to page 218, which is the
37 rap session of 27th July 1993, and there are eight people
38 attending that. Under "training and development", the
39 sixth question: "How often are OCLs completed? Not very
40 often, although it is better on the dining area." Then on
41 the following page, there is a reference to some
42 improvement, recent improvement on the PR system.
43 A. Yes. The PR system is a recent improvement.
44
45 Q. But there was still a problem with the OCLs which are part
46 of the PR system. At the top of page 219, it says: "How
47 could your restaurant improve its training system? More
48 OCLs, new and ongoing." Then if you turn to page 228 which
49 is the rap session of 17th June 1994 with five people
50 attending, under the "Reward" section -----
51
52 MR. JUSTICE BELL: What was the date again?
53
54 MS. STEEL: 17th June 1994. It is on page 225. Under the
55 "Reward" section, what are your opinions on, then it has
56 pay rises and rates, the next one is "consistently
57 applied". The answer to that is, "No, OCLs are failed
58 deliberately to reduce review grades". Do you remember
59 that complaint?
60 A. No, I do not.
