Day 169 - 04 Oct 95 - Page 52
1 A. A weekly basis. On an annual basis the store, plus the
2 Supervisor, would sit down together and they would make
3 projections for the following 12 months or forecasts,
4 whatever you want to call them. At that point in time they
5 would base their information on the particular store they
6 were in, because each individual store is different, so it
7 has got its own trends, it has its own patterns. They
8 would take into account the different events that would
9 occur within that area for each particular month of the
10 following year, change for Easter -- if it was March this
11 year and April next year, that kind of thing -- and they
12 would project the sales and the labour costs for the
13 following 12 months.
14
15 Q. Right, but they would do it for the following 12 months on
16 a monthly basis during that following 12 months, would
17 they? They would say, "This month we want to achieve this,
18 this month we want to achieve this"?
19 A. Yes. They would then project from their forecast
20 within the 12 months on a weekly basis.
21
22 Q. That would have to be done -- that projection at that stage
23 would have to be authorised by, is it senior Supervisor or
24 the Accounts Officer at Head Quarters?
25 A. No, it is not actually authorised as such by the senior
26 Supervisor at all. It is in conjunction with the
27 Supervisor. The Store Manager will make his projections
28 for each particular week of the month, yes, in relation to
29 the sales.
30
31 Q. In advance?
32 A. In advance, yes. It is done prior to when he will do
33 the schedule for the following week. So, for example, if
34 he was doing the following -- the schedule for next week he
35 would project his sales for next week today and then do his
36 schedule accordingly. So his schedule and his labour per
37 cent would be as a result of what his sales projections
38 were.
39
40 Q. We are just trying to find out where the area Supervisor or
41 senior Supervisor comes into the picture?
42 A. That would only be in relation to -- where we would
43 come in in relation to the projections is on when he would
44 project for the, in advance for the 12 months ahead.
45
46 MR. JUSTICE BELL: Yes. Mr. Morris is trying to find out what
47 part the senior Supervisor played in that.
48
49 MR. MORRIS: Right.
50 A. Initially, the Supervisor and the Store Manager would
51 put their projections together, and they would do it for
52 their particular store or, as a Supervisor, a group of
53 stores. Then I would have a meeting with the Supervisor
54 and the Store Managers within my group. We would basically
55 just scrutinise what they had projected for the 12 months
56 and give guidelines as to whether we felt, through our
57 experience, they had under projected or over projected in a
58 specific account, whether it be labour, food cost, or
59 whatever, so that at the end of the day we would get a more
60 accurate picture.
