Day 208 - 24 Jan 96 - Page 67


     
     1        over is excellent", and on the following page on page 111
     2        it says, "You are the most experienced and respected of our
     3        training squad, providing a consistently high level of
     4        training procedures and reliability which places you high
     5        in the estimation of crew and Managers alike", I think it
     6        says.  Are you considered something of a star worker, or
     7        were you at this time anyway?
     8        A.  I think I was considered as a hard worker, yes; a
     9        conscientious worker, yes.
    10
    11   Q.   But, I mean, you said you did not consider it fair for
    12        someone who did not work as hard or as well as you to be
    13        paid the same.  Did you feel that you were, at this time,
    14        considered to be one of the best members of the workforce?
    15        A.  I think I was one of the most respected, yes.
    16
    17   Q.   Anyway, whoever is doing the reviews seemed to think that
    18        you are one of the best.  On this occasion you were just
    19        rated good and got a five pence increase; is that correct?
    20        A.  It says here, yes.
    21
    22   Q.   Was this at the time when there was -- I think we heard it
    23        over the previous couple of days -- that the Managers had
    24        to get permission, or something, if they wanted to give
    25        more than a five pence increase?
    26        A.  Yes, it is possible; I would not know.  It is possible,
    27        yes, I suppose so.
    28
    29   Q.   Do you remember that being the policy at some stage?
    30        A.  I have never heard it until it was mentioned in court,
    31        no, so .....
    32
    33   Q.   Right.
    34
    35   MR. MORRIS:  I do not know if it is helpful, but pages 111 and
    36        112, it seems that what was being dated was every two
    37        months, the PRs - 12.6.89, 1.8.89, 10.8.89, it suddenly
    38        goes to 12.89 -----
    39
    40   MR. JUSTICE BELL:  You are suggesting that was a change from two
    41        to four months?
    42
    43   MR. MORRIS:  Between 12.89 and 4.90, yes.
    44
    45   MS. STEEL:   (To the witness):  Just on the subject of customer
    46        complaints, you have mentioned a few, I think; are you
    47        aware of other complaints about undercooked products?
    48        A.  No, not really, because I would not be told about it;
    49        normally only the ones that I have been directly involved
    50        on when I was working on grill or wrap and call. 
    51 
    52   Q.   Did you ever get complaints about undercooked buns? 
    53        A.  Undercooked buns.  We have had complaints in respect
    54        that somebody has brought it back and said it is cold but
    55        not actually undercooked; they have said it is not hot
    56        enough.
    57
    58   Q.   Right.  What is the procedure on that?
    59        A.  They go in and check the toasters, make sure about the
    60        temperature of the toasters and the compression of the

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