Day 150 - 07 Jul 95 - Page 33


     
     1   Q.   Does that apply all the more to a Market Manager?
     2        A.  Absolutely.  As you go up in that operations hierarchy.
     3
     4   Q.   And as Regional Manager?
     5        A.  Yes, you have more restaurants under your
     6        responsibility, so it becomes a less frequent occurrence to
     7        visit a restaurant.
     8
     9   Q.   So when the Senior Supervisor, for example, is coming, was
    10        notice given?
    11        A.  Yes.
    12
    13   Q.   To you?
    14        A.  Yes.
    15
    16   Q.   I do not know whether you said this, but where would the
    17        Senior Supervisor be coming from, geographically speaking?
    18        A.  Well ----
    19
    20   Q.   For Colchester?
    21        A.  Depending on where they lived, no.  I mean, he did not
    22        live in Colchester, but I think at the time my Senior
    23        Supervisor lived in the sort of Milton Keynes area.
    24
    25   Q.   So he was not right on top of the store?
    26        A.  No.  But the idea was, was that part of that process or
    27        part of my training process, perhaps, is to work alongside
    28        the subordinate, so to speak.  So he would specifically
    29        come and plan a time with me and my schedule; say, "I will
    30        come down next June", or whatever it is or whenever the
    31        time was, so that I am available and not on holiday or on a
    32        day off, or whatever.
    33
    34   MR. JUSTICE BELL:  I was going to ask, would anyone from Senior
    35        Supervisor upwards visit a restaurant which was yours as
    36        Area Supervisor without you being there?  Were there
    37        situations where they came without telling you or, indeed,
    38        arranged it with the Manager without telling you?
    39        A.  No.  They would not arrange it with the Manager without
    40        telling me.  I can probably remember a couple of instances
    41        whereby on their way into London, for example, because we
    42        are down the A12 there, that they may well pop into the
    43        restaurant, but they would never spend a whole day or half
    44        a day in the restaurant without letting me know so that
    45        I could be around there to hear what they have to say about
    46        the restaurant.
    47
    48   Q.   So if it was a visit of which the manager would know, so,
    49        for instance, that he might (human nature being what it is)
    50        want the restaurant to look its best. 
    51        A.  Sure. 
    52 
    53   Q.   You would always know if he knew?
    54        A.  I would probably tell him.
    55
    56   Q.   Right, and you would actually be there on the visit, would
    57        you?
    58        A.  Yes.
    59
    60   MR. ATKINSON:   The notice that you had received of that sort of

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