Day 167 - 02 Oct 95 - Page 39


     
     1        Manager or First Assistant Manager, to ensure that they
     2        coincide with the labour matrix.  The matrix is prepared
     3        for the restaurant by the Store Manager, sometimes in
     4        conjunction with the First Assistant Manager and is based
     5        in part on the budget.  Schedules may be checked by the
     6        Area Supervisor on occasional visits, but must be seen by
     7        him/her as part of the quarterly audit.  Although there is
     8        no specific Company rule that schedules must be retained,
     9        Bath has a policy of storing them for 18 months before
    10        disposing of them".  Mr. Richards, do you stand by your
    11        statement so far?
    12        A.  I do.
    13
    14   Q.   "Overtime:  The figures said by Logan to represent evening
    15        and night shift rates of pay were correct at the time of
    16        his employment, but have since been combined into a single
    17        basic rate of £3.20 per hour with an extra 15p for every
    18        hour worked after 7 p.m.  However, his comments concerning
    19        overtime do not accord with my recollection.  Employees
    20        often work extra hours by request, but are never forced to
    21        do so.  It is untrue that schedules were based on an eight
    22        day week.  As long as I have worked for McDonald's,
    23        schedules have always been drawn up on the basis of a seven
    24        day week.  Furthermore, steps are always taken to ensure
    25        that an efficient recruitment programme is in place, so
    26        that no-one needs to work more than 39 hours a week unless
    27        they choose to do so.
    28
    29        Clock-cards:  Logan is correct to say that Managers would
    30        sometimes alter employees' clock-cards.  However, this
    31        would only occur where the employee had forgotten to clock
    32        in or out and any changes would be registered on the Husky
    33        Hunter computer system which has been in place at Bath
    34        since around 1989.  This is a self-contained payroll unit,
    35        linked by a modem to the payroll department at Head Office
    36        and also linked into the store's computer.  Each crew
    37        member has their own bar code.  Changes can only be
    38        effected by the Manager entering his personal code, which
    39        is then shown on the printout.  All such entries must be
    40        signed by the Manager concerned and by a witnessing
    41        Manager.  These records are checked frequently by a
    42        salaried Manager and by the Area Supervisor and must be
    43        seen as part of the Supervisor's quarterly audit.
    44        Employees can ask to see their clockcard reports at any
    45        time.
    46
    47        There is a 'payroll surgery' every fortnight, run by an
    48        Administration Assistant, at which queries may be raised.
    49        Furthermore, details of hours worked and paid appear on the
    50        employees' payslips.  I have never known any Manager to use 
    51        the clockcard as a way of punishing an employee for failing 
    52        to take a break nor for reducing labour costs.  This would 
    53        amount to gross misconduct.
    54
    55        Breaks:  My experience of McDonald's attitude to breaks
    56        does not accord with Michael Logan's account.  A Manager
    57        might ask his staff if they are willing to divide their
    58        break during a busy period, but it would be very rare to
    59        ask someone to miss their break entirely.  Moreover, the
    60        absence of a break would appear on the clockcard record and

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