Day 209 - 25 Jan 96 - Page 16


     
     1        employment and then every four months.
     2
     3   Q.   So I will read it as you have corrected it.
     4        A.  Yes.
     5
     6   Q.   "These were supposed to be completed three weeks after
     7        commencing employment, and then every four months"?
     8        A.  Yes.
     9
    10   Q.   "To my knowledge, reviews were almost always late (in Bath
    11        usually between one to six months overdue).  PRs were often
    12        done in large batches normally before or after an audit
    13        from Head Office.  These PRs were often rushed and from
    14        reading through many myself and as an experienced Floor
    15        Manager administering prewritten ones, I found that certain
    16        Managers would use stock phrases to write on some PRs they
    17        had to complete.   These comments would often bear little
    18        relevance to the employee in question; this being
    19        consistent with the general attitude of apathy on the part
    20        of salaried Managers to completing PRs satisfactorily".
    21        A.  Can I say something about that?  On there I have not
    22        mentioned that a lot of the batches that were done, they
    23        set up a system where there was a file and it had people's
    24         -- everybody had a little sleeve in this file, and they
    25        would have had a set of their PRs not completed, but with
    26        their name and dated at the top.  So, no matter what time
    27        they got their PR, it would appear that they had their PR
    28        at the correct time because they were all written at the
    29        top.
    30
    31        This was when Dave Wynn became the Store Manager.  I think
    32        he set up that system, that the name and the date were
    33        written at the top by somebody else earlier on, whenever,
    34        and a whole file was completed with people's, you know, two
    35        or 3 PRs for each person with the correct dates for the
    36        next, you know, for months in advance.  Then all you would
    37        do at the time, or if it was late, was take out two and
    38        sign them.  You know, I have had to sign two in one go that
    39        had the correct dates and everything at the top, but, you
    40        know, were done on the same day and long after the second
    41        one was dated.
    42
    43        I knew that happened with, I would say, about 80 per cent
    44        of the people there did not get their PRs on time and
    45        everybody complained about them a lot, because they were
    46        never -- they would be done and then they would fall behind
    47        again and then they would be done and then they would fall
    48        behind again.  But they were never done as a performance
    49        review.  They were done because somebody had told them to
    50        get all the PRs done.  So, they would get all the PRs done 
    51        and rush them through and everybody would get their 5p, but 
    52        it had no relation to what their work was, what, you know, 
    53        what they did as a job, what their performance was.
    54
    55        Performance, to me, was the wrong word to use for what they
    56        were doing, and they were supposed to be assessed on your
    57        OCL marks, but OCLs were quite often not done.  So people
    58        would have no OCL marks, so, therefore, they would have no
    59        performance ranking.
    60

Prev Next Index