Day 118 - 01 May 95 - Page 65
1
2 Q. That is why I was interested in trends. If it is being
3 suggested it became rather popular to employ under 18
4 year-olds ---
5 A. No.
6
7 Q. -- for more than so many hours a week or keep real
8 youngsters too late?
9 A. I cannot think of any trends. Incidents of illegal
10 actions, yes. I mean, there was the man in Birmingham who
11 defecated into the syrup tank. That was illegal. I can
12 think of the manager who regularly swabbed product with the
13 pizza parlour next door, so that the crew had something
14 different to eat. That was against policy. I am sure
15 there were many more; I cannot bring them to mind at the
16 present moment, but no trends.
17
18 MR. MORRIS: If we move on to the area of policy then,
19 infringement of McDonald's policy, what trends came to your
20 attention as in the Personnel Department, trends of
21 infringement of McDonald's policy?
22 A. Oh, I think the most common one and the reason
23 I started it was the overtime. That was against our
24 policy. That was a trend that was creeping in. We
25 introduced the form and left it up to the Operations
26 Department to put it into effect or to benefit from it.
27 I cannot think of any others offhand.
28
29 Q. So have the figures for working of overtime gone down since
30 the trend was identified then?
31 A. No, I cannot say that it has.
32
33 Q. So you have identified a trend where your policy is being
34 infringed ---
35 A. Yes.
36
37 Q. -- and you failed to do anything to ---
38 A. Oh, no.
39
40 Q. -- reduce that policy infringement?
41 A. No. We introduced that. I am not sure that I could
42 say that it has reduced it, but we are now in control of
43 it. We can now investigate when these things happen and
44 find out the reasons for the overtime. If it is justified,
45 then it is justified, but it will go on.
46
47 MR. JUSTICE BELL: Is what you are saying that the increasing
48 tendency was checked?
49 A. Yes.
50
51 Q. So that it stayed ---
52 A. In effect.
53
54 Q. -- at more or less the stage it had reached ---
55 A. Yes.
56
57 Q. -- but did not get any worse; is that what you are saying?
58 A. It may very well have got better; I have not really
59 monitored it to that effect.
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