Day 133 - 12 Jun 95 - Page 25


     
     1        reasons.  Why has it got "dismissal" or "disml" or whatever
     2        it stands for?  Do you know why it has been translated in
     3        that way?
     4        A.  Yes, because that would be if someone is dismissed on
     5        grounds of incapability.
     6
     7   Q.   I see.
     8        A.  Due to ill-health -- capability of that sort.
     9
    10   Q.   But the remaining ones, (24) through to (28), appear to be,
    11        as it were, dismissals for disciplinary reasons; is that
    12        right?
    13        A.  Yes.
    14
    15   Q.   Breaches of Company's rules or policies?  If you start from
    16        (24) and go through to (28) they amount to under 11 per
    17        cent, I think?
    18        A.  Right.
    19
    20   Q.   Do you regard those ones, the reasons for termination by
    21        dismissal, as being reliable statistics or not?
    22        A.  Yes, I think so because the Manager would know,
    23        obviously, if a dismissal had occurred.
    24
    25   Q.   I suppose the same might be said of the remaining six, (29)
    26        to (34), which anyway only amount to just over 1 per cent
    27        of the total.  Given, Ms. Mead, that those figures cannot
    28        be regarded as being 100 per cent reliable because you may
    29        find dissatisfaction within both "personal" and the
    30        "without notice" categories in the previous section, what
    31        other methods are there for the Company to find out what
    32        the true state of affairs is so far as contentment and
    33        satisfaction are concerned?
    34        A.  The principal areas are probably in the rap session and
    35        the opinion survey.
    36
    37   Q.   And the?
    38        A.  The opinion survey.
    39
    40   Q.   The opinion survey.  I would like us to have a look, if we
    41        may, first of all, at volume X which you have there
    42        somewhere, I think?  Your Lordship will tell me when I
    43        should stop.
    44
    45   MR. JUSTICE BELL:  If now is convenient?
    46
    47   MR. RAMPTON:  There is a little bit of reading.
    48
    49   MR. JUSTICE BELL:  Yes, do you want to set that in motion
    50        beforehand? 
    51 
    52   MR. RAMPTON:  I do not mind. 
    53
    54   MR. JUSTICE BELL:  No, we will resume in five minutes.
    55
    56                          (Short Adjournment)
    57
    58   MR. RAMPTON:  Have you got volume X there, Ms. Mead?
    59        A.  Yes.
    60

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