Day 133 - 12 Jun 95 - Page 20
1 times; he is not just one Joe Brown?
2 A. No, that is right. Yes, it is counted as a separate
3 payroll record each time.
4
5 Q. Even though he is the same man?
6 A. Yes.
7
8 MR. RAMPTON: Can I ask you this: Why does the Company keep
9 turnover figures in this way?
10 A. Because it is a way of being able to monitor how many
11 people are leaving us, and look at trends and so on.
12
13 Q. Aside from the reason you gave earlier that, in fact,
14 commercially speaking, it is better to keep people because
15 you do not have to keep training new people, are there any
16 other reasons why you think it undesirable to have a high
17 turnover?
18 A. I really would just reiterate that point, that it is
19 better that people are trained and productive. They are
20 likely to be more motivated. They will know more about the
21 Company and about what we are in business to do.
22
23 Q. Does the Company make any attempt to find out -- I am
24 talking about the Company in England, in Britain -- why it
25 is that people leave?
26 A. Yes, Managers will talk to staff when they are leaving
27 and, obviously, in terms of looking at current employees,
28 when we have rap sessions and so on, we talk to people then
29 and we also conduct opinion surveys for employees.
30
31 Q. I am going to come to the opinion surveys in a moment.
32 Before I do that there is one other sheet of this F
33 document that I would like you to look at at the moment, if
34 you would not mind, which is the second sheet. This is
35 just in passing because we have it in front of us
36 really. Notice while we have it in front of us, Ms. Mead,
37 the first sheet which gives the figures for males and
38 females within the hourly paid work force; do you see that?
39 A. I think I am on a different page.
40
41 Q. It is the first page of E. Sorry, it is my fault
42 entirely. I meant E and I said "F".
43 A. Yes, I have found it.
44
45 Q. One sees there that the figures are roughly equivalent, the
46 men exceed the women by a couple of per cent, three per
47 cent?
48 A. Yes.
49
50 Q. Is that how it has been in your experience for the time
51 that you worked at McDonald's?
52 A. Yes, it seems always to fall at about that level.
53
54 Q. Turn over, please, to the second page which I hope records
55 current employees by average weekly hours for the Company.
56 Do you have that one?
57 A. Yes.
58
59 Q. That is dated 23rd March 1995. It goes 0 hours, 1 to 10
60 hours, 11 to 20 hours, 21 to 30 hours, 31 to 35, 36 to 39,
