Day 169 - 04 Oct 95 - Page 52


     
     1        A.  A weekly basis.  On an annual basis the store, plus the
     2        Supervisor, would sit down together and they would make
     3        projections for the following 12 months or forecasts,
     4        whatever you want to call them.  At that point in time they
     5        would base their information on the particular store they
     6        were in, because each individual store is different, so it
     7        has got its own trends, it has its own patterns.  They
     8        would take into account the different events that would
     9        occur within that area for each particular month of the
    10        following year, change for Easter -- if it was March this
    11        year and April next year, that kind of thing -- and they
    12        would project the sales and the labour costs for the
    13        following 12 months.
    14
    15   Q.   Right, but they would do it for the following 12 months on
    16        a monthly basis during that following 12 months, would
    17        they?  They would say, "This month we want to achieve this,
    18        this month we want to achieve this"?
    19        A.  Yes.  They would then project from their forecast
    20        within the 12 months on a weekly basis.
    21
    22   Q.   That would have to be done -- that projection at that stage
    23        would have to be authorised by, is it senior Supervisor or
    24        the Accounts Officer at Head Quarters?
    25        A.  No, it is not actually authorised as such by the senior
    26        Supervisor at all.  It is in conjunction with the
    27        Supervisor.  The Store Manager will make his projections
    28        for each particular week of the month, yes, in relation to
    29        the sales.
    30
    31   Q.   In advance?
    32        A.  In advance, yes.  It is done prior to when he will do
    33        the schedule for the following week.  So, for example, if
    34        he was doing the following -- the schedule for next week he
    35        would project his sales for next week today and then do his
    36        schedule accordingly.  So his schedule and his labour per
    37        cent would be as a result of what his sales projections
    38        were.
    39
    40   Q.   We are just trying to find out where the area Supervisor or
    41        senior Supervisor comes into the picture?
    42        A.  That would only be in relation to -- where we would
    43        come in in relation to the projections is on when he would
    44        project for the, in advance for the 12 months ahead.
    45
    46   MR. JUSTICE BELL:  Yes.  Mr. Morris is trying to find out what
    47        part the senior Supervisor played in that.
    48
    49   MR. MORRIS:  Right.
    50        A.  Initially, the Supervisor and the Store Manager would 
    51        put their projections together, and they would do it for 
    52        their particular store or, as a Supervisor, a group of 
    53        stores.  Then I would have a meeting with the Supervisor
    54        and the Store Managers within my group.  We would basically
    55        just scrutinise what they had projected for the 12 months
    56        and give guidelines as to whether we felt, through our
    57        experience, they had under projected or over projected in a
    58        specific account, whether it be labour, food cost, or
    59        whatever, so that at the end of the day we would get a more
    60        accurate picture.

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