Day 259 - 10 Jun 96 - Page 54
1 many variables?
2 A. I cannot say how long he spent on it. It was his job.
3 He did what he had to do.
4
5 Q. He would have talked to someone else about that, anyway?
6 A. He may have spoken to me as well.
7
8 MS. STEEL: You say he may have. You cannot remember any
9 specific occasion, then?
10 A. He always spoke to me on all of his visits.
11
12 MR. JUSTICE BELL: That is about the fifth time we have had
13 that. There is really no need to ask the same question so
14 many times.
15
16 MR. MORRIS: Were there any company records of the anomalies,
17 complaints, irregularities, national statistics that
18 arrived in your office, some kind of statistical records
19 were kept to say: "We have had 437 complaints this year
20 from employees about this, this and this"?
21 A. We certainly did not have that number of complaints to
22 even warrant statistics being kept.
23
24 Q. Even if it was only 37?
25 A. Even if was half a dozen in a year, they were put right
26 within the next pay run, so it did not warrant keeping
27 statistics on them.
28
29 Q. So the human error that seems to appear in every other
30 company in the world does not seem to apply to McDonald's?
31 A. Certainly, any company that I have worked for since
32 does not keep statistical evidence of complaints from
33 employees about miscalculation of their wages. I have
34 never come across that, thankfully.
35
36 Q. Have you ever come across any company that does not pay
37 overtime rates?
38
39 MR. JUSTICE BELL: Well -----
40
41 THE WITNESS: I do not think that is relevant.
42
43 MR. JUSTICE BELL: You really cannot ask questions like that of
44 this witness. It does not matter, anyway, with respect to
45 Mrs. Pearce, what she thinks.
46
47 MR. MORRIS: McDonald's did not have any records of complaints
48 that they could have shown Mr. Mills?
49 A. Mr. Mills came to us to investigate. We did not go to
50 him to ask him about something that perhaps a crew member
51 had complained about, because I have explained to you
52 before the procedure was, if a crew member was unhappy
53 about something, he would go to his immediate superior who
54 would have then put it right.
55
56 Q. Mr. Mills did not have statistics to check?
57 A. No.
58
59 MR. MORRIS: Right. OK.
60
