Day 133 - 12 Jun 95 - Page 10
1
2 Q. Is this just a cosmetic exercise by the Company or does it
3 use the information that it obtains by this method?
4 A. Oh, no, it is taken quite seriously. It is something
5 that is done regularly and, for example, if a restaurant is
6 not performing so well, if its grades are not so good, they
7 will be then assessed more often in order to make sure that
8 they are then improving in certain areas so, yes, it is a
9 genuine tool for improvement.
10
11 Q. How long would it take to do one of these personnel audits?
12 A. Well, it depends how efficient you are, I suppose, but
13 it takes a few hours, about three -- it could be four.
14
15 Q. I do not know the date of this but I think it might be
16 April 1987. I am not sure about that.
17
18 MR. JUSTICE BELL: It has June 89 in the bottom left-hand
19 corner.
20 A. Yes.
21
22 MR. JUSTICE BELL: Something 6, 89.
23
24 MR. RAMPTON: Some of the pages, my Lord, have 1.4.87. I was
25 not sure. May be this is a composite document. What I was
26 going to ask is, whether it be 87 or 89, Miss Mead, has it
27 changed much since then?
28 A. It has changed in that we have included additional
29 things as time has gone on. We have added more -- health
30 and safety is now dealt with in a separate audit, so things
31 like that have happened, but the basic sections and the
32 basic areas that we look at are still the same.
33
34 Q. Can you look at the third page from the end of this
35 document? I think the end document, the last page, is a
36 table ---
37 A. Yes.
38
39 Q. -- blank, and then a third page from the end has a section
40 on employment of young persons, does it?
41 A. Yes.
42
43 Q. I hope it does.
44 A. Yes.
45
46 Q. Does the Company still collect figures or statistics about
47 the employment of young people?
48 A. Yes.
49
50 Q. It does.
51
52 MR. MORRIS: Sorry, which page are we on?
53
54 MR. JUSTICE BELL: It is the third sheet from the back. In
55 fact, I have a number of documents behind Ms. Mead's
56 statement, Mr. Rampton. They are separately clipped
57 together. The next one starts with a sheet. The next
58 little bundle clipped together starts Managers Crew -----
59
60 MR. RAMPTON: That is right, my Lord, and each one should have a
