Day 134 - 13 Jun 95 - Page 22
1 a result of -----
2
3 MR. MORRIS: A lot of that is going to be basically people
4 working Saturdays. They are going to come in once a week,
5 especially, obviously, people that are at school or college
6 or something, under 18s, may be; they are going to come in
7 for a Saturday, do a substantial number of hours and that
8 is it for the week, is that a fair picture which might
9 explain this?
10 A. Yes, it might be -- it certainly would be part-timers,
11 yes, I would agree, it is people working. So it could be
12 two evenings but it could be a Saturday, it could be a
13 Sunday, it could be a mixture of that.
14
15 Q. But Saturday is the big day in terms of calling lots of
16 people in who may only want to do one shift a work?
17 A. Saturday is a busy day. You say "calling people in",
18 that is when people may well be available for Saturdays,
19 yes, because that is when it is busy, yes.
20
21 Q. Yes, but that ----
22 A. I thought I had already answered that, so ......
23
24 Q. So does that tally with your experience and your personnel
25 duties, that a substantial percentage of McDonald's
26 employees may just be doing one shift once a week on a
27 Saturday?
28 A. I would describe what I would call quite usual as being
29 a number of people working one or two shifts part-time at
30 some point during the week; many of them would be on a
31 Saturday because Saturday is a busy day, but, no, I would
32 not say they all worked just on Saturday. No, I would
33 dispute that, no.
34
35 Q. Not all but a substantial?
36 A. I have described how I would put it. That is how
37 I would describe it.
38
39 Q. Have you ever done scheduling? Have you ever scheduled
40 people for shifts?
41 A. Yes, yes, when I was Assistant Manager.
42
43 Q. If you get a no show, people do not turn up for a shift,
44 then do you replace that person?
45 A. What do you mean by "replace"?
46
47 Q. Say you schedule 20 people -----
48
49 MR. JUSTICE BELL: If someone does not turn up, do you ring
50 around to get someone else to come in ---
51 A. Yes.
52
53 Q. -- or do you get by without that person?
54 A. You do normally ring around and try to and, obviously,
55 if you cannot get anyone, then you have to make do.
56
57 MR. MORRIS: Especially if it is a busy time you would need your
58 full complement?
59 A. Yes.
60
