Day 127 - 23 May 95 - Page 48


     
     1        turn to file XI which, Mrs. Barnes, contains for the most
     2        part copies of a crew handbook for different years starting
     3        in 1986 and running through to 1992.  Can I ask you to look
     4        at tab 3 which is the Crew Handbook for 1989 which came out
     5        in June of that year?  Turn, please, to page 164 which is
     6        the section on health and safety.  Again, I am not going to
     7        read it out.  I will read the first paragraph, if I may.
     8
     9        "McDonald's considers the prevention of accidents and
    10        property damage to be of the utmost importance for the
    11        well-being of its employees, customers and visitors and for
    12        the production of efficiency of its operations.  To ensure
    13        the continued good health and safety of all, please read
    14        carefully these extracts from the Company Health and Safety
    15        policy.  We all have a responsibility to make each
    16        McDonald's restaurant a safe and healthy environment."
    17        First question, so for as you are concern are those just
    18        fine words?
    19        A.  I think they signify a commitment towards safety.
    20
    21   Q.   I said are they just fine words?
    22        A.  No, they would not be.  That would not just be written
    23        for the sake of writing it.
    24
    25   Q.   How far do you in the discharge of your job try to embrace
    26        or discharge those statements of principle?
    27        A.  Well, certainly our department obviously is purely
    28        focused on health and safety, but the way we would bring
    29        that into any contact with our operations people who
    30        obviously are the ones that are closest to the
    31        restaurant ----
    32
    33   Q.   My questions perhaps this afternoon are not as good as they
    34        ought to be.  What I am really asking you is, do you are
    35        personally regard the well-being of your employees as of
    36        the utmost importance?
    37        A.  Definitely.
    38
    39   Q.   Why?
    40        A.  Without them I certainly -- without my people in my
    41        department I could not function and without the people we
    42        have in operations and at the store levels there just would
    43        not be a McDonald's.  They are what make the Company the
    44        Company.
    45
    46   Q.   Second question about this, this is a Crew Handbook.  It
    47        says, "Please read carefully these extracts from the
    48        Company's Health and Safety policy."   Where does a crew
    49        member have access to the Crew Handbook?
    50        A.  They are each given one when they join the Company. 
    51 
    52   Q.   Are they encouraged to read it? 
    53        A.  Yes, and then they are taken through the different
    54        sections of orientation.
    55
    56   Q.   Is there a specific part of their induction into the
    57        Company which is called "orientation"?
    58        A.  That is correct, yes.
    59
    60   Q.   How long does that last?

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