Day 161 - 24 Jul 95 - Page 53


     
     1   Q.   Under "equipment" here, it says: "Freezer lights needs
     2        fixing."  I will not ask you about that. "Timer on regular
     3        grill needs a new button and needs mending, keeps going
     4        off."   Just one question about that.  There is all sorts
     5        of, presumably, complicated timing systems and lights and
     6        buzzers and things for cooking burgers.  Is it quite often
     7        that one of those buttons needs changing like that, or is
     8        that something unusual?
     9        A.  This one is one off.  It does happen from time to time,
    10        but not that often.
    11
    12   Q.   So it is not unusual, but it is not every week?
    13        A.  Yes.
    14
    15   Q.   We could note in passing that over the page, under
    16        "Training": "Training was dropped recently because three
    17        training squad had left."  That is the second line.  Have
    18        you ever had problems in the stores which you have worked
    19        in where it was hard to maintain the numbers of training
    20        squad, sufficient to sort of make sure the person coming in
    21        was -----
    22        A.  In my experience, the training squads become the Floor
    23        Managers, and we have to replace them; and that was my
    24        experience -- not leaving.
    25
    26   Q.   So, if there is a lot of promotions, that could mean that
    27        you need to ---
    28        A.  Replace them.
    29
    30   Q.   -- replace them; and there could be a gap in the training
    31        system, then?
    32        A.  I would not say a gap in the training.
    33
    34   Q.   So this Putney situation -- "training was dropped recently
    35        because three training squad had left" -- would that show
    36        incompetence in that store then?
    37        A.  I cannot comment on that one.
    38
    39   Q.   The only other thing I was going to look at was the very
    40        last question, which is:  "What do you like least about
    41        working for McDonald's?"  The answer is: "The money."  That
    42        was also the response to Paul Hickling, you remember, in
    43        the film at your store, that: "If there is one thing you
    44        could change at the Strand at McDonald's, what would it
    45        be", and I think it was two or three or more of the people
    46        said, "The pay".  Those are the only two rap sessions we
    47        have seen notes of.  Would that be a fairly common comment
    48        that would appear?
    49        A.  Yes.
    50 
    51   MR. JUSTICE BELL:  What about the one above?  Do you think the 
    52        last two taken together are pretty typical for what people 
    53        say they like most about working for McDonald's and what
    54        they like least about working for McDonald's?
    55        A.  Yes, sir.
    56
    57   MR. MORRIS:  I am just quickly checking something.  We can leave
    58        those documents.  Thank you very much.
    59
    60   MR. JUSTICE BELL:  Just pause a moment.  Are you where you

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