Day 204 - 15 Jan 96 - Page 19
1 operating supplies have been haphazardly controlled. Better
2 results recently."
3
4 Is the whole system of ordering quite complicated to
5 balance correctly in terms of what the needs are and what
6 the ordering as ordered ---
7 A. No.
8
9 Q. -- are?
10 A. I mean, I went from a position of just being promoted
11 from First Assistant in Colchester High Street where I was
12 not really responsible for the ordering as such, into a
13 position as Store Manager. Though I could not actually do
14 the actual ordering, as a new Store Manager, you know, you
15 have to appreciate that it takes time to learn the job; and
16 various points that Mr. Davis pointed out to me I worked
17 on, and I would say today I am actually better attuned for
18 it. But the whole system itself is very well set out.
19
20 Q. The goals and objectives that are set by your superiors,
21 are they just waffle or are you actually expected to
22 achieve them?
23 A. We achieve them.
24
25 Q. You are expected to achieve them?
26 A. I achieve them in my restaurant.
27
28 Q. Are you expected to achieve them?
29 A. It depends what actual goals and objectives you are
30 relating to, because there is such a wide range.
31
32 Q. If you look over the page, there are various goals and
33 objectives.
34 A. OK.
35
36 Q. This is mid 1990. When did you say you achieved the full
37 crew staffing level in the summer? You said something
38 about 89.
39 A. Are you referring to -----
40
41 Q. You said, in answer to a question that Ms. Steel asked,
42 something about you being one of the few stores that
43 achieved your full complement of crew levels, or something?
44 A. That is right; the store was comfortable with and could
45 operate at ------
46
47 Q. That was when, which year, do you remember? I think you
48 said it was 89.
49 A. 89, probably, 90. I think it was 89, actually.
50
51 Q. So: "Goals and objectives: Attain 80 crew on payroll by
52 July 21st. Beat net sales and budget PAC and NOI for next
53 six months." Forget (3). (4): "Obtain at least the
54 following grades on a full field: B, A, B, A, A, A. (5)
55 action quality problems in the store."
56
57 So you still had quality problems in the store even in
58 June 1990; yes?
59 A. No, just had an on-going goal.
60
