Day 133 - 12 Jun 95 - Page 29
1 all these. I would just like to ask you really about the
2 first section, "Rewards". "Aware of when eligible for pay
3 increases". The first two columns are headed what I take
4 to be "Variation" and "McDonald's", do you see that?
5 A. Yes.
6
7 Q. What does the McDonald's column mean?
8 A. That is the McDonald's international norm.
9
10 Q. I see. The third column is, what, "agreed" ---?
11 A. Yes.
12
13 Q. -- "with the question"? The fourth column is "do not know"
14 or something similar, is it?
15 A. Yes.
16
17 Q. The fifth column is "do not agree" or "disagree"; is that
18 right?
19 A. Disagree, yes.
20
21 Q. "DA"?
22 A. Yes.
23
24 Q. So overall for Rewards, 57 per cent agreed with the
25 question, in other words, a positive response; 23 per cent
26 did not know or did not give an answer and 20 per cent did
27 not agree; is that right?
28 A. Yes.
29
30 Q. That showed a variation in favour of the English or the
31 British Company of 2 per cent on the international norm?
32 A. Yes.
33
34 Q. Have I got it right?
35 A. Yes, that is what that means, yes.
36
37 Q. If you look at the first detailed question: "Aware of when
38 eligible for pay increases", we see that 69 per cent of
39 those 18,000 odd people said that they were aware; 19 did
40 not give an answer or did not know and 12 per cent said
41 they did not agree; is that right?
42 A. Yes.
43
44 Q. Which meant that in the result you outscored the
45 international norm by 16 per cent on that particular
46 question?
47 A. Yes.
48
49 Q. Then it says: "I get recognition when I do good work", 55
50 in favour; 22 don't knows and 23 per cent did not agree.
51 "Promotional opportunities available at McDonald's", does
52 it mean if you work hard?
53 A. Yes, I think that is what the full question says.
54
55 Q. That is what it means, yes. I have not looked back at the
56 full question. There again 54 per cent agreed with that;
57 26 per cent did not know and 20 per cent disagreed. In
58 that particular case you fell short of the international
59 norm by 13 per cent, do you see?
60 A. Yes.
