Day 188 - 15 Nov 95 - Page 38
1 A. I think, you know, one of the things that was ironic,
2 I thought, was that what you had in this transaction
3 analysis is that people are being taught that if you treat
4 people as adults you will get an adult response, and if you
5 treat people as children, you will get a childish response.
6 So it is that kind of relationship that is being
7 explained. But it seemed to me that as, for example, in
8 the incident of Alistair asking a quite trivial question,
9 that he was treated as a child. So, in other words, what
10 they were saying should be the management practice was not
11 being carried out in the way the course was conducted in
12 some of those incidents. So they were treated as children.
13
14 MR. MORRIS: There may be one or two further questions. Is it
15 possible to break there?
16
17 MR. JUSTICE BELL: We will resume at two o'clock.
18
19 (Luncheon Adjournment)
20
21 MR. MORRIS: There was just something I was going to mention,
22 not as a question but just to the judge.
23
24 MR. JUSTICE BELL: Yes?
25
26 MR. MORRIS: When I said that the film was irrelevant, I did not
27 mean irrelevant in itself; I meant in terms of this
28 witness.
29
30 MR. JUSTICE BELL: Yes, I understand that.
31
32 MR. MORRIS: (To the witness): Almaz Anteneh was questioned
33 about undercooked burgers, and the effect of her reply was
34 it that it happened from time to time. Does that surprise
35 you at all, having described the nature of the operation?
36 A. No, it would not surprise me. In the peak hours, the
37 pressure was so intense to keep the thing going, it would
38 not surprise me if occasionally undercooked burgers did
39 emerge from that system.
40
41 Q. Would it surprise you if -- sorry, the reference for that,
42 if anyone wants to know, is 24th July 1995, page 49,
43 line 55 onwards.
44
45 MR. RAMPTON: Actually, it starts at line 15, I think.
46
47 MR. MORRIS: Fair enough. I saw a printout of the key parts of
48 it.
49
50 (To the witness): Just one or two more questions. Would
51 it surprise you if Almaz Anteneh was questioned about
52 lettuce being out of date?
53 A. What about being out of date?
54
55 Q. Lettuce being found to be out of date; and she said it had
56 a shelf life of seven days. Would it surprise you if --
57 I am not talking about the use of out of date lettuce,
58 which you have already talked about, but would it surprise
59 you if lettuce, from time to time, was kept past its shelf
60 life?
