Day 167 - 02 Oct 95 - Page 20
1 MR. JUSTICE BELL: Just pause a moment.
2
3 MS. STEEL: Would that -----
4
5 MR. JUSTICE BELL: Just pause for a moment while I look at the
6 page.
7
8 MS. STEEL: Sorry.
9
10 MR. JUSTICE BELL: Where is the burger-nomics?
11
12 MS. STEEL: It is in the accounts presentation' section.
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14 MR. JUSTICE BELL: Page 535.
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16 MS. STEEL: Yes, 535, the fourth dot down, under: "The session
17 provides students with" -----
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19 MR. JUSTICE BELL: Yes.
20
21 MS. STEEL: That would include, would it, food yields and
22 labour percentages?
23 A. Well, the whole Profit and Loss statement would be
24 included in the burger-nomics.
25
26 Q. But those two things would be included in that?
27 A. Yes, food cost and labour.
28
29 Q. Right. I actually said "food yields"; I do not know
30 whether that makes any difference to your answer?
31 A. It is food cost rather than food yields.
32
33 Q. Would food cost include food yields then?
34 A. Yes.
35
36 Q. Right. On page 543, this is the Area Supervisors course,
37 is that one that you said you had taken, yes?
38 A. Yes.
39
40 Q. Under "sales day" it refers to, the second paragraph: "The
41 Area Supervisors visit a local McDonald's restaurant to
42 identify sales opportunities and also to assess local
43 competition. With the help of sponsors the Area
44 Supervisors set sales objectives for the restaurant". Is
45 that basically, well, I do not think role play is quite the
46 right phrase, but is that so that they have some experience
47 of how to do that in reality when they are actually
48 supervising their stores?
49 A. Yes. The idea is that we visit other McDonald's
50 restaurants, and so it is an exercise, a group exercise,
51 whereby they can identify opportunities for that particular
52 restaurant. The idea is that they go back and use the
53 exercise on their own restaurant to identify sales
54 opportunities for themselves.
55
56 Q. Right. Under the "people day", after No. 3, the next
57 paragraph after that, it says: "Throughout the day the
58 Supervisors will be working on one of their store
59 situations and will finish the day with a plan of action
60 for working with the Manager to achieve the results they
