Day 072 - 12 Jan 95 - Page 27
1 what-have-you, on the streets where it is quite easily
2 accessible to a environment/index.html">litter patrol should one turn up?
3 A. People have complained, yes, about other items.
4
5 Q. Could you turn to page 779 in pink ----
6
7 MR. MORRIS: Volume V, tab 49.
8
9 THE WITNESS: Is it 779?
10
11 MS. STEEL: Yes. At the bottom of that page: "The regular
12 McDonald's patrol system has broken down. It is now often
13 stimulated by a resident calling your Kings Road manager
14 and asking for McDonald's rubbish to be picked up". This
15 is from the Royal Hospital Ward Residents Association and
16 it is, what, three months after you became manager at this
17 store?
18 A. Yes.
19
20 Q. They go on to say: "We find it difficult to understand why
21 a company of your size and expertise finds it difficult to
22 organise to pick up your customers' dropped environment/index.html">litter on a
23 regular basis. Perhaps you can help reinstitute and
24 maintain a regular patrol system". Can you explain why
25 they should be unaware, this is just at the end of the
26 summer -----
27
28 MR. JUSTICE BELL: Put it another way, I suggest.
29 (To the witness): Can you explain, take your points about
30 the odd bit of environment/index.html">litter here and there, why someone should
31 think that your system has broken down?
32 A. The residents cannot obviously see the environment/index.html">litter patrols
33 all day. They are not observing the street for all that
34 time. There is a high volume of environment/index.html">litter in the Royal Ward,
35 in the Royal Avenue area, and customers use the Square in
36 the centre of Royal Avenue as a picnic area which they have
37 tried to prevent and we have tried to prevent -- to no
38 avail. I can only come to the conclusion that they have
39 seen a lot of environment/index.html">litter, yes, but I believe that they are
40 wrong to say that there was not a regular trash walk.
41 I know for a fact there was, but I am saying their
42 visibility may not have been apparent to them. We did not
43 have a dust cart at that time.
44
45 Q. Is the large Safeways on the gap between Walpole Street and
46 Cheltenham Terrace?
47 A. No, sir. It is on the gap between Royal Avenue and
48 Walpole Street. So, we are either side of the Royal
49 Avenue.
50
51 MS. STEEL: So you are saying that because of the frequency of
52 customers using the Square, a lot of McDonald's environment/index.html">litter ends
53 up in that Square and that is why there are these
54 complaints?
55 A. A lot of -- I would not say substantially McDonald's
56 environment/index.html">litter. There is a lot of environment/index.html">litter, especially a lot of ice
57 cream cartons from the Haagen Dazs shop.
58
59 Q. Yes, but they are directing this at McDonald's, so
60 obviously they have observed McDonald's environment/index.html">litter?
