Day 084 - 07 Feb 95 - Page 52


     
     1        A.  Just turn up in the restaurant.
     2
     3   Q.   -- that they cannot polish their shoes before you arrive?
     4        A.  Indeed.
     5
     6   Q.   If, on the other hand, you specifically want to see someone
     7        about that restaurant, you have got to make an appointment
     8        with them else you might get into their area or to their
     9        restaurant and find for some reason they were not there on
    10        that day?
    11        A.  Exactly.
    12
    13   Q.   Is there more to it than that?
    14        A.  No, it is quite simply that.  I sometimes have to meet
    15        people in restaurants and sometimes it is irrelevant who is
    16        there.  It depends on the reason for the visit.  I would
    17        say that most of my restaurant visits are unknown to the
    18        restaurant manager.
    19
    20   MR. MORRIS:  Right.  But in terms of seeing the reality, if you
    21        have any concerns about a store or you want to see the
    22        reality, would you make an unannounced visit rather than an
    23        announced visit, or it does not bother you?
    24        A.  If I wanted to see the reality, if I want to see a
    25        McDonald's restaurant operating as it does normally without
    26        putting a dog and pony show on for a special visitor,
    27        I would just go along to the restaurant, walk in and
    28        observe it.
    29
    30   Q.   Unannounced?
    31        A.  Yes, unannounced.
    32
    33   Q.   It is not a trick.  I am just trying to see that there are
    34        two types of visits really in that respect.
    35        A.  Sorry.
    36
    37   MR. JUSTICE BELL:  I think you were seeing more to the question
    38        than there actually was.
    39        A.  I am just trying to see what there is to the question.
    40
    41   Q.   Do not worry about it.  Just answer the question.  Right.
    42        Deal with more short topic and then we will adjourn until
    43        the morning, Mr. Morris, unless you want to break off now?
    44
    45   MR. MORRIS:  I would like to break off really.
    46
    47   MR. RAMPTON:  My Lord, that gives me the opportunity to raise
    48        one matter.  I should have raised it earlier.  Your
    49        Lordship will remember that Ms. Steel made a half-hearted
    50        complaint that she had not received that bundle of 
    51        authorities until 10.30 on Sunday evening. 
    52 
    53        The fact is an attempt was made to deliver it to her house
    54        at 9 o'clock on Saturday morning.  She was not there, so
    55        the courier put a note through her door.  She then rang
    56        courier when she came back from wherever she had been on
    57        Sunday night and said that she must have it that evening.
    58        It was delivered, I think, about 10.30 or 11.00.
    59
    60        The reason I raise that is two-fold:  First, her complaint,

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