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Community - Java Success Stories Banco do Brasil, Latin America's largest retail bank, serves approximately 15 million customers and has assets of more than $104 billion (U.S.) As part of a 1.8 billion (U.S.) technology rollout that will take place between now and the year 2000, Banco do Brazil is making a significant commitment to Java by implementing Banco do Brasil Personal Banking, which includes moving its three current home banking applications to one Java-based application. The bank will also train half its IT programming staff, 900 professionals, in Java, which represents one of the largest Java training initiatives worldwide.

Company: Banco do Brasil
Location: Brasilia, Brazil
Industry: Banking & Finance
URL: http://www.bancobrasil.com.br/framesbb.htm

Banco do Brasil is making significant investments in IBM solutions. The bank will introduce Banco do Brasil Shopping which uses IBM's SET technology for secure electronic transactions over the Internet, establishing IBM as the first vendor to have SET technology in Latin America. Banco do Brasil officials believe using IBM software to conduct e-business will lower its cost per transaction, expand its market reach, decrease its time to market and lower its overall cost of ownership, establishing the bank as an innovator in the use of technology for commercial banking.

"IBM was the only vendor that could provide us with a complete, end-to-end solution to fit our needs," said Hugo Dantas Pereira, Banco do Brasil's director of retail banking and services, technology and infrastructure. "We look to IBM as a strong partner that will help drive our IT investment, make us more competitive and lead us into a new era of network computing."

Lower Cost Per Transaction
A recent study by Booz-Allen and Hamilton concluded a bank that conducts Internet transactions, versus face-to-face, call center or PC transactions, can lower its overall cost per transaction. The study revealed a transaction cost an average of $1.08 when a customer walks into a branch office, $0.54 when the customer uses a call center, $0.28 when using a PC, and $0.13 when it is made over the Internet. Banco do Brasil officials said they believe offering Internet banking as an option to its customers will prove to lower its overall cost per transaction, potentially saving the bank millions of dollars.

Expanded Market Reach
With 4,300 branches worldwide, including offices in New York, London and Tokyo, Banco do Brasil is looking to the Internet and Java to help it reach its geographically diverse customer base. The bank will work with IBM to port its current platform-specific banking applications to Java, allowing the applications to be accessed by anyone, anywhere, no matter what operating system they are using. Banco do Brasil Electronic Commerce will allow the banks customers the convenience of banking 24 hours a day, seven days a week.

In addition, through the use of IBM's SET technology, the bank will be able to establish secure and private transactions with its clients worldwide. The bank is currently piloting the SET solution called Banco do Brasil Shopping with five companies in Latin America. The SET solution will allow these companies to offer online shoppers security when making credit and debit card purchases over the Internet. IBM has been instrumental in the development of the SET specification and software solution and was the first company to enable SET transactions on five continents.

Decreased Time to Market
The bank believes that standardizing on Java will decrease its time to market with new applications. The bank currently has three home banking applications, and must make changes to all three when upgrading its service offerings. With both its commercial banking application and personal banking application written in 100% Pure Java, the process is streamlined. Banco do Brasil can spend less time updating and distributing applications and can bring new banking services to market quicker.

Lowered Cost of Ownership
Banco do Brasil is adopting a network computing model and is investing in Java and OS/2 Warp Server technology to get it there. When choosing an operating system, an IT administrators biggest concern can be the total cost of ownership. Ease of use and time required to perform specific tasks are critical factors that can greatly affect the long-term cost for an operating system. In addition to its network computing features, like a built-in Java capabilities, OS/2 Warp Server also gives IT administrators true value with strong performance at a low price, which can result in lower long-term cost of ownership.



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