1. Why doesn't BambaPhone work through my firewall?

2. I get an exception fault error with my Connectix Quickcam when starting BambaPhone?

3. Why can't I send and receive audio at the same time?


1. Why doesn't BambaPhone work through my firewall?

BambaPhone uses a TCP connection for call control, and 3 UDP connections for video, audio, and H245 multimedia control. As such, most firewalls will not permit these required connections to be established.

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2. I get an exception fault error with my Connectix Quickcam when starting BambaPhone?

You need to retrieve the newest drivers from Connectix. You can obtain the new drivers for your Color Quickcam from http://www.conectix.com.

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3. Why can't I send and receive audio at the same time?

For full-duplex audio, you must install a full-duplex capable audio card and its software drivers. If you do not have full-duplex support, you will only be able to receive audio.

If you are using a Creative Labs Sound Blaster 16, you can check to see if you are full-duplex enabled by performing the following:

* Go to "System" in the "Control Panel" * Select the "Device Manager" tab * Make sure the "View devices by type" radio button is selected * Click on the + next to the "Sound, video and game controllers" * Select entry and click on the "Properties" button * Select the full-duplex support box

If you cannot find the full-duplex support box, you need to install the Window 95 driver for SoundBlaster 16. You can find this at [ftp://www.creaf.com/pub/creative/drivers/sb16awe/sbw95up.exe].

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