Common Problems

If the Applet fails to load when you click the "Start WebCollab" button, a common cause may be due to security restrictions on your network. Select "Show Java Console" from the Option Menu. If there is something about a Security Violation, it probably means that your network has a firewall installed that is not allowing WebCollab to be loaded. Try to turn off any proxy support in your browser - Select "Network Preferences" from the Options menu. Select the Proxies tab and select "No Proxies". Click on OK and reload. The Applet should load properly if both your machine and the WebCollab server are on the same intranet (behind the same firewall). If you are still having problems, contact your WebCollab Server administrator.


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