Anticipate and assist frequently occurring
tasks
Provide shortcuts for tasks that users do frequently. For
example, the RealPhone makes it very easy for the user to answer
when the phone rings, regardless of what the user is doing at the
time. When the phone detects an incoming call it becomes the
topmost window, but it doesn't take the keyboard focus. The user
can keep on working in their current application, or decide to
answer to the phone. To answer the phone all the user has to do
is give the RealPhone focus. In Windows 95 you can give an object
the focus by clicking on it, by using Alt+Tab, or by using a
shortcut key. The phone is designed such that when it receives
the focus while detecting an incoming call it automatically
answers.