Index Release Notes Login Workspace Asking Answering Profile Forums Glossary Issues


Organik Glossary

 

 

Advisors

Advisors are users who can answer questions. Advisors have an Expertise Profile that describes what they know about. Advisors can edit their own Expertise Profile. Their answers also form part of their Expertise Profile.

 

Dialogue

A dialogue is a set of linked items. Examples are

  • All of the answers to a question.
  • A newsgroup thread.
  • A Forum thread.

 

Expertise Profile

An Advisor’s Expertise Profile describes what the Advisor knows about. It consists of text and URLs entered by the Advisor, and of the answers submitted by the Advisor.

 

Forum

A forum is a discussion group dedicated to some area of interest. Messages may be posted and followed up to. All members of a Forum can read all messages submitted to the Forum.

 

Informal Knowledge

Informal Knowledge is the kind of knowledge which is not generally written down in books, user manuals or Company Procedures, but acquired by experience and passed on by word of mouth. Informal Knowledge is an important asset that can be difficult to access or store, and which is often tied to a particular person, leaving a company when they do. Organik makes the gathering and retrieval of this kind of information much simpler and much more powerful.

 

Interest Profile

A user’s Interest profile describes what the user is interested in. It consists of text and URLs entered by the user, and of the questions submitted by the user.

 

Relevance Feedback

Relevance feedback enhances searching of information by using retrieved items as a key to further searches. Essentially, you are saying "Give me more items like these ones". This removes the problem of having to guess the precise combination of keywords necessary to retrieve the document you want without retrieving hundreds of other documents that bedevils traditional search engines.

 

Profile

A profile is a description of a user, consisting of personal details, their availability to answer questions and Expertise and Interest profiles.

 

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