vTEXT FREQUENTLY ASKED QUESTIONS


 CONTENT

General Licensing Technical
 GENERAL

What is vText?
    vText is a Java applet that lets you create and insert hypertext windows in your web pages. It is a kind of mini browser inside your web browser, where you can put text, images and hyperlinks with a cool appearance. You can use it to create scrollable text columns, banners, message boards, special effects, and many other things.
What is a Java applet?
    A Java Applet is a computer program which runs within your web browser. A web site with a Java Applet can do something that HTML and browser scripting languages can not. You need a Java enabled browser in order to use applets, such as the popular Microsoft Internet Explorer and Netscape Navigator.
Which are the advantages of using vText?
    vText is small (less than 17 kb), so the browsers download it very fast (and just once, because it stays in the browser's cache). When creating vText contents you control exactly what is going to be rendered (forget all those nasty differences between Navigator and Explorer). You can create neat and clean web designs, cool special effects, or simply a better interface and navigation.

 LICENSING

How is vText licensed?
    vText is licensed and available in four different flavours: Trial License (Shareware), Website License, Developer License and ISP License. See the REGISTER file for more details.
What is a Website license?
    A Website License grants you the right to use the applet as many times as you like on a single terminal Internet or intranet site (the one you specify in the registration process). As a single site is considered a site which has the same fully qualified domain name. As a terminal site is considered any site except portals, hosts of Internet service providers (ISPs), or any site that offers web hosting to third parties. In order to use the software on these special sites, the purchase of a ISP License is required.
What is a Developer license?
    A Developer license grants you the right to use the applet as many times as you like on up to 10 single terminal Internet or intranet sites. In adition to the standard software and support, registered users under this license will receive the vText Assistant and the files for Macromedia Dreamweaver integration.
What is an ISP license?
    The ISP license grants you the right to use the applet as many times as you like on a single Internet or intranet site (the one you specify in the registration process), without the limitations of the standard Website License. It also allows the applet to be used by any of your web hosting customers in their own web pages, as long as the URLs are direct descendants of the original registered domain. Registered users under this license will receive the vText Assistant and the files for Macromedia Dreamweaver integration.
How can I purchase a vText license?
    You can purchase vText with ShareIt's Registration Service. ShareIt accepts Mastercard/Eurocard, Visa, American Express, and Diner's Club online (through a secure server). It also accepts Checks and Money Orders through postal mail. You can find more details in the REGISTER file.
How do I register my domain names?
    For each new site in which you want to use the applet, first you must contact the author and register the desired web site in order to receive the proper authorization key.

 TECHNICAL

What is the difference between the trial and the licenced versions?
    The trial version of vText is designed for the user to try all the main features of the full program. However, it has some limitations. It can be used for offline HTML pages online, that is, you cannot use the applet in an Internet or intranet site. The status message feature is disabled and, after the first minute of use, the program displays a reminder. Licensed versions have not these limitations.
The reminder still display on the licensed version applet?
    Make sure that you are working with the licensed version of applet. Also make sure your web browser not keeping old memory (cache) of the shareware applet. If you tested the applet with trial version, likely you web browser would keep a cache copy of the old version (the web broswer won't read the licensed version of the applet.) Please clear the cache and run the applet again.
Why does the applet fail to start?
    Common reasons are: (1) The Class file was not found. (2) Required resources (Images, text) in java parameter were not found. (3) Security Violated. Please read the following questions for more details.
I got a "Class not found" error!
    This means the browser could not locate all the .class files. Make sure all the .class and .jar files are stored in the right location. Check the spelling of the .class and .jar files in the html document. If the .class file is not located in the same directory as the html document, use the CODEBASE tag to specify the location.
I got a "Security Violation" error!
    Make sure all .class and .jar files are stored in the same directory. You cannot call or use any resource (images, files) from the domain other than where the class code or html document is located. Make sure all images or files which are used by the applet are not located in a higher directory than the applet itself.
Why are the images not loading in the applet?
    Make sure you spell the directory and file name right. For IE3, the image cannot be loaded if you are calling the applet from your hard drive. This problem is a bug in IE.
How can I locate the problem with the applet?
    To get information specific to the applet problem, point your mouse over the applet and read the error message from the browser's status bar. To get more information use the Java Console. Instructions may be different for the following due to different platform and sub-versions of the various browsers. You may need to run the applet (reload the page) again after the Java Console has been opened.
I am still having trouble with the applet. What should I do?
    If the FAQ here are not helping you: test the applet with another browser. Does it work with another browser? Test the applet with another computer. Does it work with another computer? Send us the test results with the following information: error description, OS type and version, browser, version number, machine type and the URL so we can access your problem applet.