===================================================================== Welcome to the Feature Patch README.TXT for Vampire: The Masquerade - Redemption ===================================================================== Created: June 27th, 2000 This document details the new features and fixes for Vampire: The Masquerade - Redemption. This feature patch is available for all retail titles of Vampire excluding demos and/or Beta versions. CONTENTS I. Minimum System Requirements II. Features and Bug Fixes III. Game Controls Addendum IV. Troubleshooting V. Customer Support Information I. Minimum System Requirements The minimum system requirements are identical to the original product. NOTE: The patch requires an additional 6 MB of uncompressed hard disk space to install. Once the install is complete, it takes 3 MB of uncompressed hard disk space. Please note, the patch requires you to have the Full version of the Vampire: The Masquerade - Redemption version 1.0 game installed on your computer. In Multiplayer, the Vampire: The Masquerade - Redemption version 1.1 (patched version) is not compatible with a NON-patched version. Once you apply the patch, you will only be able to play the game in Multiplayer with others that have also installed the patch. II. Features and Bug Fixes FEATURES: + Save Anywhere (Escape menu option; you will still be able to use saved games from version 1.0 after you apply the 1.1 patch) (NOTE: Certain Disciplines may not work properly for a short time after reloading a save game. As such we recommend saving your game in areas were you don't anticipate needing your Disciplines immediately after reloading). + Ability to name Save games and Custom Maps + Pause Combat + Messages for certain actions during pause (cannot cast discipline, already busy, etc) + Remaining enemy health indicated by color of rollover - starts off as white and becomes progressively more red. + Various AI fixes / tweaks (includes boss difficulty, coterie blood usage, and guard alertness) + Collision avoidance tweaks + Longer timeout for actor corpses to allow use of various disciplines + Black screen loading saved games after beating single player. + Storyteller modification of Generation + Ability to lower Attributes + Added ability for Storyteller to zone with possessed actors + Greatly improved network play, supporting lower bandwidth connections + Prevented bad combinations of flags in ST game startup (ST Moderation, etc). + Fixed crash where ST deletes one half of a teleporter (behavior should be that the broken teleporter disappears when used) + The ability to reposition objects after they have been placed BUG FIXES: + Display of some Euro characters (umlauts, etc) + Tweak down Mercurio's stats + Humans using Discipline scrolls + Silver arrows act like incendiary arrows + Stake Nosferatu's had incorrect death animation + Merchants don't buy stakes + Aura perception and Eyes of Chaos don't work correctly + Pink conversations occur, even if he has not joined party + Client sees Melmoth disappear early + Can miss Udolpho conversation if you talk to Serena first + Setite in Brothel is unattackable + Possession button is inaccurate when you first bring it up (like talk/neut/enemy) + Better handling for NPCs zoning (ST possession) + More discipline save/restore fixes + Save/Restore follow mode for NPCs + More template and script tweaks for save/restore + Fixed the save game size which was the cause of slowdowns and increased size of save games and other various minor bug fixes. GENERAL: + Loading message no longer appears when a player zones during multi-player games. + Custom Chronicles may not be compatible between patched and non-patched versions of Vampire. III. Game Controls Addendum 1. Click on stance buttons will change entire party to that stance 2. SHIFT or CTRL click on buttons will change the currently selected member only 3. Keys, A / N / E act as if you pressed the Attack / Neutral / Defense button on the User Interface 4. SHIFT+Left Click on the REGROUP button will UNGROUP ALL 5. SHIFT+R will also UNGROUP ALL 6. G will toggle grouping of the current player on and off 7. ALT+Right Click to position objects in Story teller and ALT+SPACE+Right Click to rotate the objects. 8. SHIFT+Left click on "+" sign to lower Character Attributes 9. PAUSE key on the keyboard will toggle the Pause Combat feature on and off 10. Possess an NPC to change their Talk/Neutral/Enemy state in teh User Interface. IV. Troubleshooting Question - The Autosave feature in the game doesn't work. Solution - This has only been seen on a Windows 2000 machine with NTFS using Indexing Service on the NTFS partition. You will need to have your Indexing Service Enabled to get the Autosave feature to work. V. Customer Support Information (v2.1) If you have any comments, questions, or suggestions about this game or any other Activision product, please feel free to contact us. If you are experiencing difficulty playing the game, please consult this help file before contacting Customer Support. The help file contains the answers to some of our most frequently asked questions and may quickly provide a solution to your problem. If, after reviewing the help and README files, you are still experiencing problems, please feel free to contact us through any of the services listed. So that we can better help you, please be at your computer and have the following information ready: · Complete product title · Exact error message reported (if any) and a brief description of the problem · Your computer's processor type and speed (e.g. Pentium 200 MHz) · Video, 3D and sound card makes and models (e.g. ATI Rage Pro Turbo x2, Diamond Monster 2 w/8 MB, Sound Blaster Live-Value...) NOTE: Please do not contact Customer Support for hints or walkthroughs; only technical support. Customer Support: Australia and Pacific Rim France Germany Italy Japan Korea Latin America North America Spain UK and Australia UK and Europe Taiwan Electronic Arts- Brazil For Technical Support and Customer Service in areas not listed, please contact your local distributor or Activision via online (please note online support is in English only). Customer Support: Australia and Pacific Rim ACTIVISION AUSTRALIA and PACIFIC RIM P.O. Box 873 Epping, NSW 2121 Australia Phone: 1902 263 555 Calls charged @ $1.50 per minute NOTE: Multiplayer components of Activision games are handled via online only Services with Activision Forums, E-mail and File Library Support (available in English only): World Wide Web: http://www.activision.com E-mail: support@activision.com NOTE: E-mail is for technical issues only, no hints or codes will be given. Please note that online support is available in English only. Assistance Technique En France SERVICE CLIENTS Avant de contacter notre service d'assistance, veuillez consulter le fichier d'aide technique. Il contient les réponses aux questions les plus fréquentes et peut vous permettre de résoudre vos problèmes rapidement et facilement. Si vous avez toujours des problèmes après avoir consulté ce fichier, n'hésitez pas à nous contacter par le biais de l'un des services repris plus bas. En raison de la nature complexe des jeux en réseau, veuillez fournir les informations suivantes lorsque vous demandez de l'assistance : 1. Le titre exact du produit. 2. Le message d'erreur reçu (si message il y a) et une courte description du problème. 3. Le système d'opération de chaque joueur (par ex. : Windows(R) 95 ou DOS). 4. Le type de processeur de chaque machine (par ex. : Intel Pentium(R) 90). 5. Le type de carte d'affichage et de carte son de chaque machine (par ex. : Diamond Stealth 64 video, Sound Blaster). 6. Utilisez-vous un joystick ? Si oui, de quelle marque et de quel modèle ? Quel type de port utilise-t-il ? (carte son, port spécial) ? 7. De quelle taille d'espace disque disposez-vous ? 8. Taille de la mémoire RAM de chaque machine ? Si vous rencontrez des difficultés avec l'option multijoueur ou le jeu en réseau, merci d'avoir les informations suivantes à portée de la main au moment de votre appel. Si vous utilisez un modem: 1. Quel type de modem utilisez-vous de part et d'autre de la connexion (marque, modèle, vitesse, interne ou externe) ? 2. Avez-vous plus d'un modem ? 3. Sur quels ports sont-ils configurés ? 4. Hyper Terminal (ou tout autre logiciel de communication) fonctionne-t-il avec votre modem ? Ceci vous permet de vérifier aisément que votre modem est correctement configuré. 5. Quelle est votre vitesse de connexion ? 6. Etes-vous certain d'avoir déconnecté la compression de données, la détection des erreurs et le contrôle de flux ? Reportez-vous au manuel de votre modem pour savoir comment faire. Si vous utilisez un modem interne: 1. Quel type de carte série utilisez-vous ? 2. Disposez-vous d'un câble série à sept fils ? Si vous utilisez un réseau local: 1. Pouvez-vous voir les autres ordinateurs sur le réseau ? 2. Quelle type de configuration réseau utilisez-vous ? 3. Quelle est la marque de votre carte réseau ? 4. Quel logiciel réseau utilisez-vous ? Quel est son numéro de version ? Support Technique Services en ligne, forums, courriers et fichiers Activision Library SupportAssistance E-mail : support@activision.co.uk Internet: www.activision.com/support Assistance technique et service clientèle en Europe Pour l'assistance technique, veuillez contacter Activision au + 44 870 241 2148 entre 8h et 19h (heure britannique) du Lundi au Vendredi et entre 8h et 17h le Samedi, à l'exception des journées fériées. Pour le service clientèle, contactez Activision en Grande-Bretagne au + 44 1895 456 789 entre 13h et 17h (heure britannique) du Lundi au Vendredi, à l'exception des jours fériés. Pour l'assistance technique et le service clientèle dans les pays francophones, veuillez contacter votre revendeur local ou Activision par les services en ligne. ASSISTANCE TECHNIQUE EN FRANCE Assurez-vous d'avoir lu et vérifié chacune des sections de ce guide avant de contacter TEOFIL. Nous sommes toujours ravis de pouvoir vous aider, mais les problèmes qui nous sont soumis la plupart du temps pourraient être résolus avec l'aide des indications données dans le manuel, la carte de référence ou le fichier Readme. Si vous nous appelez, restez près de votre ordinateur ou préparez une liste complète des spécifications de votre système et des logiciels utilisés, pour que nous puissions mieux localiser la source du problème. Un technicien répondra à toutes vos questions techniques et vous aidera à installer ou à lancer votre logiciel ACTIVISION. Notre hot-line technique : 01 41 06 59 95 (les lundi, mercredi et vendredi de 17 h à 19 h). Vous pouvez également nous écrire à l'adresse suivante : TEOFIL Service Consommateurs ACTIVISION 6, bd du Général-Leclerc 92115 CLICHY Cedex France AUCUNE AIDE SUR LES JEUX NE SERA DONNÉE SUR LA LIGNE D'ASSISTANCE TECHNIQUE. Pour tout savoir sur les produits ACTIVISION, pour connaître les astuces et les solutions qui vous permettront de progresser dans nos jeux, pour télécharger des démos** ou pour participer à nos concours et gagner nos dernières nouveautés... Contactez le service consommateurs ACTIVISION 24 h / 24 et 7 jours/ 7. Par minitel : 3615 ACTIVISION* Par téléphone : 08 36 68 17 71* Sur notre site Web : www.activision.com, si vous avez un accès à Internet. Un spécialiste pourra aussi répondre à toutes vos questions et vous guider dans vos quêtes et aventures (réponse personnalisée sous 24 h, jours ouvrés). * Tarif en vigueur au 01/02/98, pour la France métropolitaine : 2,21 F/min. ** Uniquement sur notre site Web. Kundendienst in Deutschland Kundendienst Bevor Sie sich mit dem Kundendienst in Verbindung setzen, sollten Sie die technische Hilfedatei zu Rate ziehen. Diese enthält Anworten auf häufig gestellte Fragen und bietet Ihnen möglicherweise eine schnelle und einfache Lösung Ihres Problems. Wenn Sie auch nach dem Lesen der Hilfedatei noch technische Probleme haben, können Sie sich jederzeit an einen unserer unten aufgeführten Online-Dienste wenden. Aufgrund der Komplexität von Netzwerkspielen bitten wir Sie, die folgenden Informationen bereitzuhalten, wenn Sie sich an den technischen Kundendienst wenden: 1. Vollständiger Produkttitel 2. Die genaue Fehlermeldung (falls vorhanden) sowie eine kurze Beschreibung des Problems 3. Art des verwendeten Betriebssystems (z. B. Windows(R) 95 oder Windows 98) 4. rozessortyp des Computers (z. B. Intel Pentium(R) 166) 5. Art der verwendeten Grafik- und Soundkarten (z. B. Diamond Stealth 64 Video, SoundBlaster) sowie Versionsnummern der installierten Treiber 6. Marke und Modell des verwendeten Joysticks (falls vorhanden) sowie der verwendete Spielanschluß (Gameport - z. B. Soundkarte, fester Spielanschluß) 7. Menge des freien Festplattenspeichers 8. Menge des verfügbaren RAM Sollten Sie Schwierigkeiten mit dem Mehrspieler-Modus oder beim Online-Spiel haben, halten Sie bitte auch folgende Informationen bereit: Wenn Sie ein Modem verwenden: 1. Art des Modems an jedem Ende (Marke, Modell, Geschwindigkeit, intern oder extern) 2. Anzahl der Modems 3. Anschluß (Port), auf dem jedes Modem konfiguriert ist 4. Kann Hyperterminal (oder ein beliebiges Terminal-Programm) mit Ihrem Modem verwendet werden? So können Sie auf einfache Weise überprüfen, ob Ihr Modem richtig konfiguriert ist. 5. Verbindungsgeschwindigkeit 6. Haben Sie überprüft, ob die Datenkomprimierung, Fehlererkennung und Flußsteuerung deaktiviert sind? Informationen hierzu finden Sie im Handbuch zu 7. Ihrem Modem. Wenn Sie ein externes Modem verwenden: 1. Typ der verwendeten seriellen Karte 2. Verfügen Sie über ein 7adriges serielles Kabel? Wenn Sie in einem LAN spielen: 1. Können Sie die anderen Computer im Netzwerk sehen? 2. Art der Netzwerkkonfiguration 3. Marke der Netzwerkkarte 4. Typ der von Ihnen verwendeten Software sowie die Versionsnummer Kundendienst in Deutschland Es stehen Ihnen täglich von 14.00 bis 18.00 Uhr außer an gesetzlichen Feiertagen folgende deutsche Hotline-Nummern zur Verfügung: Hintline: 01 90/51 00 55 (kostenpflichtige Tips & Tricks zum Spielablauf - 1,21 DM/0,62 Euro pro Minute) Technische Hotline: 0 18 05/22 51 55 (ausschließlich bei technischen Problemen) E-Mail: support@activision.de Deutsche Website: www.activision.de Online-Dienste US Internet: support@activision.com oder www.activision.com/support (nur in englischer Sprache) Assistenza Tecnica Clienti in Italia SERVIZIO CLIENTI Prima di contattare il nostro servizio clienti vi preghiamo di cercare la soluzione al vostro problema nel file di aiuto presente sul CD del gioco; usandolo si possono superare la maggior parte dei problemi che si verificano più frequentemente. Se anche dopo averlo consultato continuate a non essere in grado di sistemare la situazione mettetevi pure in comunicazione con uno qualsiasi dei servizi elencati qui di seguito. Per consentirci di aiutarvi con più efficacia cercate di chiamarci da vicino al vostro computer, e di avere sotto mano le seguenti informazioni: 1. Il titolo completo del prodotto. 2. Il messaggio d'errore che compare (se c'è) e una breve descrizione del problema. 3. Il tipo di sistema operativo che state utilizzando (per esempio Windows 95 o DOS) 4. Il tipo di processore montato sul vostro computer e la sua velocità (per esempio Intel Pentium(r)90). 5. La marca e il modello della scheda video e della scheda sonora (peresempio Diamond Stealth 64 video, Sound Blaster 16 audio). 6. State usando un joystick? Di che tipo e modello? A quale porta gioco è collegato (es., scheda audio, porta gioco dedicata)? 7. Di quanto spazio libero su hard disk disponete? 8. Di quanta RAM dispone il vostro computer? Se riscontrate dei problemi con le sezioni multiplayer o on-line del prodotto, vi preghiamo di fornirci le seguenti informazioni quando chiamate. Se state usando un modem: 1. Che tipi di modem state usando (per entrambi i giocatori coinvolti -marca, modello, velocità, interno o esterno)? 2. Avete più di un modem? 3. In quali porte sono configurati? 4. L'Hyperterminal (o qualunque altro programma per terminale) funziona con il vostro modem? Questo è un modo molto facile di verificare che il vostro modem sia configurato correttamente. 5. A quale velocità state effettuando la connessione? 6. Vi siete assicurati che compressione dati, rilevazione d'errore e controllo di flusso siano disattivati? Fate riferimento al manuale del vostro modem per ottenere maggiori informazioni. Se state usando un modem esterno: 1. Che tipo di scheda seriale state usando? 2. Avete un cavo seriale a sette fili? Se siete su rete LAN: 1. Riuscite a vedere gli altri computer in rete? 2. Qual è la vostra configurazione di rete? 3. Qual è la marca della vostra scheda di rete ? 4. Che software di gestione di rete state usando? Che versione è? Servizi on-line con forum Activision, e-mail e librerie di supporto Internet: www.activision.com/support E-mail: support@activision.co.uk ASSISTENZA TECNICA CLIENTI IN EUROPA Per ottenere assistenza tecnica si può contattare Activision in Gran Bretagna al numero +44 870 241 2148 negli orari 08.00 - 19.00 (ora locale), da lunedì venerdì, il Sabato dale 08.00 alle 17.00. Sono esclusi i giorni festivi. Per assistenza clienti si può contattare Activision in Gran Bretagna al numero +44 1895 456789 negli orari 13.00 - 17.00 (ora locale), da lunedì a venerdì, esclusi i giorni festivi. 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Box 67713 Los Angeles, CA 90067 Phone: Call our 24-hour voice-mail system for answers to our most frequently asked questions at 310-255-2050. Contact a Customer Support representative at the same number between the hours of 9:00am and 5:00pm (Pacific Time) Monday through Friday, except holidays. Servicio de Atención al Cliente: España ASISTENCIA TÉCNICA Antes de ponerte en contacto con nosotros no olvides consultar el archivo de ayuda técnica, el cual contiene respuestas a las preguntas más frecuentes. Si aún así continúas teniendo problemas de tipo técnico asegúrate de conseguir la siguiente información: 1. Título del producto. 2. Mensaje de error exacto (si lo hay) y una breve descripción del problema. 3. Sistema operativo que estás utilizando (Windows 95, MS-DOS, etc.) 4. Tipo y velocidad del procesador de tu ordenador (Pentium 90, Pentium 133, etc.) 5. Fabricante y modelo de las tarjetas de vídeo y sonido de tu ordenador. 6. Memoria RAM y memoria convencional libre. Servicios en línea con los Foros de Activision, E-Mail y Biblioteca de archivos Internet: http://www.activision.com/support E-mail: support@activision.co.uk Asistencia Técnica de Activision para el resto de Europa: +44 870 241 2148 Asistencia al Cliente de Activision en el Reino Unido: +44 1895 456 789 Horario de Atención: Lunes a Viernes de 08:00 a 19:00 horas, sabado de 08:00 a 17:00 Solo se ofrece asistencia en linea en ingles. ATENCIÓN AL USUARIO Y SOPORTE TÉCNICO Si tienes algún problema con la instalación o ejecución de este programa no dudes en ponerte en contacto con nosotros en: PROEIN, S.A. Edificio Euromor Avda. de Burgos 16D - 1º 28036 Madrid España Tfno: 91. 384 68 80 Fax: 91. 766 64 74 Asistencia al cliente: 91. 384 69 70 http://www.proein.com http://www.activision.com Nuestro horario es de 10:00 a 14:00 horas y de 16:00 a 18:00 horas de lunes a viernes. Para ponerse en contacto con la Asistencia técnica y Servicio al cliente en las áreas que no se muestran en la lista, llame a su distribuidor local o póngase en contacto con el servicio en línea de Activision. (Sólo se ofrece asistencia en línea en inglés.) Customer Support: UK and Australia For Technical Support: In Australia, please call 1 902 263 555. Calls are charged at $1.50 per minute. In the U.K., please call + 44 (0) 870 2412148, between 8:00 a.m. - 7:00 p.m. (UK time). If you have any comments, questions or suggestions about this game, or any other Activision product, you can contact us in the U.K. at + 44 (0) 1895 456 789 between the hours of 1:00 p.m. and 5:00 p.m. (U.K. time) Monday through Friday, with the exception of holidays. For Technical Support and Customer Service in areas not listed, please contact your local distributor or Activision online. (Please note that online support is available in English only.) Customer Support: UK and Europe Before contacting customer support, please consult the technical help file. It contains the answers to some of our most frequently asked questions and may quickly and easily provides a solution to your difficulty. If after reviewing the technical help file you are still experiencing problems, please feel free to contact us through any of the online services listed. In order to assist us when dealing with your difficulty, please have the following information ready when you call. 1. Complete product title. 2. Exact error message reported (if any) and a brief description of the problem. 3. What operating system you are using (e.g., Windows(R) 95 or DOS)? 4. What kind of processor does your machine have (e.g., Intel Pentium(R) 90)? 5. What kind of video and soundcards does your machine have (e.g., Diamond Stealth 64 video, Sound Blaster)? 6. Are you using a joystick? If so, what brand and model? What is it using as a game port (e.g., soundcard, dedicated game port)? 7. How much free disk space do you have? 8. How much RAM is in your machine? If you are experiencing difficulty with the multiplayer or online portion of the product, please assist us by having the following additional information ready when you call. If you are using a modem: 1. What kind of modem is on each end (brand, model, speed, internal or external)? 2. Do you have more than one modem? 3. On which port is each configured? 4. Does Hyperterminal (or any other terminal program) work with your modem? This is an easy way to test whether or not your modem is configured correctly. 5. At what speed are you connecting? 6. Have you made sure data compression, error detection, and flow control is turned OFF? Refer to your modem's manual to do this. If using an external modem: 1. What kind of serial card is being used? 2. Do you have a seven-wire serial cable? If you are on a LAN: 1. Can you see other computers on the network? 2. What is your network configuration? 3. What brand of network card do you have? 4. What network software are you running? What version number? Online Services with Activision Forums, E-Mail and File Library Support For support via the web please visit http://www.activision.com/support or e-mail support@activision.co.uk CUSTOMER AND TECHNICAL SUPPORT IN EUROPE For Customer Support you can contact Activision in the UK on + 44 (0)1895 456 789 between the hours of 1.00 pm and 5.00 pm (UK time) Monday to Friday with the exception of holidays. For Technical Support, please contact: + 44 (0)870 2412148 between the hours of 8:00am and 7:00pm (UK time) Monday to Friday and Saturdays 8:00am to 5:00pm with the exceptions of holidays. For Technical Support and Customer Service in areas not listed, please contact your local distributor or Activision via online. (Please note the online support is available in English only). Customer Support: Taiwan ACERTWP CORPORATION B1, 18, SHIN-YI ROAD, SECTION 5, TAIPEI, 106 TAIWAN R.O.C. CUSTOMER SERVICE DEPARTMENT TEL: +886 2 87803636-501 TEL: 080-083636 (LOCAL TOLL-FREE) FAX: +886 2 87805656 Electronic Arts Brazil Como contatar-nos: ELECTRONIC ARTS LTDA TELEFONE: (011) 5506-0232 - Solicitar suporte técnico FAX: (011) 5505-1173 - Enviar A/C suporte técnico INTERNET: suporte@ea.com How to contact us: Electronic Arts Ltda Tel ( 011 ) 5506-0232 Fax : (011) 5505-1173 - to customer support Internet : suporte@ea.com